More about Holiday Inn Express London-Park Royal
Not Air-conditioned as was advertised
I stayed in this hotel from 21 May to 23 May 2007. I booked the room in February at £74 per room per night through their website.My room number is 205. It's a two minute walk from the North Acton tube. First impression of the room is it is clean, spacious(by london hotel room standard) and bright. However, the room is stuffy, hence we try to on the air-cond remote control, after two hours the room is still hot and stuffy. We then inform the reception regarding the air-cond problem. Only then we were told that all the hotel rooms were not air-conditioned. However, we told them that their website states that the hotel room were individually controlled air-conditioning.
We were ask to keep the windows open. The tube is right in front of the room and it is very noisy till 1am.
The next day, upon checking the bill on the tv, I realised they have accidentally bill my room for another guest. Luckily it was rectified within the same day.
The positive side of it is the continental breakfast. Plenty of choice-muffins,juice,coffee,bread,cheese,jams,teas.....they refill quickly too.
Would not stay here again especially during summer.
I have written to the hotel and hi-express regarding this complain-however they did not reply at all.
As others have said, this hotel offers good value and decent accommodations. Located just in front of the North Acton tube station makes it quite convenient for getting into central London notwithstanding the dreary location of the hotel itself. But there's a convenience store, bank (with ATM), pub, etc. all on the same block and the area is safe at all hours. The hotel itself is modern and comfortable and the breakfast is quite good. What the hotel desperately needs, however, are more cups and glasses. At busy breakfast times the staff can't seem to wash and recycle them fast enough to meet the demand. Also beware of the wireless internet. It is NOT FREE. In fact, you must physically purchase vouchers at the reception in order to connect. It's 2.50 GBP for 30 minutes! You can buy longer time vouchers but they're only good for continuous use, i.e. no log on and log off. Otherwise, the hotel has everything you need including a pleasant staff and excellent housekeeping.
Getting to the hotel from Heathrow takes nearly an hour. You take the Picadilly line to Acton Town and cross over (steps up, steps down) to the District line to Ealing Broadway. There you reverse directions again (no steps) to the Central line to North Acton (steps up). It's not difficult at all unless you have heavy baggage.
After reading the reviews for this hotel, I decided to book it for our 5 day trip to London. I was pleasantly surprised at the cleanliness and the staff was both friendly and helpful. Our room was a nice size. My only complaint that could have made my stay more enjoyable was the bed. It was not very comfortable - very stiff and bounced a lot when either one of us rolled over or got up. The breakfast was a nice continental buffet and the room had nice amenities. The neighborhood was pretty uninteresting - 1 pub on the corner and a middle eastern take out restaurant across the street that had good curry. The hotel does have a bar and serves a limited menu for dinner. We had the salmon the first night and it was good and nicely presented. The underground is right behind the hotel, so it is convenient, but it takes about 20 - 30 minutes to get into central London and about an hour with 2 tube changes to get to Healthrow. All things considered, this is a good choice if your priorities are cleanliness, roominess and price. We would stay there again.
Good convinient location, good staff
Booking the hotel directly from their web-site is the best bet.
Hotel staff was very courteous and helpful. Our original booking
did not include cont. breakfast and they ok-ed it just for asking.
Hotel has double connecting rooms at reasonable price.
Best part is it's just a min away from underground metro.
Lovely New Clean Hotel
Well myself and my fiance'e stayed here back in April
over all we found the hotel to be very convinent and very close to the Tube station. At first we were really worried about how we would find the hotel from north acton tube station.
DONT WORRY ! you can see the hotel from the tube station hehe so its that close !
And also dont worry about the noise. we were facing the tube station and when we had the window shut and this other swing window. we heard near enough nothing !
Breakfast is as you would expect for a holiday inn express. Nice continetnal breakfast and also very friendly staff
This is a newly built hotel and you can certainly tell. its in a nice enough area of london and you are only 20 minutes away from central london on the Red Central Line. so its a very handy hotel
The only disadvantage we had was the line between north acton and marble arch was closed So it meant either the replacement buses ( which arent actually as bad asi thought !) or you go back to ealing broadway then take the district line all the way to central london. Suffice to say you have lots of options.
Overall a good holiday inn express with Friendly staff and the fact we got it for 49 a night is a bargain !!!
Defintly worth a visit !
good value for money
We stayed at the Holiday Inn Park Royal for 5 nigths in September. The connection to the hotel from Liverpoolt Street Station (Stansted Express) is usually very comfortable as the central line tube crosses the entire city and the stop North Acton is rigth behind the hotel. from the hotel to central London destinations you can plan a 15 min trip with the tube. The hotel is perhaps not the cheapest stay, but for london you get a really nice room with a nice bed, sofa, desk and clean bathroom, TV and tea-making facilities.
The noise of the tube is not disturbing because of the new windows.Check-in and check-out didn't take longer than 2 minutes.
Breakfast is more or less designed for vegetarians but you don't have to leave being hungry.
The staff was quite helpfull, since the tube was on strike and they checked every day which line was working or suspended.
We also wanted to have a non-smoker room but there was none availible. They suggested that we get a not so smelly room for 1 night and move to a proper room the next day. But since the smoker room didn't smell at all we stayed there without any problems.
Good Value HI Express
I think nearly all of what I will say has been said before but here goes.
Price: good value - £48 per room per night booked 6 weeks in advance via HI website (for a Friday and Saturday)
Location: Very close to tube line, 20 minutes to Oxford Circus - in zone 2. Little hassle to get into town (Central Line).
Room: Standard, clean HI express room. Comfy bed, well powered shower. Quiet but no air conditioning. Newish room.
Breakfast: Continental Breakfast satisfactory - clean room where it was served, but did get busy. Don't expect it to be awesome and you should be ok.
Service: Generally fine, though for some reason it took an age for our three rooms to get allocated, even though it was mid afternoon and there was nobody else to allocate, but we were chilled and it didnt offend. However check out was quick, professional (and accurate! - mind you I had paid in advance).
Overall: I would stay here again if I could get the same price & the positive reviews are very much in line with my findings. Represents a good value for money clean hotel
A gem right off the Tube
This hotel was a great start to our vacation. It has a great location on the outskirts of town, but right by a Tube station(North Acton). You get out of the tube and you are literally looking at the back of the hotel. It was extremely clean with breakfast included. Nice spacious room with a nice bathroom. There is a little convenience store next door if you need a Coke or a few bottles of wine to finish the day. The Tube staop is the last one in Zone 2 so you can buy passes for Zone 1 & 2 and it worked perfectly. I would stay here again next time in London.
Excellent Value: Paddington / Heathrow Convenience
I arrived in London late in the day and needed simple accommodation before going to Heathrow via Paddington the next morning. I think this was a similar scenario for many of the other guests.
The easy visibility and the short walk from the North Acton station lends a lot of comfort and mental ease when you arrive. The hotel is decorated with modern good style -- colorful and fun. The rooms here, as in most Holiday Inn Express, are designed to be kept spotlessly clean. The lighting is excellent, and the on/off switches are easy to find and figure out. (Not always the case. :-) )
The array of breakfast items, included in the cost) is excellent, and the abundant staff kept things stocked.
Desk staff were all enthusiastic young people, friendly and helpful. I was very pleased.
If you stay at this hotel as part of an extended trip to London, be sure you do not need access during the day. It's an easy but long trip on the Underground. And also be sure to buy the new Oyster Card for the Underground. The paper tickets cost an arm and a leg now. The Oyster Card, like the Washington DC Metro Pass, never expires and you simply add fare as needed.
Except for the breakfast buffet, the hotel restaurant is a bit odd. Located in the lobby, it requires ordering and waiting in the lobby, with a 20-minute wait indicated. I wasn't convinced it was worth it, so I stopped in the mini-mart next door and bought a refrigerated sandwich.
Great Hotel - Very helpful staff
I really enjoyed staying at this hotel with regards to most things. The staff are exceptionally helpful, there is a simple but good cooked food menu available in the eating area, the standard holiday inn express breakfast is good and the hotel interactive TV system is good.
it is also clean, comfortable and well maintained. There is a convenience store next door, a petrol station with convenience foods further down the road and a cafe and pub across the road.
The North Acton tube station is literally behind the station but despite facing the station we did not experience any noise problems.
The main problem is that the tube station is quite far out from the central London stops and so you can expect a 10 to 15 stop journey if you want to see attractions in London. Also the tube gets VERY crowded, especially weekday mornings and weekend evenings (which is to be expected, but it is still annoying when it is such a long journey).
Also there are very limited eating options available. but there are a couple of very good delivery services that the hotel had brochure menus for - an indian place and a pizza place, both of which we got delivered without any hitches and the hotel staff also gave us plates, knives and forks so we could eat the food in our room easier.
Overall I was very impressed and the Hotel Wifi service was also good and useful.