Marriott London Kensington

4 out of 5 stars4 Stars

147 Cromwell Road, London, EN SW5

2 Reviews

London Marriott Hotel Kensington
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91%

Satisfaction Excellent
Excellent
31%
183
Very Good
44%
263
Average
16%
97
Poor
5%
33
Terrible
2%
14

Value Score Poor Value

Costs 45% more than similarly rated 4 star hotels

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Good For Families
  • Families83
  • Couples81
  • Solo78
  • Business64
  • SLLiew's Profile Photo

    Comfortable Business Hotel, London

    by

    Formerly it was known as Swallow International Hotel, now known as Marriott London Kensingotn.

    Had a comfortable stay at this business hotel. Close to National History Museum and other museums.

    Walking distance to Gloucester Road Tube station.

  • KittyLou's Profile Photo

    Cromwell Road Marriott

    by

    We stayed here after Christmas '05 through New Years' Eve '06 to avoid the crowds near Duke Street/Oxford Street and the "big bang" of fireworks on the river at County Hall.

    We paid for an executive room which was none too large but comfortable. It did not have much of a view. The executive lounge was not serving food during the holiday season but they did give us tapas vouchers. We used a couple vouchers but we are not smoky bar types so it was sort of a waste. However if a regular room would have been smaller then we were glad to have the executive room.

    The rest of the hotel was so-so. Modern, bland, not well heated in lobby & breakfast area.
    Breakfast was good and room service ok also.

    Unique Quality: Not a unique hotel, very basic Marriott.

More about Marriott London Kensington

Great Hotel in a FANTASTIC Location

by TripAdvisor Member MokupuniFan

The Marriott Kensington is a very nice hotel and the rooms are HUGE by European standards! The bathrooms are impeccably clean, modern, and large. The complimentary supplied bath products were also top quality. Best of all, you could open your window at night and hear NOTHING! Believe me, this is an awesome feature for any hotel in London.

The lobby and common areas were nicely furnished and the flower arrangements were spectacular. The breakfast buffet in the hotel restaurant was very good and the staff was very attentive.

Kensington is our favorite part of London - many cafes and fantastic parks. We absolutely love the area and thoroughly enjoyed walking the beautiful neighborhoods. The architecture and the gardens in this part of town are unbeatable. Bring comfortable walking shoes, because if you don't explore the neighborhoods - you are missing some hidden gems that make London such a wonderful city.

The Marriott is an easy 3 block walk from the Gloucester Road Tube Stop. Earl's Court is 5 minutes in the other direction. We walked at all hours of the day and felt VERY safe. We also enjoyed the wonderful array of restuarants - all within a five minute walk of the Marriott. You can reach any part of London from this part of Kensington - Gloucester Road is served by three Tube lines and all the majore sites are within a 15 minute ride.

We would heartily recommend the Marriott Kensington. The staff at the hotel helped make our 3rd visit to London the best, yet! We will definitely stay at the Marriott Kensington on our next trip to this beautiful city.

Excellent Hotel

by TripAdvisor Member soma90

Stayed at the Marriott Kensington from March 15 to the 19th 2006. I was influenced by both the Trip Advisor reviews, location, plus had lost out on other nearby hotels (didn't reserve in time). After getting over the sticker shock (in London generally though), this was an excellent place to stay. We were 2 adults and 2 children staying in an executive room with 2 double beds and a sofa bed. Room was outstanding in terms of appearence and cleanliness, so was the bathroon (2 showers...very convenient). Staff was extremely helpful and accomodating from the check-in, to the concierge who recommended some restaurants on our first night, to the executive lounge room, where we had breakfast (included, and quite good). Location is very good, 5 minutes from the Gloucester Street Tube station, and about 10 minutes to the Natural History/Science/Victora and Albert Museums. Supermarket across the street. My only criticism is that for an executive suite prices the least they could have provided was free WiFi and local calls, or at least in the executive lounge. Would likely stay there again

Wonderful Week

by TripAdvisor Member MIAran

As is typical of Marriott hotels, everything was spotlessly clean and the furniture and decor looked quite new. There's a super market across the street and the tube is only 5 blocks away. There were plenty of food places around, plus ATMs and exchange facilities.
I loved the fact that our flight arrived much too early and seeing as our room was not yet ready, we were invited to shower and change in the gym facilities. They kept our luggage as well and could therefore enjoy our first day thoroughly. Service at the breakfast buffet was wonderful and I must say their breakfast was the best meal I had during my whole London stay. Food everywhere is bland and expensive, but their English Breakfast was absolutely scrumptious. My husband still asks me to make him pseudo-English breakfasts on Sundays!

Simply excellent!!

by A TripAdvisor Member

Although this hotel may be a bit far out from some of the main London attractions, it is definitely worth a stay. There are two metro stations within easy walking distance (one on the district line, the other the circle line) that make a trip to any of the sites very easy. If you purchase a day travel metropass after 9:30 am, it is only 4.70 pounds and allows you to ride all day within zone 0 and 1 (which is where all the sites are). Well worth it. The hotel staff was top notch. Very friendly and very helpful. The room was great and clean. And since this used to be a different hotel and Marriott purchased it, everything seems to be newer. Especially the beds which are crazy comfortable. They are the new Marriott beds that are more comfy that the one you have at home. Also, since I am a Marriott elite member from many stays on business, we were granted access to the executive lounge. Unlike a lot of Marriotts in the states where the lounge is only open certain hours, this one was open from 6am to midnight. Very convenient when you get in late after a long day of sight-seeing and just want to grab a soda. However, unlike some Marriotts in the states, the alcohol during happy hour will cost you.

Highly recommend!

by TripAdvisor Member fishgod1010

First, it's a Marriott. So you know (to at least a certain degree) what you are going to get. As stated in other reviews, the beds are great. It actually was the highlight for us since we only could stay for one night (in London). The huge market across the street is a great way to lessen the blow of the GBP vs. USD exchange rate. We bought snacks, water, etc. and saved quite a bit compared to hotel charges. We booked it for a weekend on Marriott's own website and rec'd a weekend special for 125GBP which included a free buffett breakfast that was very good. Actually, the eating area offers a decent street view of the traffic and local buildings via huge windows. Check-in was smooth as well as Check-out. The only drawback was getting to it from Heathrow. A one-way cab ride runs about 40-45 quid (i.e. $80-$90 USD) tip not included. You can take a train, but keep in mind of the stairs/escalators. We had quite a bit of luggage and simply found it too cumbersome to give the train a whirl. If you take the LHR Express to Paddington, we were told it would be an additional 10 quid to take a cab to the hotel. So, if there are two or more of you travelling at 14 quid for the train plus the taxi, you can do the math. You are fairly close a cab offering door to door service. Obviously, this drawback is not particular just to this hotel, but any in the area. It is about 4-5 stop from Picadilly and that suited us just fine as the crowds can be bit exhausting.

Overall, I would happily stay there again (and probably will).

Great Stay in Kensington

by TripAdvisor Member GeorgiaTraveler91

We stayed in this hotel for a few days before Christmas and were very pleased with the location, and room amenities. Within walking distance of all the free museums, and the Tube. Very clean room, and impressed that the bathroom wasn't typical of most 'European' ones. There were plenty of toiletries and towels! We would stay here again! Only complaint is that English is not the first language of most of the employees. Front desk, etc. personnel had trouble understanding us.

Great value and service

by TripAdvisor Member chem_flwr

Stayed at the Marriott on Feb 25 and 26. I have been to London many times and always have a hard time to find a good 3-3.5 star hotel at a good price. Well I found it. I had a price of 74GBP on Expedia and found the location to be perfect for my business purposes. Easy access by the undergound although with the work currently happening on the Picadilly line I had to take the Heathrow Express (at the underground price) to Paddington and transfer to Earls Court.

I do not need to add anything else about the hotel that has not been said in other good reviews. The room by London standards is a good size and clean. I will mention that some reviews comment on the staff not speaking good English. If you take the time to speak with them, which I did, you will find out that the majority work there from other countries in order to learn or improve their English skills, which I find great. Let's give them a chance. Overall I had a great service and a good restaurant recommendations.
This is my new home in London when I return

Consistently Marriott

by TripAdvisor Member 44Heavy

Our stay at this hotel was expectedly pleasant. The staff was coridal and pleasant with each encounter, and helped us resolve a mini-bar issue (do not rearrange items in the mini-bar as you will be billed automatically for anything that is moved!) Interior noise was nominal. The bed was not the standard Jamison Bed found in North American Marriott Hotels, but it was quite comfortable nonetheless. The leisure club was clean and contained well maintained equipment. To sum it up, this is a full-service hotel with a slightly less than full-service price that will satisfy all but the most cantankerous travellers.

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 Marriott London Kensington

We've found that other people looking for this hotel also know it by these names:

Marriott London
London Marriott

Address: 147 Cromwell Road, London, EN SW5