Marriott London Park Lane: Excellent location and great service
Satisfaction:
By glamourprincess on June 2, 2009
We stayed at the Marriott London Park Lane for three nights during our last trip to London. We booked through hotels.com and got a very good price - the price tripled during the months before our vacation! My expectations were quite high considering the price, reviews and the reputation of the five star hotel. We were greeted as soon as we arrived and the staff are extremly polite and helpful - I almost find it a bit uncomfortable (maybe because I'm not used to it) I was happy that we got to check in even though it was early noon. Our room was quite large - at least by English standards - huge soft bed with lots of pillows, flatscreen tv, minibar, bathroom with bathtub and bathrobes (I managed to spill something on mine the very first day and they never gave me a new one - just removed the old one) The maids were in our room at least twice a day - making the bed, putting a piece of chocolate on our pillows.. but it was never any trouble - we hardly ever saw them. It's definitely a nice hotel but I wasn't blown away.. I guess I was expecting even more. The service definitely stood out, but that's not of importance to me. Facilities and the general standard of the hotel are more important. I would definitely stay here again if we got a good price, but I would not pay the regular price.
I have to say the location was superb! Situated at Marble Arch you're close to Oxford Street, Hyde Park, Regent Park.. I loved it!
