Quiet luxury in the midst of everything
The first time we stayed here, we booked this hotel on the internet, on a lark, due to fabulous price breaks. Returning 2 years later, it took several tries to obtain the same price break, but we did. I am returning again in a few weeks, and same thing...many tries before getting the real price break ($135.00 vs. $450.00). A very classy, comfortable, fabulous place, located close to Oxford St. The Oxford tube is the closest, about a 5 to 10 minute walk. The rooms were very well furnished, comfortable, and quite large for central London. The breakfast was above average, the staff super nice. There is a park across the street that locals often stretch out on the grass and enjoy the calm (Roosevelt Park). Pleanty of cabs, but beware of the out of the way routes for higher fares. There are many restaurants nearby for numerous selections, all very good. Also, a very nice convenience store for snacks. A short bus or tube ride and you are at Picadilly, or Knightsbridge. (museums, Victoria-Albert Hall). Super location. The only shortcoming (depending on your mobility) is the distance to the tube. But not really that far. About 1/2 a mile. The hotel is stately, and impressive. The common areas (lobby, meeting rooms, banquet rooms) are finished in lush carpets, rich woods, and stately marble and granite. Great restaurants, clubs, etc.Lobby restrooms are palatial.
My husband and I pre-booked - and pre-paid for a twin room at the Millennium Mayfair Hotel.
On checking in at 2.40pm (check in was from 2.00pm) we were told there was a slight problem with the booking. They had in fact let our room to another person - even though we had already paid for it !
We had to take a single - the only room left in the hotel, and they would provide an additional bed (which we were assured would not be a camp bed). Anyway the camp bed arrived, so we refused it as I did not pay to sleep on a camp bed and also the room was a single sized room.
We asked for an additional cup for the tea and coffee facilites in the room, as there were only facilities for the one person. This took two hours to arrive. We asked to speak to the manager who never did arrive.
I went to recetion that evening to tell them I was not happy, and we were given two complimentary breakfasts for the next morning.
We had a very uncomfortable night, and after a fire alarm, and a false wake up call in the morning, continued to the restaurant for our complimentary breakfasts.
We checked out - informing them also at reception that the mini bar had not been re-filled from the previous guests, and the seal had been broken. We were informed that this was alright and that there was nothing to pay on checkout.
I arrived home and two days later an invoice arrived for £17.50 - one cooked breakfast, and they had already taken the money from my bank account without my authorisation.
I telephoned the manager who did not return my call, and on telephoning for the third time was told that it would be looked into to the next day - and basically if I was telling the truth then they would pay the money back into my account.
I was also told that these things take time, and I was to phone again to make sure his had been done ?! I wish I had never heard of the Millennium Hotel in Mayfair - I do not know how they can claim to be 4 star or whatever they are. It really is an unprofressional operation, and I can only think the managers deal with complaints 24/7, as they always seem to be dealing with 'an emergency'
I stayed 2 nights at the hotel, and was a bit nervous given the somewhat mixed reviews. Yes, the hotel isn't brand new or particularly opulent, but the location is great, it's still a nice hotel, and the staff were friendly and accomodating.
Even though I'd only booked a standard room, when a king room became available, the staff graciously let me move. The king room was quite nice. As with most european hotels, the decor and furnishings weren't the newest but that's been my experience at most 4 & 5 star hotels in Europe. It was comfortable and I have no complaints!!
Very nice hotel
The Millinium Mayfair is a wonderful hotel. We got it on priceline for $90 per night for the July 4th weekend. Can't beat that price. The location was great...walking distance to many things and the hotel was clean, the piano bar was great and the rooms were very nice and larger than usual for London hotels.
The only downside were the prices for food and drinks in the hotel. VERY expensive. One should eat and drink somewhere else.
good hotel in quiet neighborhood
Good hotel and definitely worth the 45 GBP I spent for the night. The rooms were large and spacious opening up into a quiet court yard. It takes 15 minutes to walk to any one of the 3 nearest Tube stations, but maybe that's a good thing. An all and all good hotel. Probably needs a little refurbishment, but still good.
The millennium mayfair, from grovesnor square.