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Hotel Class: 
3 Stars - 1 Review and 196 Opinions
34 Norfolk Place, Paddington, London, W2 1QW, United Kingdom
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of people enjoy staying here
197 Opinions
cwest03
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Ther is no such think as a cheap accomodation in London. You may find something that is inexpensive but you will get what you paid for.
I found this one through a Thomas Cook travel agent in London when I arrived. I remember walking into my room and laughing because it was about the size of a shoe (very small). I could alost touch the wall on the other side of the room when I walked in the door.
The nice thing about it was that it was my own room (something I wanted for my first night on my trip) and it had a bathroom and shower in the room. It was small but perfect for what I needed.
Breakfast is included in the price if you consider a roll with butter and jam to be breakfast. You also get a choice of tea or juice with your morning meal. I remember a woman saying at breakfast, 'they feed homeless people better'. I soon learned not to wake up just for breakfast.
Single Rooms From: £84 *
Double Rooms From: £99 *
prices were in 1998
Unique Quality: Basic hotel. Small rooms with TV & private bathroom/shower/bath in room. Breakfast served if you want to call it that. 85 single, double and family bedrooms.
Norfolk Towers Hotel
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Conveniently situated to Paddington Railway Station and Underground but rooms very small and tiny bathroom with no room for own toiletries. Double glazing does not appear to have been installed so room is very noisy. Continental breakfast included in price which is quite reasonable but small dining room can become cramped. A place to stay one time only!
I had a relatively good experience with this hotel. Rooms were quite small, but most importantly clean, and for £50 a night you can't go wrong!
Paddington station is 2mins walk away from all the tourist things and the area itself had lots of pubs and restaurants! I would definatley recommend the San Marco Italian restaurant- a lovely three course meal for two with bottle of wine all for £30!
I would definately stay at this hotel again for a cheap weekend away!
We stayed in this hotel in May 2005, for 3 nights.
Very close to the Paddington Station (3 min walk), it was in a parallel street, calm and quiet, but with buses almost at the door. There were several cafés, small supermarkets and restaurants along the way to the station. There was also a nice pub in the basement of the hotel.
The breakfast was not included in the price, but the coffee and tea making facilities came in handy. They offer (and renew every day) four sachets of coffee, four sachets of tea, four little packages of milk, as well as plenty of white and caned sugar. For me it was enough for breakfast, accompanied with some cakes I bought the night before at a bakery close to the hotel.
The building is not new and could use some renovation. There was only one lift, and it was very slow. We stayed in the 4th floor, but sometimes we decided to go up through the stairs, as the lift was so slow. The corridors are very small, and that can only be a problem when taking a lot of luggage. They can be stuck in the corners, but that's a problem of the type of building. As the hotel is a bit old, if someone runs or has a heavy step, you can feel it in your room.
The room is small (as I believe most London hotel rooms are) but it was suitable for our needs. It had two luggage storages, one fixture, and the other one mobile. The closet was big enough and had several hangers in it. The beds were ok in size, but a little bit too soft for my taste. After a long day walking around in London, you can wake up with a severe backache. Sometimes you could hear the TV from another room, but I guess I just had a very deaf neighbour...
The toilet was small but fine. It had a washbasin, toilet and bath. They provided the bath gel and shampoo (all in one), two glass cups, two hand towels, two bath towels and one floor towel. We had some trouble regulating the water temperature (too hot!) on the first day, but after getting it right, it was fine.
The most important thing, it was very clean!! The maids came everyday, made the beds, cleaned the trash bins, renewed the coffee and tea, and bring washed towels if you wish.
The staff can be very friendly sometimes, but not always. They try to be helpful, but should be well informed (e.g.: they couldn't tell me where the nearest ATM machine was. They kept asking each other, until the concierge arrived...)
All in all, it was a very nice hotel, and would definitely stay there again. For all the reviews I read here for some budget hotels, this one was absolutely above average.
Booked this hotel before discovering this site and reading some of the horror reviews. We stayed at the hotel the week of the London bombings.The rooms were more than adequate for our needs and were spotless and serviced daily. The bed was nice and comfortable. The english breakfast was both plentiful and tasty. Apart from a couple of minor irritations, the slow lift and no where to put toiletries in the bathroom, i would definitely stay there again if in that part of London.
The room was tiny but ok, although booked a double bed, got two seperate beds - but still...
Breakfast was included though they did not state at breakfast what you are "allowed" to take. I had English breakfast but somehow only continental breakfast was included - I do understand that I would be charged a little more for English breakfast but they charged me 9.95.- which means that I paid 6.95 for continental breakfast (which I did not have) PLUS 9.95 for a spoon full of beans an eggs - that makes 16.90.- for ONE breakfast (and I am not a guy who can eat tons) - that is an absolute disgrace! During the week there were more arguments over breakfast with other guest - maybe the hotel should rethink their policy or employ more friendly staff! I will definitely NOT come back!
Hotel double booked (even though the booking was confirmed two days beforehand) so had to transfer our party to another hotel on the other side of London. Inititally the hotel staff were helpful and paid for taxis to other hotel - however, when the price was quiried the staff were extremely unhelpful!
We read all of the reviews we could find before we visited - and I'm glad that most of the reviewers had got it right! The rooms are small, but apart from that (bearing in mind all we did was sleep in the hotel over a hectic 4 day visit over Christmas) we found the rooms spotlessly clean, the service cheerful and friendly, the breakfast food - English and Continental - more than adequate and eatable (as opposed to edible) and the reception staff helpful and smiling at all times. We didn't leave a tip but we hope the staff enjoyed the wine we left for them! We will definitely consider staying there again!
I got this hotel through Priceline for 2 nights the week before Christmas. I would have been EXTREMELY upset if I had paid more than the $60.00USD/night rate I got through PL. The room was barely big enough for my luggage and me. The first morning there was NO hot water. I was told the boiler "shut itself off”. I also turned on the heater in the room but felt no noticeable heat from the radiator. When I enquired about breakfast, I was told it was not included in my rate so I grabbed a bagel and coffee around the corner. The front desk person told me that there were NO ice machines anywhere in the hotel. I had to go downstairs to the club to get a glass of ice. There was absolutely no shelving or place in the bathroom in which to set your toiletries. I looked carefully at the sheets and pillows for cleanliness and although they were thin and old, they seemed clean. I would not book at this hotel intentionally. It is absolutely not a 3 star hotel as PL claims.
I had a great stay at this hotel! Everything was really clean and everyone was really friendly. The place, especially its entrance and lobby, is very well done indeed. We stayed in a double room and found it just prefect, it had a good shower, heating was on all the time, TV worked well and cupboard space was good too! Their breakfast wasn’t much but what was there was good, although a little pricy. I would recommend you go for the continental breakfast as opposed to any of their cooked one’s.
Only one event really upset my girlfriend and I. Just after we checked out we wanted to leave our bags with the hotel, which is a service they provide. This terribly rude and disrespectful old man appeared to take our bags! He spoke to us like idiots from the start, although we were happy and polite, and dared to ‘give out’ to us for something he didn’t listen to us about! And what’s worse is that he did all this in front of customers of the hotel waiting to check in! For this, I'm afraid I'll have to give this hotel a rating of only averge. Beware that old man! The rest is great.
Hi,
I´m planning a trip to London in December, and was wondering if anyone here has ever stayed in Norfolk Towers Hotel in London. I´ve heard it is a good hotel, but lately I read in a few other forums that they´ve had hygienic problems there, and rooms where one couldn´t even open the windows... Can anybody please tell me if it´s a good hotel or not?
Thank you!
London is a big place - whereabouts in London is the hotel?
The Hotel is close to Paddington Station, just about 5 minutes walk from there! I think that part of the city is called Paddington, right?
Not so good review in www.tripadvisor.com better avoid it
Basic hotel. Small rooms with TV & private bathroom/shower/bath in room. Breakfast served if you want to call it that. 85 single, double and family bedrooms.
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Address: 34 Norfolk Place, Paddington, London, W2 1QW, United Kingdom
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