More about Novotel London West
London Italian
by thecatsmeow about Orsini
This is a nice little Italian restaurant located about a block from the Novotel London West. We had passed it several times so on monday we dropped in. Although not very busy when we went in it was very busy the next day. They offer take away (to go) food as well as eat in. Don and I both ordered pizza as that is what we wanted in the first place.
The menu also offered pasta dishes and some antipasta. Very nice desert menu. I had Irish Coffee Ice cream and Don had Limone which was a lemon filled with lemon ice cream. We also started our meal with some garlic bread. This was nothing real fancy although the table settings were very fancy. Overall a good experience.
"Don't forget the Prozac" .... supplementary
by TripAdvisor Member bragar
Well, we did go back to the Novotel West London a few days after my previous visit (see "Don't forget the Prozac) and I do have to revise my opinion in some respects:
Plus points:
*Our room was in warmer colours than the previous one - this made a big difference.
*We had dinner in the restaurant - absolutely excellent food, simple, carefully cooked with high quality ingredients, cheerfully and competently served (at 11pm!), and very good value.
Minus points:
The "no smoking" room absolutely stank of tobacco.
The bar is a joke. If you walk up for a drink at the counter you have to wait in line behind table service. The "system" for service consists of a ludicrous snowstorm of post-its. After 20 minutes we gave up.
The invitation on the desk in the room - to text the manager directly if any problems - produced a standard automated response and no action - what's the point?
Location good, everything else mediocre
by TripAdvisor Member coaster8
Like a lot of other reviewers, I chose this hotel because I was going to a concert at the Hammersmith Apollo. The location was great for that - easy walking distance. I would probably not stay there again though. I stayed with a friend and we checked in separately. When I got there, my friend had already checked in. When the front desk checked me in, it completely invalidated my friend's electronic room keys. Front desk people seemed very distracted during check-in and check-out, even though there were no other guests waiting. The air conditioning dripped to the point that a spot in the carpet directly underneath the unit was soaked and squishy by the time we checked out. The shower/tub floor was elevated several inches above the bathroom floor, with a very high tub wall, and nothing on the shower wall inside to hang onto. Made getting out very precarious. On the good side: gift shop was nice, concierge was very helpful (front desk was not even helpful in pointing out where the concierge was located) and the location was great for my purposes. On the whole though, not at all worth the money.
Don't Understand Why This Isn't Higher Up The League
by A TripAdvisor Member
I've stayed here twice over the last couple of years and have always found it excellent. I got a really good rate with breakfast the twice I was here and unlike many other hotels, the single room was large, bright and spacious. The staff were really helpful, even after the booking company on my first viist and booked me in for the wrong night, this was sorted without hassle or extra cost to me.
The reception area is bright and the food is good.
No complaints at all.
Great Hotel
by TripAdvisor Member echos
We had the pleasure of staying for 3 nights. The rooms were very pleasant, having being refurbished recently. Breakfast was a decent spread with a selection of cold and/or hot breakfast. The staff were also friendly and helpful.
However, parking at the hotel's carpark is not free for guests. Charges are a £1 an hour. Overall, we had an enjoyable stay.
My personal view
by A TripAdvisor Member
I stayed one night Bed and Breakfast at this hotel in Shortlands on the saturday 30-7-05.I paid with airmiles for the stay.I was on the 4th floor right on the corner of the building so i had good views on two sides.The room was spacious with good lighting,tv with remote and various foreign channels including a French,German and some other foreign ones.There was a Playstation attached and i paid the fee at reception and was ready to play The weakest link quiz game but unfortunately it wouldn't work [i was refunded the fee].The bathroom was spacious but was shower only and i always like a bath,shame.
Cheap but not luxurious
by A TripAdvisor Member
Stayed here 2 nights in May 05. The front enterance is very impressive, but is designed to welcome large coach parties, the main reception desk is one floor up in the lift.
As previous reviewers have noted, very impressive foyer but once you get to your room you know you are in a novotel, well that's OK for me as a actually like Novotels, the rooms are large, light and clean although the overall design is beginning to look a little dated now.
Breakfast the next morning was excellent with attentive service and a wide range of hot and cold choices.
Only downside is that the nearest tube station is a 10 minute walk away and is inside a small shopping centre - can make things slightly confusing
Novotel was fine for me!
by TripAdvisor Member silvergirlracer
I stayed here for one night for a confererence that was being held in the hotel the following day. The conference facilities were excellent.
For such a huge hotel I found the service to be polite and prompt.
The room was very clean and modern with a double bed and sofa bed. The bathroom was spotless although I found the design of the sink a little strange.
Breakfast was excellent and reasonable (for London prices) at £6.95 for a full English buffet plus fruit, muffins and cereals etc.
All in all a good stay and I would stay again.
