Will stay here again!
by TripAdvisor Member BinAllOver
We stayed here for just one night and were only sorry we weren't staying a bit longer! We were upgraded to a suite at no extra cost so had absolutely loads of space; living room with small kitchen area, bathroom (with bath & shower) and huge bedroom with a king size bed! The bed was extremely comfortable - to the point where we overslept and were almost late for checking out. I cannot comment on the catering facilities though because we didn't use them. Yes, the air-conditioning unit was quite noisy but we spoke to the Manager who turned it off overnight so it wasn't a problem for us.
Yes, the hotel is isolated but we didn't find this a problem as it's only a 5 minute walk to the DLR's Prince Regent Station so we were at Canary Wharf in 20 minutes (door to door) where there are plenty of places to eat and a great shopping centre (we were in London specifically for Xmas shopping). It's also easy to get into Central London using the DLR (Knightsbridge in under an hour door to door). Even if you have a car with you - who wants to be driving around Central London and then paying a fortune to park for the day (& possibly the Congestion Charge)?! This brings me to the other advantage here - FREE car parking which is virtually unheard of in London.
I stay in London from time to time for work and would defintely use this hotel in the future.
I am Impressed!
by TripAdvisor Member ScottLondon
This is my second review since Mar 06 and I am pleased to say that nothing has changed.
I stayed here during the boat show and the hotel was extremely busy.
I ate the buffet dinner in the restaurant and it was superb. Fresh juicy slices of beef and pork, a chicken curry and what looked like a lovely vegetarian selection. Once the Chef had encouraged you to eat far too much, you were tempted by 5 different desserts! Those that didn't want the buffet could still eat from the a la carte menu.
The only thing I wanted to do was to lay on the bed! Stuffed!
Spoke to the General Manager and the Resident Manager and complimented them on the food and the staff who although busy were very friendly and helpful.
My other comments remain with regards to location to Central London, but the ExCel is only across the road.
A special thanks to the bar staff who looked after us till 3am without moaning!
I look forward to my next visit.
Poor service
by TripAdvisor Member Paul&Lynn
Rooms very clean, do not understand how a hotel can run out of
Boddingtons and Guiness for 2 nights when there is a major exhibition on and all the exhibitors and visitors were staying and/ or drinking in the hotel.
Lifts were to small and very slow
Bright & Clean accomodation with good transport links to Central London
by TripAdvisor Member Roy2804
Recently spent 5 days at this hotel with family. We were allocated a Suite for our stay and this was cleaned on a daily basis and we were provided with fresh towels regularly. If you are travelling with older children, i would recomend asking about a suite it provides a Kitchen/Living area with a sofa bed, & a seperate bedroom. There is a small hallway upon entering the accomodation, plenty of storage space and there is also a Fridge, Microwave in the Kitchnette area. The area does not provide may places for eating. There are a couple of Restaurants situated around the West Entrance of Excel and this is about a 15minute walk from the Hotel.
The Waterfront Restaurant is bright, clean and offers traditional English Breakfast as well as Contintental, staff are both well trained and helpful. Both check-in/check-out was smooth and we encountered no problems during our stay.
Please be advised that the Hotel is situated across from London Excel and is next to London City Airport. Once the last flight has arrived/departed around 11.00pm the area is quiet. The Docklands Light Railway is less than a 10minute walk & you can purchase your travel tickets from the ticket machines at the station. Canning Town provides easy access to the Jubilee Undergound Line and Buses to Central London. DLR -Tower Hill/Bank stations provide a better access to more central underground lines and buses. The overall journey time to travel from DLR Prince Regent to Westminster is about 40minutes. Tower Hill provides easy access to The Tower of London & Tower Bridge. Bank is a good starting point for St Paul's Cathedral and Fleet Street. Transfer time from Gatwick Airport to the Hotel is overall 2Hrs (allow time for 2 changes you need to make). Heathrow may be more accessible. We will definately visit the hotel again should we return to London for another holiday. Please keep in mind if you intend to book this hotel.......IF YOU DO NOT MIND THE TRAVELING, THE HOTEL IS SITUATED IN A QUIET AREA AND IS VERY SUITABLE FOR BOTH COUPLES AND FAMILIES.
Brilliant hotel for anyone staying overnight after seeing gig at 02 Arena
by TripAdvisor Member NottinghamLisa
Stayed at this hotel Saturday August 11th 2007. 3 friends and myself decided to stay overnight in London because we were there to see Prince perform at the 02 Arena on the Saturday night.
This hotel was just perfect for that. The Dockland Light Railway (DLR) is a very short 3-minute walk from the hotel, and once you catch the DLR and get on the Jubilee line, it's very fast and easy to reach the 02 Arena. You just get off at the Greenwich stop, go up the escalator and out through the doors and there is the 02 Arena (formerly Millennium Dome).
We booked the Ramada hotel because it worked out cheapest so we were expecting a pretty basic stay. In actual fact, the rooms were lovely, spacious, with large bathrooms stuffed full of Neutrogena toiletries and with huge walk in showers.
The wardrobe was huge and inside we found a good refreshments tray, extra pillows etc and an ironing board & iron - very useful!
The staff were particularly attentive, friendly, helpful and had great knowledge of the area and transport facilities.
The restaurant was pricey and so was room service (£17-18 for fish & chips? No thanks!). We got back from the concert and had a few drinks in the bar, which was really pleasant and then went back to the rooms. In the end, we had chips with ham & cheese Paninis for around £12. The food was fresh and there was plenty of it and it arrived very quickly.
If I went to another concert at the 02 Arena, I would not hesitate to book this hotel again, all in all a wonderful stay in a great hotel with fantastic views over the Thames.
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