Pheonix Hotel
by lou31My main complaint was the attitude of the staff. Completely uncaring and distant. Not a smile in sight!
One morning at breakfast I was yelled at in the dining room for sitting at the wrong table.
When I moved off to sit at another I was again yelled at for choosing the wrong one. Obviously I was suppose to know where to sit! Silly me! Not a good way to start the day and doesn't do much for the appetite either.
Really there is no excuse for rudeness and guests should not be treated in such a way.
Also no porterage. The staff just sat and watched me lug my heavy suitcases in and out.
They give you a free newspaper each day and there is a nice lounge bar area for smokers.
