Royal Garden Hotel - A Summit Hotel

5 out of 5 stars5 Stars

2-24 Kensington High Street, London, W8 4PT, United Kingdom

4 Reviews

Royal Garden Hotel
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92%

Satisfaction Excellent
Excellent
58%
467
Very Good
27%
221
Average
7%
60
Poor
4%
32
Terrible
2%
20

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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Good For Families
  • Families90
  • Couples88
  • Solo90
  • Business80
  • Tracyden's Profile Photo

    Highstreet hotel

    by

    We stayed here for two nights on a bed and continental breakfast basis. The room was lovely with a very comfy bed - tv and sitting area. The bathroon even had a speaker in it so you could still hear the telly. The complimentary bathroom items were from the White company and the body lotion was gorgeous.

    Breakfast was brillliant with a buffet selection of fruit, cereals, cheese, pastries. waiter service for tea, coffee and toast.

    Unique Quality: right on the high street.

  • windoweb's Profile Photo

    Royal Garden

    by

    A landmark in the heart of Kensington High Street, the hotel is located adjacent to Kensington Palace and Kensington Gardens as well as the shops of Kensington High Street. It is also minutes walk from both the Albert Hall and the Victoria and Albert Museum.

    Unique Quality: > Adjacent casino and holistic health centre
    > Superb cuisine in the Tenth Restaurant
    > Panoramic views over London
    > Excellent location for shopping
    > Underground car park

    Directions: 2-24 Kensington High Street, Kensington, London, W8 4PT
    Tel +44 (0)20 7937 8000 Fax +44 (0)20 7361 1991
    Nearest Tube Station: HIGH STREET KENSINGTON

  • Bob_Shan's Profile Photo

    Big room, luxury, but nothing special

    by

    189 Pounds incl. VAT. A Luxury hotel, however, 15 pounds for in room Internet connetion, no water, no fruit, no slippers, no breakfast, Gym is in another building and only avaliable before 9pm, etc...

    You just have a bed to sleep, indeed.

    Directions: Hyde Park

  • sue_stone's Profile Photo

    5 star luxury in West London

    by

    The Royal Gardens Hotel is a 5 star hotel. located on Hyde Park near Kensington Palace and Gardens.

    We had the great fortune to stay there on our wedding night and were upgraded to the Penthouse Suite!

    We used the suite for drinks with our guests before going to a restaurant for dinner, and everyone was suitably impressed.

    Unique Quality: The suites are pretty special - wish we could have stayed for more than 1 night - WOW!

    Staff we so friendly and helpful which just added to the amazing experience.

    Directions: Nearest Tube: High Street Kensington

More about Royal Garden Hotel - A Summit Hotel

Lousy Service

by TripAdvisor Member CaptainWill123

There is no way that this hotel is 5*. The food in the hotel restaurant is terrible with a chef that has a bad attitude. Had two meals in the hotel. Everything you asked for had to be relayed to the chef. Our last meal (for 10 persons) took two hours to arrive and was cold. Chef is unable to cook a rare steak. All the restaurant staff seem scared of him including the manageress who was professional when dealing with our complaint but was limited to what she could do.

The hotel foyer looks impressive but then this does not reflect the bedroom comfort. The toilet is 1 inch away from the wall and therefore impossible to sit comfortably on. The key card system is a total joke. Every day, our key cards had to be replaced.

All in all, we would not return but then again, they have enough business in London to not bother about any of the above.

Watch the bill!

by A TripAdvisor Member

Stayed in this hotel on the 16th of September. The bathroom was not well cleaned and the room and whole corridor smelt strongly of cigeretts. However, what really annoyed me was the bill. I received a letter on the 23rd of Spetember relating to a mini-bar charge dated 16th Septmeber for my roon (room 612). I did not use / take any item from the mini bar during my stay - but did open it in the hope of finding coffee making facilities. I left a phone message for Ms Felicity Yexley of this Hotel to this effect on the 24th but she did not bother to ring back. I emailed Ms Yexley also to no avial. My tip - Watch the bill and what they try and charge you for after they have left

Dr Jason Halford

Beautiful views, but watch the bill !

by TripAdvisor Member dukesy

Stayed for one night in a super deluxe room (which I was upgraded to IMHO for being polite at check in !)

Stunning Room with equally stunning views.

Lots of nice touches (Bathrobes, slippers etc) but my personal favourite was the Heated bathroom mirror which didn't steam up in spite of my hot shower !

Room was big, servicein hotel fair (but didn't eat there so can't comment on dining experience)

Overall, would reccomend, but watch the bill (4 drinks in bar cost over £30)

One for the best in london

by A TripAdvisor Member

I was in London at a company event and decided to stay at the Royal Garden Hotel from the list of recommended hotels. It was only slightly more than some of the other hotels even though it had five stars, but was the hotel where the event was being held. Staff were very friendly and helpful. The staff in Berties bar went out of there way to make me feel welcome and really impressed the clients I was entertaining. Rooms are spacious and I had a great view over Hyde Park.

Its not the cheapest hotel in London, but with most things, you get what you pay for. Definitely one for the A list.

Comments

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 Royal Garden Hotel - A Summit Hotel

We've found that other people looking for this hotel also know it by these names:

Royal Garden London
Hotel Royal Garden

Address: 2-24 Kensington High Street, London, W8 4PT, United Kingdom