Great Stay
by A TripAdvisor Member
The Royal Lancaster Hotel is a excellent hotel to stay in. We had booked another hotel prior to coming to London. When we arrived at that hotel, it was terrible so we walked down to the Royal Lancaster Hotel and asked if they have a triple room for us. The staff and the Manager was so helpfull. The Manager took us up to a room to view. We enjoyed our stay so much. We ordered room service, our food was so beautifully displayed and there was alot on the plate. I would recommend this hotel to anyone going on holiday. The view out the window is Hyde Park, absolutely fantastic. The location is very good.
Not so Royal
by TripAdvisor Member josiejoDealKent
Just had an overnight stay at the Royal Lancaster and it has an impressive reception that bequests its 4 stars but the rooms are no better than a travel inn/lodge. Yes we had a mini bar and room service where a pot of tea was £5.00, but there was no other difference. Expected far more. I was disappointed. We had been to a concert and my boys aged 18 and 21 had three quarter shorts on so we were refused entry into the bar which i could understand if there hadnt been anyone in there who didnt have jeans on. My boys ordered room service for chips and a beer and a coke had to wait over an hour. Like I say very impressive reception everything else not so bright. Be careful when you book as there are three levels of breakfast ours was continental which consisted of small danish pastry croisssants toast butter jam and rolls and juice. Next level up vitality which included cereals fruit at £17.50 per head extra, Full english an extra £20.50 extra.
Not recommended!
by TripAdvisor Member MarcoPolo66
How this hotel has a 4 star rating I really don't know.
The rooms are adequate if a little dated. The bed was not the most comfortable but it served its purpose, the TV was a little old fashioned & had poor reception.
There were no tea & coffee making facilities is the room which is a little strange when you consider that us Brits are a nation of tea drinkers. Apparantly tea & coffee making facilities have to be ordered from housekeeping & are subject to availability! We couldn't get through to housekeeping & make our request via reception. Nothing ever arrived & we received no explanation as to why.
A traditional english breakfast in the hotel restaurant cost £18.00 per person. This may well be the going rate in London but I find it a little steep for something that would cost a fraction of the price elsewhere. Upon entering the restaurant we were confronted with table upon table of dirty dishes, the staff didn't seem bothered about clearing them away. As a matter of fact there seemed little urgency from any of the staff & our waitress was a trifle forgetful.
To cap a memorable weekend our bedroom door opened at about 12.30am. The 'intruders' turned out to be our friends who were also staying the night. Instead of booking us into separate rooms the incompetent staff on reception had booked both parties into the same room! We were then further disturbed by a series of telephone calls from reception as our friends were being told that there wasn't a room for them.
After some negotiation a room was found & everyone finally managed to get to sleep. I wouldn't expect this at a B & B let alone a 4 star hotel.
To cap it all the car parking fee for little over 36 hours was a whopping £50. If you do decide to stay here I would suggest that you park your car elsewhere. An outraged american lady was certainly making her feelings known on the matter. What must foreign tourists think when they are presented with extorionate rates & poor service? This is a poor advert for Britain.
If the management of the Royal Lancaster Hotel are reading this, may I suggest that you either lower your fees or raise your standards to justify them. It's the little things that matter such as tea making facilities, clean tables in the restaurant & efficient staff. A man at the entrance in a fancy hat & coat doesn't impress me much & certainly wouldn't encourage me to stay at this hotel again.
On a positive note the location is superb & it is very convenient for central london.
Pleasant high rise hotel
by TripAdvisor Member conferenceprofessional
Great views from the 17th floor executive room, which was very spacious with a large bed. Room was very comfortable and pleasant though traditional and not memorable for it's decor or style. Lobby area is nice but again not memorable. Unfortunately the lounge area on the first floor has no natural daylight, however the new Island Bar and Restaurant is airy, stylish and contemporary. Good breakfast, though average service - make sure you go to Island for a full cooked breakfast.
Attended an event at the hotel - conference facilities here are fantastic, particularly the new rooms which are stunning. Excellent food and service at the event.
Hotel has a very famous Thai restaurant, which looked nice but unfortunately no opportunity to visit this.
Would benefit from a gym. Good location with very easy tube access.
A good 4 star hotel with nice reception staff, a decent room at the executive level and good food. They have refurbished the exterior of the hotel to the third floor, with plans underfoot for a complete refurbishment of the rest of the tower - which would certainly have the potential to produce a quite excellent hotel.
Forum Posts
London: budget accomodation and flight
by Dubinskyi
Hi guys!
Two questions:
1) I`ll be attending Adam Smith Conference in Landon (12-14 March), which takes place at the Royal Lancaster Hotel. I have had take a look to the room fares - and seems they are too expensive for me (155 pounds per night). May be some of you can advise me a litle bit cheaper hotel, not far from the Lancaster (for about EUR50-60 per night) or a clean hostel nearby???
2) May be somebody have an experience of a budget flight from Kiev to London (for about EUR300) and can give me an advise?
Will apreciate any help!!!!
Alex
RE: London: budget accomodation and flight
by formica
maybe cheapest flight could be via Riga- AirBaltic + Ryanair
http://www.skyscanner.net/lvl/flights/kbp/rix/march-2007/march-2007/cheapest-flights-per-day-to-riga-from-kiev-in-march-2007.html
