This hotel was in an excellent location. I was within walking distance to great shopping from large department stores to boutiques. In addition, many of the tourist attractions were within walking distance. If you don't feel like walking, catching a cab or the Metro are close. The hotel has a person in the front to hail a cab. However, during a busy time (a football game), it might be best to walk to the block to the main street to hail one yourself. Not all the time do cabs go onto a side street when they are busy.
We ate at the restaurant one evening. The service was good and the evening at the restaurant was excellent. There weren't many people dining, but the quality, presentation, and attention to service were admirable.
The concierge (Andrew) was fantastic. I worked with him before our stay and he was able to set up football and opera tickets. Theme: HotelDirections: Knightsbridge