The Cumberland Hotel, London, United Kingdom - Reviews and Hotel Information

4 to 5 years ago, many would still remember the old Cumberland Hotel, which has changed operators for so many times over its years of existence. It used to be an old building with an 'OK' surroundings, but they had a fabulous team of personnel, which is one of the reasons why this was my home every weekend during my teenage years in a boarding school here in Britain.

Now they are under the umbrella of Guoman Hotels, a Malaysian group of company who has bought over and taken as the principal from its last operator - Le Meridien.

This is my first time in this new establishment after the 1 to 2 years shut down, and it has changed tremendously. It's very fusion in terms of its layout, design and a complete new team of staff. You certainly do not feel like you're in Britain or the old Cumberland but more or less like in New York or some boutique hotels in Kuala Lumpur, Singapore, Amsterdam and Paris. Rooms are beautiful and better facilities such as the gym and Internet connection in the room as well as WiFi.

However, the F&B is under a different operator and the personnel are extremely rude and incapable of giving a good service. So, watch out for this.

Gym, excellent view, wifi, Internet connection in rooms.

The Cumberland Hotel, London

The Cumberland Hotel

London Hotels