The Dorchester

5 out of 5 stars5 Stars

53 Park Lane, London, W1A 2HJ, United Kingdom

4 Reviews

The Dorchester
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Satisfaction Excellent
Very Good

Value Score Poor Value

Costs 131% more than similarly rated 5 star hotels

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Good For Couples
  • Families91
  • Couples91
  • Solo83
  • Business81
  • MM212's Profile Photo

    The Dorchester


    One of London's longest standing luxury hotels, the Dorchester is an institution. It is housed in a purposefully built Art Deco building from 1931, on Park Lane overlooking Hyde Park. The hotel has excellent service, spacious rooms and bathrooms and all the amenities of a luxury hotel. However, where style of luxury hotels has mostly shifted towards the modern look, the Dorchester has kept its old world feel, with deliberately English-style furniture in the rooms. This may appeal to some, but not others. I rather liked it because it made know I was in London, rather at a luxury hotel that could be anywhere from Singapore to New York. Although I've stayed here a few times more than a decade ago, my only recent stay was one night in Sep 2012 on business. The rate was naturally expensive, but was not unreasonable for a Mayfair luxury hotel.

  • gabriellefox's Profile Photo

    5 Star Luxury


    Looking across the soft green swathes of Hyde Park, The Dorchester is one of the most desirable places in the world to stay. It embodies the highest of traditional values, with spacious rooms and suites of great charm, glorious dining and entertaining, and a spa of exquisite indulgence. For over half a century the hotel has remained a pinnacle of luxury and ease.

    Unique Quality: The Spa at The Dorchester is a retreat of complete and wonderful calm, with relaxing therapies, sauna, steam or whirlpool bath treatments. There are beauty services, and grooming and hairdressing for men and women. The gymnasium is fully equipped with the latest work-out machines with personal trainers on hand.

    The Dorchester Spa is for the use of hotel guests, Spa members and also non members. The Hair Salon and the Barber Shop are also open to the public.

    Directions: The Dorchester, Park Lane, London W1A 2HJ

  • bmw10111's Profile Photo

    Class act, Highest level of luxury.


    My family has been going to the Dorchester hotel for the better part of Twenty years. It is now owned by the Sultan of Brunei. I am an amateur historian, so this hotel holds a special place in my heart. While the property was originally the home of Lord Dorchester. It also briefly served as the US embassy to the court of St James.

    During World War II General Dwight D Eisenhower moved into a suite on the first floor. Now called the "Eisenhower Suite" His next door neighbor was Winston Churchill. There was a wall built between the balconies to provide privacy. It still exists today.

    The Hotel has a prime location. Located directly across from Hyde Park and only a few block down from speakers corner and Marble Arch. Guest are never more then a few minutes cab ride from most popular London destinations.

    The hotel maintains a very tight security team. They have to as they are consistently host to some of the world's wealthiest and visible people. My last stay there, I passed Morgan Freedman on our floor. The time before, I was unaware of it, but Angelina Jolie was an extended guest of the hotel. It has also been the hotel of choice for Nicole Kidman, Liz Taylor, Noel Coward, and a bevy of other A list celebrities. There seems to almost always be some form of paparazzi lurking outside the front doors. Which is why many stars use the service entrance.

    This hotel is absolutely at the highest end for rooms, service and costs. With the pound at decade high rates, the Dorchester is even harder for the modest budget traveler to even consider. For the past two years the hotel seems to have been at near 100% occupancy, so I doubt they will look to lower their rates from £270 (read $590) per night for a standard room.

    We often stay in one of the Dorchester Two bedroom suites. Roughly £1,200 ($2400) a night. They are very nice and are located at the ends of the hallways on several floors. There are though two special suites that I am lucky enough to have stayed in.

    Unique Quality: The first is the Terrance Suite. It is located on the top of the hotel. Indeed you need to walkup one last flight of stairs to even get to the two bedroom suite. The Suite has a huge terrance overlooking the park. I enjoy an occasional cigar, and there are few places I have enjoyed a fine cuban in more then here. The suite has a large stocked kitchen, with a service entrance to the suite in the rear. There are 2 1/2 baths. The bathrooms, as with all Dorchester Group Hotels I have stayed at, are incredible. The bathtubs are huge and fitted with the finest old school controls.

    The second suite, is considered the Hotels flagship accommodation. In 1953, The Dorchester’s owner, Robert McAlpine, hired Oliver Messel to design a luxury suite in which he himself would like to live. Messel was a highly successful theater and film designer. The suite is very spacious, decorated in pastels and floral patterns. There are hand painted silk walls, and other dramatic uses of fine fabrics. The furniture is comfortable. The suite is surrounded by a large curving terrance overlooking about 140 degrees of London finest. We did not want to leave. suite goes for around £2100 ($4,000) a night, so we left. : _

    The bathroom products at the Dorechester are all made exclusively for the hotel. We enjoyed them, and tried to buy them when back home. If you enjoy them, bribe the maid, she will hook you up with enough to alarm customs.

    Each room has a great TV setup, the living room has a TV, DVD and CD stereo. The walls are all painted in light pastels. The Dorchester suites all had three flat screen 32 inch TVS and a PC based system for music, internet and interactive TV. I have had my ups and downs with this system, but I offer kudos for their efforts.

    The hotel has a great Cantonese restaurant called the Oriental Restaurant. The menu is exciting, yet pricey. The service was great. I highly recommend the Peking Duck. The Grill room is where you go for Roast beef and Yorkshire pudding. It is a bit stuffy for me, but the food is great.

    Directions: Go to marble Arch, Turn on Park :Lane along the Park. The hotel is on your Left.

  • Smarr's Profile Photo

    The Best of the Best


    The Dorchester, one of the top hotels in the world, achieved legendary status almost from the day it opened in April 1931 for its exceptional facilities, exemplary standards of service and excellent dining experiences.

    For almost seventy years, The Dorchester has rightfully claimed its place as one of the very best hotels in London, if not the world. Luxurious, opulent, friendly, stylish, exclusive are all words that describe this legendary hotel. Located majestically overlooking London's Hyde Park, The Dorchester offers something for everyone:

    Unique Quality: No two rooms have the same design or decorative scheme. They are decorated in a cosy, comfortable Georgian Country House style, characterized by the generous use of the highest quality, exclusive fabrics from Gainsborough, Percheron and Lelievre, hand mixed paint colors, original prints and oils and antique and reproduction furniture

    Directions: Just off from Hyde Park

More about The Dorchester

wonderful roast beef

by khmervic about the Grill Room in the Dorchester Hotel

voted ten out of ten in a recent Time Out review of Sunday Roasts to be had in London, the roast rib of Aberdeen Angus beef is the main course in the Grill Room's excellent value (for London - there's 12 % service extra!) Sunday Lunch - £32 for three courses plus coffee and petits fours, in what is one of London's top hotels - and it did not disappoint (see below). A starter of chicken liver and foie gras parfait with green beans and truffle bits, with toasted brioche on the side was good too, as was the lemon tart dessert. You've to dress up a little for the occasion though (it's supposed to have a smart/casual dress code) and the Scottish baronial style decor is quite grand but perhaps a little of an acquired taste. The wine list is very very long but reveals a few finds ensconced among the seriously pricey stuff. Tender slices of really tasty medium rare beef (that's how we asked for it to be served to us), with all the trimmings: gravy, roast potatoes , parsnips, green beans and al dente broccoli, not to forget an impressive Yorkshire pud and dark gravy, and own made horseradish

Cerne Abbas

by margaretvn

Cerne Abbas is a lovely little village not so far from Dorchester It has so beautiful monastic buildings and is nice to wander through. Near the village is this huge chalk cut figure on the hillside. He is a fertility figure thought to represent the Roman god hero Hercules or a 2,000 year old iron age warrior.

Gorgeous hotel, gorgeous staff and gorgeous George Clooney..

by A TripAdvisor Member

I stayed here for a long weekend as a surprise from my husband and had I of read the other reviews first I would not have gone.

I dont know where you all stayed but The Dorchester was perfect for me, lovely, helpful staff, amazing food and HUGE bed and bathrooms...even better was bumping into George Clooney in THE LIFT!!!

The Dorchester is wonderful and if you can afford it go right now!!


by TripAdvisor Member poppy89

I am always amazed that people can find something to criticise about the Dorchester. I've been lucky enough to stay there three times and every visit has been exquisite: beautiful rooms, furnished in a classic, English country house style. Incredible, incredible bathrooms. Amazing food. Wonderful service.

If you like sleek, modern rooms, you probably won't like the Dorchester. It's chintzy and frilly, the furnishings are oversized and the upholstery florid. But that's because of its style and the hotel's USP - every visit makes you feel like stepping back in time to around 1910. A spotless 1910, I hasten to add.

I've always had a room overlooking Hyde Park, which is perfect. But not all rooms have that luxury. That's because you're in a central London hotel, surrounded by shops and offices. I guess some rooms might have a less than perfect view. So request a park view if that bothers you.

The rooms aren't massive - unless you have a suite, in which case they're huge -but they certainly aren't mean. And the bathrooms make up for that anyhow.

The staff are absolute professionals who take the time to make sure you have a wonderful stay. Which is what you would expect for such a pricey hotel. But if you're in town for a special occasion, there is no finer place to stay.

Trouble with payments and truly awful service.

by A TripAdvisor Member

We had tea on sunday afternoon at the dorchester. It was embarassingly bad, really, truly, appalling. Basil Faulty could not have done better!

I was especially upset as it had been my idea. I have stayed many times at the dorchester's sister hotels for business, mainly The Principe, in Milan. I have always found it a delight. A respite from mindless business travel with a wonderful friendly staff. It has gorgeous big old fashioned rooms and a truly awesome spa and pool on the top floor. However, even with the fabulous surrondings, it is, to my mind, the staff that make the difference between a good and a great hotel.

The Dorchester obviously does not believe this.

The staff are arrogant, unpleasant and unhelpful. A previous reviewer put it very well when he said, that the staff regard the guests as a bother. I would concur with this completely.

At tea, we were treated as a bunch of annoying idiots. Who were bothering the staff. Imagine, we were so spoilt, we wanted our tea to be served! At nearly £40+ per person for tea, you would have hoped they might make a small effort... Don't count on it. You are upsetting their afternoon by being there. That's how they make you feel.

After a few glasses of champagne, we asked for our tea to be served. We would have liked our sandwiches to be brought to the table at roughly the same time as the tea, not when the tea was cold. That didn't happen. When we asked for hot tea we were told it was on its way. By the third time of trying to get some more tea we had to get up and ask the gentleman/manager at the service stand to bring it.

We ordered water, again it never appeared. I had to get up, physically stand infront of a waiter and ask for it. Guess what? Yup, it never appeared. The trick is to ask for everything three times, and then it arrives. But actually the really clever bit is finding someone to ask three times! Elusive is obviously a word they learn quickly!

When we asked for scones they arrived. We had only asked once! Hurray, it was a blip in the service. It was all going to be fine. The scones arrived warm and wrapped in a lovely white linen napkin. Sadly by the time the butter, cream and jam arrived, the scones were cold.

The finaly insult was when we tried to pay. The bill arrived very very promptly. I duly handed over my switch card to pay. The man came back and informed everyone at the table, that my card was not acceptable - they don't take solo cards. I pointed out it was a switch card. He went away. He then came back in a loud voice informed us all that it had not been authorised. (I got home and checked my balance online, I had not been wippped out overnight!) So very unlikely, but I'm too old and have stayed in too many hotels, to be bothered by this stuff. Technology cannot always be relied on.

So I handed over my Visa card. He swiped it, returned the slip for signing. Then he returned, again, he said my card had not been authorised. Deja Vu! Even though the slip I had in my hand had an authorisation code on it, he said it was not authorised.

I just wanted to leave at this point. He became a bit belligerent and annoying and just keep repeating loudly that my card had not been authorised. I asked for my signed slip back, and gave him cash. They would not give me a cash receipt, I even asked him to sign a piece of paper saying he had said received £50 in cash. He would not.

Guess what? Yup. I had paid twice, I paid cash, and my visa card has indeed been charged. At the time of writing, I cannot be 100% sure they have not charged my switch card as well, as my bank inform me it can take up to 3/4 days for debits to go through.

I have spend a whole morning sorting out a payment for a small amount of money. I have eventually contacted the hotel, G.M., (general manager) and he assures me they are sorting it out. He has, in their defence, been charming, and as good as his word. He has phoned me back, and assures me not only that my card has been credited, but they are crediting me with the cash I paid. So I may, have ended up not paying at all.

However, I still feel, it should not have happened in the first place. And when I called yesterday to sort it out, the Food and Beverage Manager should have taken care of it. They didn't. Hence I bounced it up the GM. (Go to the top if there's a problem!)

My advice. Go somewhere else. Claridge's is fabulous for tea. The staff are friendly, courteous and charming. Sadly The Dorchester, even with a charming GM, does not deserve our hard earned cash.

Its the best in London.

by A TripAdvisor Member

The afternoon tea is better than the Ritz, even though you have to squat on low chairs. All round its better.

The Spa is first rate. Good barbers and excellent hairdressers.

The security is ham-fisted. They are pretty obvious if your aware and if they can't make you out, they 'talk' to you out of the blue. Kinda strange at first, but after they recognise you (if you visit more than once) your OKed.

Taking about the Doorman, he actually made a quip about where I was going when he pulled the cab over, as if to say "Now we know where you go".

What do expect with the bombings and superstar guests, the security have got to be on their toes.

Shame about the decor

by TripAdvisor Member wingate

I have been going to The Grill Room for some time.I enjoyed the tranquil surroundings and the 3 course meal for £38 including service.Very good value for money.when i went in October i was disturbed to find that it was closed for refurbishment.I went back recently.What have they done to the place!The walls are now covered by garish Rob Roy figures,supposedly to highlight the new Scottish influenced menu.Alas this means that the old fixed price menu has gone out and in comes a menu which is almost twice as expensive.There is no longer a desert trolley but you are handed a menu with about 6 desserts from £8.Petite fours and coffee are no longer included and they of course add 12 1/2% service charge on the bill.The food itself is less interesting and i have to say vastly overpriced.So i will not be going back there.So if you think that you are going to get anything special at The Grill Room ,well it will only be the bill.Alas this is no longer a venue i shall visit.


Toll house, Dorchester-on-ThamesToll house, Dorchester-on-Thames

Forum Posts

Southern English Gardens in September

by londonlover

I'm visiting England the first week in September, and I plan to visit Hidcote Manor, Blenheim Palace, and Stourhead Gardens. I'm wondering whether late summer flowers are still in bloom in this area at that time of the year? I'm a little afraid that I'll be too late for summer flowers, but too late for fall colour.

As an aside, has anyone visited Abbotsbury in Dorset, or has anyone taken walks in the countryside surrounding Stourhead?


RE: Southern English Gardens in September

by londonlover

Oops! Typo correction--I meant too "early" for fall colour. :)

RE: RE: Southern English Gardens in September

by leics

It will be too early for autumn colour (hopefully). Leaves do not usually strat to turn until the end of Sept/beginning of Oct. There will still be plenty to see though; large gardens such as Hidcote etc are specifically designed to have 'waves' of plant events throughout the growing season, and plenty of flowers bloom into September.

Haven't been to Abbotsbury, but Dorset is a very pretty county with lots of 'typically English' countryside (thatched cottages etc). Try to fit in a visit to Maiden Castle just outside Dorchester; absolutely stunning huuuuge hill-fort, free to wander round, wonderful views from the top and a very exhilarating walk........

RE: Southern English Gardens in September

by mels1962

I know Abbotsbury. It's lovely - main attraction is the garden and also the Swannery - the only one in England I think. Also it's very close to Chesil Beach which is fantastic. And Lyme Regis - they should have finished the sea defences by now (it was a bit of a mess last year)

Re: Southern English Gardens in September

by chrisisclub

There is quite a difference between the flowering times in England.... the Southern parts of England bloom earlier and remain longer (most flowers). The area where you will be visiting should still have lots of flowers in bloom in September.


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 The Dorchester

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The Dorchester Hotel London

Address: 53 Park Lane, London, W1A 2HJ, United Kingdom