On our first trip to London we thought this small luxury hotel would be a dream. It was not for us. London was hot, our postage stamp sized room was not air conditioned, with windows opened the street noise made sleeping impossible. The staff was stuffy, if not downright snobby. The lovely marble bath and designer decour were not enough to overcome these faults.
We left after a couple of nights for the Russell Hotel (another place I would not return to -- but for entirely different reasons.)