The Grosvenor

4 out of 5 stars4 Stars

101 Buckingham Palace Rd., (Formerly Thistle Victoria), London, SW1W 0SJ, United Kingdom

10 Reviews

The Grosvenor, London
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Satisfaction Excellent
Very Good

Value Score Poor Value

Costs 36% more than similarly rated 4 star hotels

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Good For Families
  • Families90
  • Couples88
  • Solo88
  • Business71
  • babelic's Profile Photo

    Excellent central location


    I have mixed feelings about this hotel. They had overbooked us on our first night which wasn't a pleasant surprise, especially since we arrived after midnight! They did book us into a really nice hotel (The Tower), paid for taxis both ways, paid for breakfast at The Tower and upgraded us once we got back to our original hotel, so they did do anything they could to make up for it. :)

    Our (upgraded) room was nice and roomy. There was no view as our room faced the station (windows were blocked and could not be seen from the station).

    Overall I would recommend this hotel if you can get it at a discounted price.

    Unique Quality: The location is really convenient - local bus + long distance bus station, railway station and tube just outside the door. There' s a backdoor to station so you don't even have to go outside to take a train :)

    Directions: Victoria Sation

  • oRi_5's Profile Photo

    Great location - standard rooms need improvement


    We originally got this hotel through a package (without knowing which hotel we would be staying in). Once we found out which our hotel would be, we looked up reviews on it and found quite a good amount of 'bad reviews'. My husband and myself are not ones to complain over 'stupid' things... so we went there with an open mind.

    Once we got there, we found the room exactly as had been described in other reviews - tiny and cramped. The double bed barely fit 2 people and was pushed against the wall - so one person had to jump in to get in bed. There was also no space where to leave your luggage (let alone unpack it) and you had to be careful not to knock your head on the hanging tv to get to the bathroom. The bathroom on the other hand was huge - as big as the bedroom - although it was a horribly vile green colour and did not encourage you to use it much.

    Now we could have survived in this room for 2 nights (our trip duration), but on following advice of other reviews we asked if there was a bigger/better room available. We were first shown another room which was even smaller and then we were told to go round london as planned and they would sort it out by the time we go back. (In the mean time they were also trying to sort out a problem with our booking as we were only booked for one night instead of 2....although this is another story...)

    Anyway, to cut a long story short, when we returned to the hotel after a few hours to see if they sorted out our room, we were told that they were fully booked for the following night and had made arrangements for us to stay at another hotel at Marble Arch. There wasn't much we could do so we had to agree. In the meantime, they offered us a room upgrade as compensation and we got moved to the Executive Suite (Room 160) which was 10 times better than our other room!! Eventually we got to spend the 2 nights in this room which was brilliant and we really enjoyed it.

    The location of the hotel was brilliant - right round the corner of Victoria Station and with a bus stop literally outside the hotel door.

    Breakfast was ok....although not that grand. You can choose between English or Continental Breakfast.

    As a result of our upgrade we enjoyed our stay in this hotel. Bed was comfortable, room clean, nice bathroom, flat screen tv, silent a/c....although you don't want to look out the window as you get horrible roof tops and the train station - but this is well covered by the hotel (I was just curious and climbed up to peep out!)

    If we had stayed in our original room however I think my comments would be different. It had a portable a/c with a pipe sticking out the window which made a horribly loud noise, and you had to keep the window open for it to work.

    So my conclusion - unless you're staying in an Executive Suite - don't expect much of this hotel - I would expect more from a 4 star hotel - then again it is London and it was quite a reasonable price.

    Unique Quality: Best characteristic of the hotel is the location.

    Directions: Just near Victoria Station

  • jovik's Profile Photo

    Hyggelig, viktoriansk stil. Meget bra restaurant


    In Norwegian:

    Førsteklasses hotell i elegant bygning i viktoriansk stil ved Victoria Station.
    Bra beliggenhet og gangavstand til flere severdigheter, som bl.a. Buckingham Palace og parlamentet.
    357 rom med:
    - Alle rom med eget bad, morgenkåper
    - Minibar og kaffe/te koker på alle rom
    - Aircondition på alle rom
    - Engelsk frokost, men du kan også bestille frokost på senga
    - Avis på døra om morgenen hvis du ønsker
    - 24 t roomservice
    - 1 minutters gange til nærmeste togstasjon/tube (victoria)
    - Busstopp rett utenfor hotelldøren
    - Sightseeingbuss har stopp utenfor hotellet
    - Kabel-TV, flatskjerm, safe, hårføner, trådløst bredbånd
    - 1.klasses restaurant og bar i hotellet

  • jovik's Profile Photo

    Nice and warm welcome


    It is connected to Victoria Station. So it is easy to catch a train, bus, taxi or the underground to where ever you want to go. The Gatewick Express arrives & departs just a 100 meters from the Hotel Entrance, so you do not have to lug your heavy bags very far. There are a lot of shops and restraunts inside the station. That makes it nice when you want to grab a quick bite or need something from the store. The Hotel is very convenient for just about everything.

  • mardaska's Profile Photo

    Good location but....


    We booked this hotel for our last night in London, just because it is attached to Victoria station. The hotel itself is nothing special. It has a beautiful lobby but our room was old with a very uncomfortable bed. I think they are making rennovations to some rooms but ours was not one of new ones.

    Unique Quality: The good thing about this hotel is its location. If you have to catch a train from Victoria station....its location is ideal. From the lobby you can follow a corridor that leads inside the station.
    Many attractions are within walking distance.

  • Callavetta's Profile Photo

    Good bones - Poor flesh


    The Thistle Victoria has excellent bones. Unfortunately, it's the fleshy parts that fall short of the mark. I chose this hotel for a short stay in London in July 2004. This was my neice, Gabriella's graduation trip and her first visit to one of the World's Great Cities.

    Our plane from San Francisco arrived early, 7AM and after a long, hot wait in the passport control lines at Heathrow, followed by an easy trip by car to the Victoria area, we were eager to check in and wash up a bit. Not going to happen. The check in desk told us curtly "Check in is at 2 PM". I explained that I understood this, but we had had an overnight flight and were very tired. Would it be possible to check in early? "Check in is at 2 PM". I think there was even a third time the sentence was repeated verbatim.

    So, long story short, we dropped our bags with the concierge and went out to ride the big bus tour and see the sites in a seemingly effortless way. Returning at 2 we found a LONG line for check in. About an hour later we had our bags and were on our way to the room.

    Elevator up. Bags dropped. Room stuffy. Window doesn't open. No airconditioning (that is available for another 39lbs). A ceiling fan provides a hint of air movement and we lay down for a quick nap. (It's been more than 24 hours since we woke).

    I think we had both been asleep for 3 minutes when the fire alarm went off. We were totally disoriented and dragged ourselves out into the hall. There everyone seemed to be making their way down the stairs. We grabbed our purses and joined the parade; passing the fireman running UP the stairs on our way down.

    The hotel staff directed us to the park across the street where we hung with the homeless and the kitchen staff until it was deemed safe to return.

    Later there was an apology for the event on our TV screen messages.

    Unique Quality: Like I said, this hotel has great bones. The common areas are elegant and grand. The coffee lounge was beautiful and we felt like proper ladies when we enjoyed our coffee and tea in the afternoon.

    Quite an extensive buffet breakfast is included but the line was much longer than I felt it was worth to wait to eat breakfast.

    One of the best things about this hotel is its proximity to Victoria Station. There is an entrance into the train station off the lobby of the hotel.

    The Harvard bar and restaurant was also comfortable and elegant. And very expensive. We had mojitos and salmon cakes instead of dinner after theater one night and the bill was a pricey 50 lbs.

    Directions: Adjacent to Victoria Station

  • Stephen-KarenConn's Profile Photo

    Most Convenient Hotel in London


    On our honeymoon to Great Britain we chose this hotel for the London portion of our trip because of it's convenience. It is directly connected to the Victoria mainline railway station, with links to Gatwick Airport and the national rail system. We also loved the traditional British elegance is this fine 364 room hotel.

    Unique Quality: The hotel's ammenities include the popular Harvard Bar, The Grosvenor Lounge, and a good restaurant, Christopher's at Victoria, where we enjoyed the breakfast buffet on two mornings. It is also in easy walking distance to Bunkingham Palace, the Houses of Parliament, Hyde Park and many other points of interest.

    Directions: Beside and over the Victoria Station. The hotel may be accessed from the station lobby.

  • ingridf_nl's Profile Photo

    Lobbies, winding hallways, and talking elevators


    The Thistle Victoria is right next to Victoria Station. This makes it a very convenient location. We booked over the internet and got a "deal".

    After walking into the most amazingly beautiful lobby we waited at the desk. After checking in, the hotel receptionist explained that we were to go into one elevator, then get off the elevator at the 5th floor, turn right, turn left at the end of the corridor, turn right at the doorway and then turn left, and then take a second elevator to the 7th floor. This was perplexing but fortunately we met a very nice man on the elevator that was going to the same floor. The elevator kindly explained to us that we had reached our destination and that we should "Alight here". Very fun. A talking elevator.

    Upon reaching our room, we discovered that it was small. Very. Adequate certainly. Clean, yes. But very very small, with scaffolding outside the window. While the room had everything we needed: a (small) bed, a bathroom with good water pressure, and that ever necessary trouser press (:)) it was a bit shabby (water stained wallpaper and thin blankets).

    But after much walking, we slept very well here for three nights and were glad for the convenience of the location.

    The breakfast is in quite a lovely "ball room" type area. What seemed to trouble the hosts in the breakfast area, was that breakfast was not included in our hotel fee. "You know that breakfast is not included in your room" they said sternly. (Ahh those internet deals). So we found ourselves explaining both mornings that yes, we were willing to pay for breakfast, but no we didn't want to pay cash now, and yes please put it on our room bill. And while breakfast was quite good, it was probably not worth the 18 pounds. (To my dismay I saw a small restaurant around the corner from our hotel offering a full english breakfast for only about 4 pounds).

    Unique Quality: The Gorgeous Lobby
    A good bar
    Location location location

    Directions: Next to Victoria Station

  • byron3062's Profile Photo

    Thistle Victoria


    This is an excellent place to stay. It is very nice. It is in the downtown area within walking distance of anything. It is at the Victoria Station, you can catch a train, subway or a bus right from the hotel.

    Unique Quality: Easy access to transportion to any where in England right from your Hotel.

    Directions: Victoria

  • AmericanH's Profile Photo

    Convenient Location.


    We stayed at the Thistle Hotel at Victoria Station. It's a very nice hotel and the prices are a little below average for this part of London. The beds were a little uncomfortable, but we slept well. The rooms are nice and the staff was very friendly. I recommend this hotel for it's location and prices.

    Just make sure to get a room above the 2nd floor or your view will be the inside of the train station. Even though I did not get to see the upper floor views, I bet they are spectacular.

    Unique Quality: It is connected to Victoria Station. So it is easy to catch a train, bus, taxi or the underground to where ever you want to go.

    The Gatewick Express arrives & departs just a 100 meters from the Hotel Entrance, so you do not have to lug your heavy bags very far.

    There are a lot of shops and restraunts inside the station. That makes it nice when you want to grab a quick bite or need something from the store.

    The Hotel is very convenient for just about everything.

    Directions: The Westminster & Whitehall area.

More about The Grosvenor

Forum Posts

Cheap Hotele near Grosvenor Square

by hando

Hi there,

I need to visit the US consulate in Grosvenor Square (Mayfair), and plan to fly down from Glasgow the night before I have my appointment. Can anyone recommend cheap hotels in this area (not a hostel).

If anyone can tell me the quickest wat of getting from Heathrow Airport to Mayfair then I'd appreciate it!

- Best regards,

Re: Cheap Hotele near Grosvenor Square

by Sam_Hall

We live near Heathrow so if you need to crash for the night it wouldn't be a problem. Mayfair is about the most expensive hotel land in the world so I wouldn't try and find anything there - if you do need to stay in London itself, Earls Court has lots of backpacker hostels etc. Also, check out InterPub (St Christophers Inns) on the web - if you decide to go to one of these, I have a friend who works for the company who could get you a discount card.

Quickest way from Heathrow to Grosvenor Square is by Underground Train - Heathrow is on the Picadilly line which runs straight into Central London. Grosvenor Square's nearest stations are Bond Street and Marble Arch (from memory, Bond Street is on the Central Line so you'll have to change but thats not a problem.

Fares are about £ 5.00 for a travelcard which lasts till the trains stop running.

If you let me know when you need to come down, we can probrably sort you somewhere to sleep.

Re: Cheap Hotele near Grosvenor Square

by KennetRose

Short of a taxi, it's the Piccadilly line directly from the airport to Hyde Park Corner. Not only is that a *lot* cheaper than the Heathrow Express, it will also get you to Grosvenor Square a bit faster too!

Re: Re: Cheap Hotele near Grosvenor Square

by KennetRose

Oh, I should mention that "cheap" and "Mayfair" don't sit easily in the same sentence!

Re: Cheap Hotele near Grosvenor Square

by pmarshuk

Getting the central line tube is an issue at the moment 'cos it's still closed after ther accident at Chancery Lane, and we don't when it'll reopen. So It might be best to go Green Park (PicadillyLine from Heathrow) and walk from there. But it's a reasonable distance.

Re: Cheap Hotele near Grosvenor Square

by pmarshuk

For cheap lodging check out this site for hostels:

Re: Cheap Hotele near Grosvenor Square

by pmarshuk

Oops saw you didn't want hostels - never mind.

Re: Re: Cheap Hotele near Grosvenor Square

by KennetRose

Actually Hyde Park Corner station is closer to Grosvenor Square and a lot less hassle to get out of!


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 The Grosvenor

We've found that other people looking for this hotel also know it by these names:

Thistle Victoria
Grosvenor Hotel London
The Grosvenor, London Hotel London

Address: 101 Buckingham Palace Rd., (Formerly Thistle Victoria), London, SW1W 0SJ, United Kingdom