The Quality Maitrise Hotel

4 out of 5 stars4 Stars

53 - 59 Kilburn High Road, Maida Vale, London, NW6 5SB, United Kingdom

1 Review

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66%

Satisfaction Poor
Excellent
15%
47
Very Good
32%
100
Average
19%
59
Poor
14%
46
Terrible
18%
56

Value Score Average Value

Costs 22% less but rated 22% lower than other 4 star hotels

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Good For Couples
  • Families44
  • Couples57
  • Solo55
  • Business39
  • Let's move 3 times! Wish it'd been to a new hotel

    by

    After a red-eye, we arrived in the 2nd smallest room on Earth. Sadly, we unpacked before discovering the rug by the bathroom was soaked; mold and mildew grew up the wall and door. We called the front desk and, after repacking, were moved to THE smallest room on Earth. We spent 3 days here, with a broken AC (in August), until a large slate tile fell off the wall, nearly striking my daughter's foot, leaving shards all over. And I won't even mention the pile of garbage outside the window. After maintenance staff didn't show up AGAIN, we packed and moved again.
    Room 3 was called the best, and we didn't have to climb over the bed to get to the bathroom, so I guess that counts for something. And this AC did work - thank goodness.
    To compensate for our "inconvenience", the manager offered dinner in the hotel restaurant that was closed for dinner the entire time we were there. HUH?
    The front desk staff were helpful, but that doesn't make up for the disaster that this hotel is.

    Unique Quality: The location is great, just around the corner from Kilburn Park Underground. Bus stop and Tesco (a market) are across the street. Dozens of restaurants of all calibre line the Kilbrun High Rd.

Comments (1)

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