The Washington Mayfair Hotel

4 out of 5 stars4 Stars

5 Curzon Street, Mayfair, London, W1J 5HE, United Kingdom

2 Reviews

Washington Mayfair Hotel
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Satisfaction Very Good
Very Good

Value Score Poor Value

Costs 25% more than similarly rated 4 star hotels

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Good For Couples
  • Families60
  • Couples71
  • Solo63
  • Business49
  • Credit card fraud at Washington Mayfair


    Regret staying in the hotel. Clear case of credit card fraud. While the payment to the hotel was made in cash, they also billed my credit card, which was given to them as a guarantee. It's been 15 days since I have been trying to get a reversal of charge.

    Advice: Do not give them your credit card details or better still do not stay there.

  • mrclay2000's Profile Photo

    Fashionable Mayfair


    The Washington Hotel is styled a "4-star deluxe" hotel in the heart of Mayfair, the fashionable neighorhood just east of Hyde Park. "Combining traditional luxury and design," the hotel offers 173 bedrooms with mini-bar, room safes, trouser press, satellite TV and hair dryers. The Award-winning restaurant on the first floor, Madisons, serves some of the best food available in London.

    Unique Quality: Though the hotel is not conveniently located near a Tube station, nor does its position offer an enchanting view from the hundred-odd bedrooms, the hotel staff is extraordinarily capable and confident in handling the needs of its clients. Taste and dress are impeccable, and the staff is always courteous.

    Directions: north of Green Park, just east of Hyde Park

More about The Washington Mayfair Hotel

Really enjoyed our stay at the Washijngton Mayfair

by TripAdvisor Member SUEB1

We stayed at the Washington Mayfair in October 2004 on our second trip to London and found the Hotel to be very nicely up kept.

All the rooms were clean and attractively decorated and not too small by London standards.

The Breakfast Buffet was delicious and most plentiful. We also enjoyed sitting at the bar in the evening having drinks and a light supper .

The location of the Washington Mayfair Hotel is only a short distance away to most major attractions.

The hotel staff were extremely attentive, friendly and courteous. Especially the concierge who was right on the mark in recommending a show to see.

We enjoyed our Washington Mayfair visit very much, but found London on the whole to be very expensive even coming from NYC.

Would definitely recommend the Washington Mayfair.

Not perfect, but close enough

by TripAdvisor Member NKC

I stayed at the Washington Mayfair on three occasions, for a total of ten nights, while in London on business in the fall of 2004.

The strong points:

1. The prices are very reasonble for a quality hotel in the West End.

2. The hotel has one of the best locations in the West End: on a relatively quiet street, but only a 5 minute walk to the Green Park underground station and Piccadilly; 15 minute walk to any major location in the West End.

3. Extra bonus for business travellers: There is a Kinko's 24-hour business center less than 50 yards from the hotel.

4. Superb staff. This hotel has won certification as an Investor in People and it shows in the service. The staff appear to go out of their way to be helpful, not only to guests but to passersby.

5. My colleagues and I usually requested a morning check-in after arriving from an overnight international flight. Although the hotel did not guarantee an early check-in, they tried to make it a priority to get us into our rooms as soon as possible.

The problems:

Actually, most of the problems were more in the nature of minor irritations.

1. The rooms are clean, but small, which is typical of older London hotels. They are adequate for holiday travelers who will use the room primarily for sleeping. However, a business traveller who, like me, frequently works in the room might find the rooms cramped and uncomfortable to use.

2. Restaurant prices are very high compared to similar London hotels. However, the quality of the food and the service is equally hight, and will help you quickly get over any price shock. The staff can also recommend dozens of more moderately priced, excellent restaurants within a 5 to 10 minute walk.

3. There was no high-speed internet service in the hotel when I stayed there.

4. The hotel was also undergoing renovations, which occasionally resulted in one of the elevators being out of commission.

Would stay here again, recommend it

by A TripAdvisor Member

We stayed 9 nights at the Washington Mayfair in June, based on a friend's recommendation. The location was great, and we got a decent rate on the hotel's website - 110GBP per nite, reasonable for the neighborhood and quality of the hotel.
Our first room was ok except for bizarre electrical problems - when one light switch was pressed, other lights in the room would also randomly go on (or off). Meaning when one would get up during the night to use the bathroom, best do it in the dark or risk waking the other! Also, the room safe jammed and wouldn't open (fortunately we tested it before putting anything inside). We called downstairs about the safe right away, yet when we returned from dinner it hadn't been fixed (this was a Sunday, not sure what maintenance staff is available). After a couple more calls to check on the status we gave up and went to bed. The next morning, we reminded the front desk about the safe and also advised them of the lighting problem. When we returned that evening, neither had been fixed. Didn't press the point that evening as it was late.
Day 3, I was more insistent and the front desk assured us things would be fixed or we could move. We came back late afternoon and found the safe repaired, lights not. They immediately offered another room, which I think was actually an upgrade (larger), very comfortable and in good working order. We enjoyed the rest of our stay without incident.
Overall I would say the staff is courteous and helpful, although clearly the communication between Maintenance and the front desk needs improvement. I was a little concerned from some of the comments I read before our trip that it might be really dingy and depressingly run-down, but found it very clean and pleasant. Yes, it's showing a bit of wear and tear, but things like a missing shade on the wall sconce just didn't bother me - we don't spend that much time in the room anyway, and it was more important to be in a very convenient central location, nice neighborhood, spacious room, good strong shower, nice heated towel rack (great for drying things overnight!), lots of counter space in the bathroom, etc.
I would definitely consider staying here again and recommend it to others.

Mayfair... In address only!

by TripAdvisor Member SimonLancaster

Someone take away 3 of this gaffs stars.. its might be Mayfair but it sure doesn't feel like it inside. Its Pure 1985.. nasty bedroom furniture the corridors stink of cigar/cigarette smoke ( and I'm a smoker!!). Breakfast is OK but whats the gratuity all about for a self service buffet?. There is so much hotel choice in London ... stay away from this place that trades on its Location and then it might close down , and then re-open with some new ideas and furnishings to match the room rates.

Great location hotel

by TripAdvisor Member HBrooks_8

We have just come back from a weekend at this hotel. We thought it was lovely, our room was small but it had very nice decor and furnishing; it was very cosy. The hotel is also excellently placed, there is an underground station very close and a wonderful bar/restaurant called Henrys which does great food.

High price / low quality

by A TripAdvisor Member

This was one of the poorest 4* hotels I have stayed in. The room was depressing and I tried to spend as little time in it as I could. The carpet was cheap, stained worn nylon, the furniture was "walnut effect" formica throughout and on the dressing table it was cracked and blistered. The sink in the bathroom was cracked right across the basin and the grouting between the tiles was dirty. The wallpaper was grubby and shabby.
These rooms desperately need to be refurbished and in no way justify their 4* rating.
On the postive side - the hotel is well situated and convenient for attractions such as Buckingham Palace and Regent Street shopping

Satisfactory Stay - price is key!

by TripAdvisor Member barry_432

Stayed January 2005 - was upgraded on arrival free to a suite which was nice. The hotel is a little worn at the edges but staff were friendly and the restaurant Madisons very good. Good location and reasonable price if you get a discounted rate through the web (up to 60%) - otherwise too pricey. Don't go for the breakfast unless its included in the tarrif as there are good breakfast bars offering excellent fare within a 10 min walk at a third of the cost.

Nice surprise

by A TripAdvisor Member

After reading some of the reviews was slightly concerned that the rooms might be tired and dated, but ours was standard and was really nice. Staff ok and efficient, and location of hotel is excellent. Breakfast good. REcommended so long as you can get a late deal as we did. (Booked online)

Forum Posts

Best bang for the buck

by GregBoca

HI everbody!,
First time poster here with a question. I will be taking my mother to London Dec. 3rd thru 11th and was wondering what everyone thought would be the best value for the dollar spent in regards to a luxury hotel. If i'm going to spend, say $325 per night on average for a room (twin beds) where do you think would give us the best in terms of old english oppulance and atmosphere? We like it relitively quite, located in Mayfair,Hyde Park areas, and don't need lots of amenities. Would be nice if breakfast is included and must have comfy beds.

Thanks in advance!

Re: Best bang for the buck

by Seabiscuit

Chelsea Village Hotel - Next to theatres, the tube is minutes away, local things to see are a snap, and it's in your price range. I loved it, and would recommend it in a second. Do a Google search on Chelsea Village London, you'll find it.

Re: Best bang for the buck

by zuriga

I would go with one of the lovely, small hotels in South Kensington or near Gloucester Rd. Even for your price, I'm not sure you'll get a huge, opulent room in a posh hotel. There's one called The Galley and the Millenium is also very nice. A Google search should bring these up among others. To be honest, for that price you can rent an apartment (La Scala etc.) and also have a kitchen and a larger bedroom.

Re: Best bang for the buck

by Fijura

Personally, I would recommend The Washington Mayfair Hotel, right in the heart of Mayfair, and less than 5 minutes walk from the tube but there are many wonderful hotels in the area, like the Chesterfield, Hilton, Dorchester. For $325.00 you should be fine getting a room for both the Washington & the Chesterfield which are both 4 star hotels.


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 The Washington Mayfair Hotel

We've found that other people looking for this hotel also know it by these names:

Washington Mayfair London
Hotel Washington Mayfair

Address: 5 Curzon Street, Mayfair, London, W1J 5HE, United Kingdom