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Excellent Staff, Beautiful Rooms, Great Location
I travel a lot for business, so I have become quite a picky customer when it comes to hotels and the services they provide. I must say that I found our stay at the Waldorf London to meet and exceed all of my expectations for a nice hotel. First off, the staff seems to have gotten a hold of how to conduct themselves at the level of a Waldorf property. They were friendly and extremely helpful.
I know some people find the very modern rooms to not be in their taste, but that is simply what it is - a question of taste. I feel that while the decor had many modernist touches (halogen chandelier over the bed, mohair blankets, plasma tv & "floating" sinks in the bathroom), it still retained a feeling of refinement. I have no idea why people complain about the deeply frosted glass door that closes off the toilet from the rest of the bathroom. It does not let anybody see through and any shocking noises that might be created are muffled.
Finally, the location is superb. You can walk to Covent Garden and take the tube to there or take a longer stroll up to SoHo. Also you are only 5 min walks from the British Museum & Trafalgar Square.
Finally, I would not suggest this hotel for families with small children. The rooms are simply not designed for little ones in mind (lots of sharp corners and slick floors). Also, the atmosphere in the rather stiff upper-lip dining room doesn't lend itself to screaming children.
