Set in Beaulieu, Hampshire, the Montagu Arms Hotel has been my home away from home for many years. Its Old English stately charm complete with large fireplaces and afternoon tea service is soul food. The hotel has many well appointed large rooms, most with an excellent view of the gardens or the Montagu Estate Manor across the estuary. All the rooms are designed differently, not one of the many will be a like. My favorite room is #6, the Cherry Room, exception view of the gardens and the rooftops. Beds are the coziest you find anywhere. This place is meant to be savoured like a good '95 St. Emilion or a Belgian Chocolate.
After looking for many years for a good English Inn that didn't have slippery poly bedspread and flourescent overhead lights, this place is an oasis. Beautiful English gardens, historical area, architectural treasure of a hotel, starting oint for many walks in the New Forest.
Bed / Breakfast / Dinner package is a good deal.
A great wedding, unfortunately no thanks to this hotel
After searching the new forest for wedding venues we settled on the Montagu arms in Beaulieu. A charming little hotel where we felt that we would recieve more personal attention than a large 'chain hotel'. On viewing the hotel for the first time, we were shown round by the friendly receptionist who said that 100 guests to the sit down meal would be no problem and by the sounds of it, whatever we wanted would be no trouble.
After recieving our deposit things changed. The wedding coordinator was rude and unhelpful and virtually every request was met with a negative answer. We were even told that 100 guests would not be able to be seated or, if they were, over 1/3rd would not be able to see the top table.
In addition, we later found that every single guest staying the night would have to stay for 2 nights at a cost of approx £380.00 (expensive to attend a wedding). Which considering we were booking the entire hotel in the depths of winter (and low season) was at best greedy.
On several occasions we had to speak to the manager for reasons including:
The hotel trying to charge us for serving our own cake to our guests.
After telling us that the Bride and Grooms room was complimentary, trying to charge us for it.
Refusing to allow our parents to attend the tasting session.
The actual day went brilliantly and we all had a really good time, it was just a very stressful build up caused mainly by the hotel and their unhelpful wedding coordinator.
I recently stayed at this hotel for a valentines weekend with my boyfriend, i must credit this hotel for its beautiful surrondings and the excellent staff.
After we had been out for dinner, we returned back to the hotel to find our room had been set for the evening and we had little cards telling us the weather for tomorrow and we found this made us feel very settled and welcomed.
The staff are very friendly and accommodate to any needs you may have.
I would rate this hotel 10 out 10 and we throughly enjoy our stay and would recommed this hotel to anyone looking to stay in the new forest.
Needs a few tweaks
We stayed three nights in the hotel and found it an excellent venue with pleasant and attentive staff. We stayed in a suite which was good and very clean with modernised bathrooms ( we had two !).We had one issue however and that was with the food in the dinning room. The meal is not cheap at £50 per head with coffee. On the first night each course was so bland we had to complain. On the second night we chose different items and it was much better but not outstanding. On the third night we were presented with the exact same menu as the first two nights and with only 4/5 choices we decided to eat in Montys their brasserie which was good for the money.I have no idea if they ever change the menu but surely at these prices it is not asking too much.
Finally on checking out we were well overcharged having been charged the wrong tariff - we did have email confirmation with us of the agreed tariff luckily. We also handed in vouchers at the beginning of our stay but these were not deducted either.
In summary a lovely hotel but if they want to aspire to being first class they do need to overhaul their approach to the quality and variety of food in the evenings in the restaurant as it spoils the overall experience.
Fabulous little Hotel!
I stayed here with my wife for 2 nights over the weekend and have to say what a fantastic experience we had. The hotel itself is charming with so much charactor and our bedroom was top notch with views over thier stunning gardens! We were very lucky with the weather and made good use of the Al fresco seating area. The staff throughout the hotel were very friendly and polite making us feel welcome and to top it off were the meals we had in the Restaurant which were excellent. In the morning we even had complimentary Tea brought to our room before breakfast!
I am so glad we chose to stay here and we will definatly return soon!
Traditional British Hospitality
A last minute booking as my husband and I needed a chance to relax after a hectic family time. All the staff were welcoming, friendly and available at any time. Food - breakfast and dinner were excellent - we didn't feel the need to eat anywhere else! The hotel was warm, comfortable and yet very stylish especially the dining room. Set in the New Forest there are plenty of walks and interesting places to see, but we were equally glad to return and relax by the open fire with a delicious cream tea!
A wing of the Montagu Arms Hotel
The James Bond collection in Beaulieu
Peter Ustinov's Mercedes
Chitty Chitty Bang Bang in Beaulieu museum