first rate hotel
by TripAdvisor Member cricklewood
Having stayed the excellent abode exeter it was ttime o try out the newly renovaed abode canterbury.
Stayed at the hotel in the swan song days when it was the County - what a difference.
Finding the carpark s always chalenge - just accept you will get lost at some point.
Accomodation excellent - bedroom very comfortable.
Uness yu really want a view ask for a room on the side a couple of floors up - if you get one over the high street you will regret it.
Unless on expnses at at the abode pub nex door - excellnt food rom the sae kitchn as the prcey fie dining room.
Round the night off in the champagne bar with a glass of somethng nice
We will certainly be back.
Centrally located hotel
by TripAdvisor Member montydogStAlbans
We stayed at the Abode Canterbury at the end of July, the hotel is very well located and would agree that the car park is limited in space. We had a few problems with regards to the room allocation, we did request from the Company we booked through that we would like a quite room. This was our weekend getaway before our 2nd child was due and was really looking forward to it. On the first night we were given a room on the first floor above a function room which a wedding party/disco taking place. We did complain to the Manager and they moved us to the third floor next to the lift???? We were told this was a quite room!!!!!! This obviously was extremely noisy, from 11pm to 4am we were kept awake with the noise of the lift doors and people who were staying at the hotel from the wedding party. So once again, we requested to move the following night and were given a bigger room with some peace at last!!!!
The food in the restaurant was fantastic and definately worth it for a special celebration, the raspberry ripple souffle was incredible. Breakfast on the other hand was quite poor given the amount of money they were charging and service was extremely slow.
All in all, our stay was okay, but be prepared to make a complaint regarding room allocation
Fantastic location and great staff!
by TripAdvisor Member puddles10
My husband and i stayed at the Abode Hotel in Canterbury for a weekend in March. We had read some unfavourable reviews but decided to take a chance as the location was ideal and we'd heard so much about Michael Caines the celebrity chef. We managed to get a space in the car park which is very limited and after check in, the concierge was extremley helpful providing maps and info on Canterbury before we even had a chance to ask for it. I think it's the little things that are most noticable, i.e assistance without asking for it, and being greeted with a smile by the staff at every opportunity. As it was a special occasion, the manager had left a card and small box of chocolates on the bed which i thought was lovely. It goes without saying, the food was divine, rooms spotless and chic. Even complimentary broadband throughout the hotel which my husband was very pleased about. All in all, a nice weekend away and an impressive hotel in a beautiful city. We'll definatly stay at an Abode hotel again in the future.
Totally Non-plussed
by TripAdvisor Member RamblingReviewer
The hotel didn't really do it for me, whilst the room was clean and the bed was extremely comfortable it and the hotel generally had little atmosphere. Whilst the hotel was not cheap, the clientelle were not exactly, um, well-to-do. The hotel champagne bar, restaurant and tavern pub/restaurant seemed to appeal to locals and the language was shall we say colourful at times. The champagne bar was the best bit, if you can get into it. As for the restaurant, the tables were cramped together, absolutely not the place for a romantic dinner. I was frozen all night long from the draught by the window. I was not happy with my food though my husband did love it. Unfortunately though last night he was up being violently ill and there is only one conclusion that I can draw as I feel perfectly OK.......(unusually this was the only time over the whole weekend that we ate different dishes).
If you are looking for a weekend away, go somewhere else.
Poor Quality Service
by TripAdvisor Member whitbyuk57
Booked to stay in this hotel due to its central location as my parents are disabled. When we arrived my parents were offered a room on the second floor which to gain access to you had to negotitate 2 steps (my father is in a wheel chair) and if you did manage to get into the room there were no disabled facillities and wheel chairs did not fit through the doors. We then asked for a different room. The next one that was offered had a bathroom that you can access with a wheel chair but no bars etc to assist a wheel chair bound person, so this one was not acceptable either. We eventually got a room specially designed for a disabled person which had been given to somebody that did not want any of the facilties. When we asked why we had not been given this room in the first place we were told by reception the rooms are allocated on a first come first served basis!!!!!!!!!!!!!!!!!. The people in the disabled room where quite happy to swap as all they had asked for was a double room. So if you have asked for any special room make sure you get to the hotel early. - I can imagine people in wheel chairs racing each other down the street to see who is going to get the correct room.
If you use the restaurant for breakfast give your self plenty of time - minimum wait while we were there for tea/coffe was 30 mins - also make sure you make it very clear what you actually want for breakfast - my mother asked for 2 pieces of bacon and 2 poached eggs one morning (not a difficult order) first we recieved a full english breakfast (this was returned) then received black pudding and scrabbled egg (this was returned ) then sausage and tomoatoes (this was again returned) and eventually 1 rasher of bacon and 1 poach egg turned up - we gave up at this point and just accepted it. If you in a hurry chose the continental breakfast.
Will not be staying in this hotel ever again and would warn anybody else to avoid it if possible
A truly amazing place
by TripAdvisor Member MichaelPICKERING
Recently had a weekend in canterbury and stayed at this wonderful place.
On arrival we were greeted by brilliant reception staff who were very helpful and courteous. We then arrived at our room to find a giant bed which was truly amazing and the most comfortable thing i have slept in (since the womb).
An the bathroom (woo woo wa wa) incredible with a huge roll top bath and fabulous walk in shower.
Also lovely little touches such as a free tuck basket with local made crisps, chocolates and apple juice.
The restaurant was also brilliant and the food out of this world!
Photos
Churchyard and graves
the burial area inside the quad
info about St Mary Magdalen
Tomb of the Black Prince
