Polonez Hotel

10 Montague Street, South Shore, Blackpool, FY4 1AT, United Kingdom

1 Review

Polonez Hotel
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Satisfaction Average
Very Good


Value Score No Data

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Good For Couples
  • Families80
  • Couples100
  • Solo100
  • Business0
  • Fraudulent use of my credit card Avoid !


    This B&B was actually nice, clean and of reasonable standard however it was what they did with my bank card which is the reason for this review. They alleged that someone in my party broke something during our stay and without my permission they used my card details which they had on file to take £85 out of my bank account. I have seen no proof of damage for this item either. To add insult to injury they did this at a time when I had no money in my account which tool me overdrawn which caused me further bank charges.
    They informed me this was completely legal however the fraud department at my bank tells me otherwise. My advice, avoid and if you must stay there be very careful with your personal details and do not pay by card.
    I dont beleive anything was broken and I dont believe that they thought I would do anything about it, I think they thought they would get away with it. Shocking misuse of details, theres enough risks we face with bank card fraud without having to worry about it when we take a relaxing break.

    Unique Quality: Whats unique about this place is how they access your bank account 3 months after you have stayed there, needlessly to say without your permission.

    Directions: Suprisingly enough they are next to a police station but this doesnt seem to worry them about fraudulently misusing your bank details and extracting money from your account without your prior knowledge or permission ?


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