More about Best Western Cedar Court Hotel
Liked this hotel
I stayed with my Mum in this hotel last month. Having read some of the reviews on this site, I was concerned about staying in this hotel. I did not find any problems with the room, food or staff. The room was clean and looked as if it had recently been refurbished. Food was good and plentiful, staff were helpful.
For the price paid and a three star our expectations were met.
fab views of the Stray
We have just returned from a 2 night stay at this hotel and we had a really pleasant stay.Earlier reviews made me a bit wary but on arrival my first thought was what a lovely setting-right opposite The Stray,a vast stretch of beautiful parkland circling Harrogate. Our room was on the 2ndfloor at the front with a huge sash window looking onto the Stray and the hotel gardens with fountain in the foreground. Rooms are adequate and very clean,if a little corporate but are good value. We only ate breakfast in the hotel and it was very good,a big selection of fruits and pastries as well as a generous hot buffet. Staff were efficient and friendly and there was plenty of free car parking-one of the advantages of staying outside the town centre. That said,it took us barely 5 minutes to walk into town and there are plenty of nice places to eat in town as well as fab shops and a cinema. All in all,a lovely break at a good hotel.
Rooms are clean and tidy as is the rest of the hotel, The food is ok not worth the £12 for a burger price tag.
There is no Sky tv and all the normal channels have a problem and at times you cant even get BBC1.
One day last week the Milk was off @ breakfast time.
The staff are ok but i think they are charged to smile, the swisscom wifi is very expensive.
theres plenty of free parking as the hotel isnt full
Would suit older guests
This is my forth time at the cedar court for business. The hotel is just outside the town, you need to navigate via the back streets in order to get to the town in a reasonable time.
Staff are efficient. The hotel looks out over a large park and is very pleasant on a good day. The gym is small. Breakfasts are good as is the restaurant. Seems to be used a lot by coaches of elderly guests.
Not worth the price tag, but then I wasn't paying?!?
The Cedar Court Harrogate is part of the Best Western chain of hotels and on this occasion I actually stayed for free as I had built up enough points from staying in one of their other hotels.
The hotel is very nice from the outside in a decent location just outside Harrogate centre overlooking a park. I imagine it is fairly easy to find although we actually stumbled across it by accident as we got lost (no map + no clue will do that I guess). The hotel has plenty of free (fairly secure) parking and has an entrance from both carparks (front & rear)
Check in was quick (although it was a Saturday aft so no surprise there) and the public areas of the hotel are nice.
Unfortunately as I had booked very late I only got a twin room but it had A/C, TV, tea/coffee, and all the usual stuff. The room itself was very spacious with room to pull out the little table for dinner if you were so inclined. The bathroom was fairly small, especially in comparison to the size of the room but it was adequate and clean. They were none of the usual BW toiletries but to be fair they're usually no good anyway. There is Dove handsoap in a dispenser though.
As the rugby was on we decided to stay in and ordered room service which arrived very quickly and was actually nice, non-rubbery food! For a steak sandwich, pastrami and blue cheese sandwich, wedges, soup and a drink it was £29 which i thought was ok (just!). The waiter did forget my drink but it was actually them that pointed it out and they returned with it very quickly.
The beds at the hotel were very soft, in fact way to soft for my liking and I had trouble sleeping. This was exacerbated by the complete morons in the room next door, who came back to their room at around 1am and proceeded to ring everyone in their phonebook. The walls were so thin I could here every word and I don't think they were being particularly loud. Also on the noise front was the fact that the room was suituated over the rear entrance to the hotel which I think is where they empty the bins so was also woken by bin lid crashing and bin compound gate!!!
Breakfast next morning was the usual BW fare, full english from a buffet and also continental (meats, cheese, croissants etc).
Check out was fast and without any dramas.
Overall a fairly pleasant stay, helped by the fact it was free. The standard hotel room rate is apparently £130 or thereabouts and I have to say if I had paid anymore than about £70 i would have been a bit peeved but I don't imagine there's much other choice in the area.
If you're thinking of staying at this or any other BW hotel then I would recommend signing up for a free Gold Crown Club card as even if you have no intention of using the points they will give you a free upgrade if one is available.
A well deserved 3 star Rating.
The Cedar Court Harrogate (part of the Best Western group)
The hotel is in a decent location a short walk from Harrogate town centre overlooking a park.
The hotel has the appearance of a more grand style of large georgian townhouse with plenty of free (fairly secure) car parking and has an entrance from both carparks (front & rear)
The reception area , Lounge Bar, Restaurant and the other public areas all have a similar rich wood panelled appearance and NOT worn and dowdy like some other types of older hotels.
Check in was quick (it was however on a Friday afternoon and a bit quiet) and the reception staff were very pleasant and helpfull
We had booked DBB in a double executive room which contained complimentary fresh fruit basket, 1 litre bottle of mineral water and two bath robes, and the usual Hairdryer A/C, TV, tea/coffee, trouserpress and internet connection.
The room itself was spacious clean and tidy and the bed was very soft and comfortable. The bathroom was compact in size (but was adequate and clean) and was fitted out with the usual bath, with overhead shower w/c and good size handsink.
There were not an abundance of the usual toiletries but there was Body shampoo, Hair Shampoo and handsoap in a dispenser.
In the evening we dined in the the Brasserie restaurant (the main dining room used for both evening and breakfast dining). The restaurant is located close to the entrance at the front of the hotel however it was comfortable and warm and and more like a proper restaurant than just a buffet style cafe.
The restaurant menue had a varied choice and appeared reasonably priced. The food (all 3 courses) was particularly well presented, very tasty and and very nice. The restaurant staff were very courtious and pleasant.
The lounge area in the Bar was comfortable and warm with a wall mounted plasma tv and also low key piped music playing. The bar prices were reasonable, much on par with most other hotels, and again the staff were courteous and pleasant.
Breakfast next morning was in the same Brasserie restaurant and was the usual, breakfast cereals, fruits etc and full english fare from a buffet of well presented and cooked food.
Again the food was very tasty (not dried out or overcooked)
The DBB Exectutive hotel room rate (for 2) was £149 which I feel was good value considering the standard of food served in the restaurant
Overall an enjoyable stay, and I would have no hesitation in staying in this hotel again.
Our first experience with Cedar Court in Harrogate will be our last.
I booked six rooms for guests, including my own Chief Executive and speakers for other organisations, who were taking part in a nearby conference. I asked for all charges for each room to be included in the main account, and requested a table for eight in the restaurant.
On arrival, every guest was told they would have to pay for extras, and the restaurant had not been given our reservation. They eventually set up a table for us, but the service was very poor. This whole episode was very embarrasing for us. We will not be using Cedar Court again, and would not recommend it to anyone.
Not the Best
We stayed at the Cedar Court for two nights after getting what we thought would be a decent hotel at a lot less than the usual full asking price pp/pn.
First impressions were good. It is a grand building from the outside with a large and free car park, the entrance area and bar etc were all clean and tidy. Check in was swift and efficient.
Upon reaching our room I was suitably impressed as it seemed to have been recently renovated and was large, fresh and clean looking with a black marble effect bathroom. There was an OK view to the front of the hotel and no noise from any traffic.
Unlike some other reviews I've read i found the walk in to town no problem. Done correctly it is a straight road in and took us 10 minutes walking. Maps were available upon request at reception.
Where the hotel lets itself down is on room service and quality of food. We looked at the menu for the Brasserie and were not impressed - choosing instead to go in town for a Pizza (yes that's how unappetizing it was). We ordered room service later that night and were given a bottle of wine that had already been opened and with some already out of it, 2 rounds of the most pathetic sandwiches I've ever seen served on one plate with a measly portion of salad and hand cooked chips between two(the side orders were obviously for one person and even then not enough)
On our final morning we, as we always do when away, ordered breakfast in our room and duly placed our order card outside at 11 pm. The next morning I went out to the car and noted that it had not been collected and neither had any others on our floor. The front desk got it sorted quickly but we ended up eating a lot later than planned.
In a nutshell - as a place to put your head down, cant complain - service and food needs some attention. You could do a lot worse than this in Harrogate.
Great location good sized rooms but possibly the least friendly and courteous staff I've ever come across. Not rude just miserable really spoils what could be a great hotel