Stayed last night for one night, when we arrived the room wasn't ready, the lady on reception was rude, they allocated us a guest room to change in. We had requested the room to be ready between 12-1 as we were going to Ripon races. When we returned they were sharp regarding a key to the guest room which had all our belongings. The room which we stayed for the night was comfortable and clean the only thing was the sink in the bathroom was blocked. The breakfast room was fine and the staff very nice and cheerful. All in all we only stayed one night but I would think twice before returning, the hotel is overall tired and in need of some tlc