Cavendish Hotel

53 Esplanade Road, Scarborough, YO11 2AT, United Kingdom
#10 of 119 hotels in Scarborough
Terrible (1.0 out of 5.0) 2 reviews
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CHARGED FOR STAINING BED LINEN

Terrible (1.0 of 5.0 stars)
by written on August 5, 2014

I stayed here earlier this year with my teenage daughter. Hotel is small and rather dark with old type furniture, seemed clean enough though. Breakfast was good and plenty to choose from. Days after we left an email arrived from the owner advising that we had stained the bed linen, the sheets were being sent to a professional cleaners and if staining did not come out they would have to charge us for replacements.. any staining was of a minor nature and from a wash off make up product that my daughter uses. The stains did come out, but we were charged £1.00 per sheet for destaining !!

I had accidently left my daughters ipad behind, they advised me postage costs to return but ignored my request of bank details to pay, a couple of days later after mailing them again they advised me that once I had paid the destaining costs and postage they would return the ipad. On 2 occasions I asked for a picture of staining - my requests were ignored.

I would NOT recommend a stay here.

dump

Terrible (1.0 of 5.0 stars)
by written on September 16, 2011

Cluttered with cheap ornaments, dark and stuffy. No card facilities so had to pay two nights up front, otherwise would of left after one night. Gave us a room up three flights of stairs, so had to make two trips to carry luggage. Room small and crowded with cheap tatty mdf furniture. Only good point was the breakfast but was told off on the second morning for not eating our tomatoes. He really labored the point about not wanting to waste a tomato if we weren't going to eat it! Also reminded us twice that check out was at ten, as he was busy and had lots to do! Made to feel very unwelcome and all for eighty pounds a night!

Unique Quality: Basil faultyesqe

Directions: Residential

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Nearby Cavendish Hotel

Amenities at Cavendish Hotel

  • Continental Breakfast
  • Bar / Lounge

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