More about Wrea Head Country House Hotel
Lovely experience
by TripAdvisor Member shortacres
Myself, My husband and two friends have just returned from a weekend at the Wrea Head Hotel in Scarborough. We had a lovely time, the staff are very friendly and eager to please, the food was lovely, although I would have preferred to have one or two more choices for the main course at dinner. We stayed in Room 20 which was a lovely comfortable double room. The hotel has lots of nice rooms to have a drink in at night, lovely log fires and we found all the guests as well as the staff very friendly.This was our first visit there but many of the guests had been going there for years. Ann the manager is lovely and makes you really welcome, we will definately go back.
lovely break, excellent value for money
by TripAdvisor Member topsyRiponN_Yorks
We booked an overnight stay at the amazing rate of £69.00 room rate including breakfast and dinner this included a free upgrade to a superior room. The hotel is located in a beatiful setting, we recieved a warm welcome and all the staff were friendly and very helpful. The hotel has the feel of an old country house, stained glass windows, oak panneling, sweeping grand staircase. two large reception rooms with roaring real fires and wonderful comfy furniture. Our room (room 16) was spacious , clean and attractive with wonderful views to the front of the hotel and a window seat overloking the side of the hotel. Admittedly the furniture was old, but in keeping with the style of the hotel. We enjoyed drinks in the bar and a wonderful evening meal in a beautiful dining room. The cooked breakfast was fine but choice on the continental breakfast was rather limited. Before leaving we enjoyed a relaxed read of the morning papers by the fire followed by a walk around the gardens. We look forward to another visit soon.
Relax it's good for you
by TripAdvisor Member modotmac0
Needed a break after spending fifteen months up and down and in and out of hospital,my daughter chose this hotel off the net what a bargain two nights bed breakfast and evening meal with a free upgrade. The room was very clean with a king size bed and tea making facilities. The the rest of the rooms were very comfy and old worldy with real log fires in most.All the staff were very friendly and made us feel at home from the start,The food wow? out of this world if you like real food this is the place to eat the best i have tasted ever ,well done chef.Overall a great relaxing weekend and all for 180 pounds for two ,highly recomended
Great food. Bedrooms in desperate need of re-furb
by TripAdvisor Member byerleysam
The approach and outer appearance of the hotel is fantastic. The lady on the front desk showed us to room 2 but left before we had a proper look round it. On close inspection the wallpaper was coming away from the walls, the chair upholstery was threadbare, the curtain lining was ripped, no shower holder and a broken tile on the bathroom floor. We took a quick recce around the rest of the 1st floor and found the public areas to be much better presented than what we had found in room 2. So we complained and requested a room change which was sorted out quickly by the manageress. Room 5 was lovely and is a credit to the hotel, we never did find a remote for the TV though. We ate dinner and breakfast at the hotel which were superb, we were on a £69 dinner, bed and breakfast deal which was a very good deal as the food is overpriced. One of the ladies on the front desk had a terrible attitude problem and could have spoiled the experience for us if we had taken any notice of her. Overall our experience was good but I can see that people could be very disappointed if they are placed in a 'tired' looking room and had more than the bare minimum of contact with the reception staff (restaurant staff were amazing - polite and attentive), as we left one lady on reception told us to leave a review on trip advisor - but only if it was positive! I would only recommend this hotel if you can request to be in one of the recently redecorated rooms.
A Warm Welcome
by TripAdvisor Member SpireiteChesterfield
We stayed for 2 days on a DBB basis, the rate we paid for the accommodation was excellent. The open log fires were very welcoming and the overall ambience of the building was excellent. Do not go to this hotel if you are expecting boutique style rooms as all the rooms have there very own olde world character.
Our experience with all of the staff at the hotel was excellent and they were always eager to please, the customer service was first class.
The food was beautifully presented and always very hot with a varied menu.
We would definitely stay here again.
A work in progress
by TripAdvisor Member moody1
My wife and I took advantage of a £69 DBB offer which seemed reasonable given that it is Scarborough in early March.
The hotel is a typical late Victorian country pile set in very nice grounds and as such is in need of a great deal of work, especially the wooden casement windows which in our room were draughty and in one corner went straight through to the open air and in the bad weather rain was driven into the room.
We were given what would appear to be the short straw - room 2 which others on here have complained about. The yellow wallpaper with red roses, matching padded headboard and curtains are indeed an eyesore. The furnishings are tired to the point of exhaustion.
The bathroom door will not close and as there is no extractor fan they have left the ceiling trapdoor half open allowing it to be flooded by cold air from the loft.
The list price on the menu is a joke at £25 per head with supplements (£10 extra for fillet steak!). Contrary to other opinions I do not consider the food good. It had all the hallmarks of frozen, my wife's pork dish came with a rock hard Aunt Bessy yorkshire pudding and just thawed green vegetables which for some reason included sweetcorn whilst my tuna was dry as cardboard. Nothing fresh or seasonal and the menu is so long it cannot be freshly bought in. The chef goes to great lengths to mask the origins of the food by fancy layouts and squirting lines of balsamic reduction etc everywhere.
Braeakfast is reasonable with extremely hot plates and excellent poached eggs although the self service toast is tedious when it is busy but avoid the cheapo sausage made from pork slurry.
On the positive side the heating struggles valiantly to keep the place lovely and warm, much of the downstairs area has been nicely refurbished and the staff are pleasant, helpful and well trained.
Loved the chocs
by TripAdvisor Member landslideYorkshire
We stayed and enjoyed everything.The service as always was excellent. The staff cant do enough for you. It is a very special place to us and we dont look for faults. We love the location and it is a superb hotel.We will be back later this year. Please can you save us some of those delicious homemade chocs.
Lovely hotel and surroundings
by TripAdvisor Member YorkshireFlorence
The location was excellent and the food was superb - great value for money! The staff in the bar and restaurant were very friendly and accommodating. The only niggle we had was that the hotel receptionist was a little grumpy on arrival but was still helpful all the same. I definitely will stay here again.
Genuine Country House Hotel
by TripAdvisor Member mototravelor
Stayed here for one night and had a great experience, rooms good size, well furnished, clean. Hotel has atmosphere and nice grounds. Staff were excellent, would single out bar man and manageress. Sevice in restaurant good, no long waits, food was very good, intimate atmosphere. Only thing you could say was that the prices are at the top end for overall package, would I go again, yes!
Great potential
by TripAdvisor Member gilders
First impressions of this hotel were very good. It's very nice to look at from the outside (gardens and building) and the entrance/reception area was very nice (another guest said their children thought it looked like Hogwarts and I could see why). In fact the whole of the ground floor was great as it kept in character with the period it was built, with the slight exception of the bar area which had all the original features (great) but was painted over in black and gold, with a modern (70's) looking black bar (not so great).
We were dealt with fairly promptly by a lady who was pleasant enough. She then led us up to our room. She didn't offer to help with our luggage which my wife had to carry due to my heart condition and bad back. Unfortunately it was up quite a few flights of stairs (I could not fault them for this as I had not informed them of my poor health). I was a little surprised that she opened the door, handed the keys to us, and disappeared without showing us around the room. This was until I saw the room (see photos). The decor was terrible and although I know it's always a matter of personal preference I don't know many people who are into pink, plastic chandeliers and garish pink, floral designs throughout the room. My feet hung over the end of the bed and the small bath (I'm average height 5ft 9in). The positives of the room was that it was a reasonable size for an old property and warm. The view was great unless you were near the window and looked immediately down (see photos).
It is hard to pick a rating for this hotel for a few reasons. Firstly the food bill alone should have been £80 and as the food was very good for dinner and average for breakfast I really should give this hotel top marks as I got a great deal of £69 for the 2 of us on a bank holiday weekend when a minimum 2 night stay is supposed to apply!, but most people reading these reviews probably won't be getting such great deals and therefor I rated it as though I was paying one of the "special rates" that appear on their own website as I'm guessing it's not often rooms are sold at full price.
One other point to mention is that if you find a deal, like I did, that includes a superior room upgrade don't expect to receive one if the hotel has booked these rooms by full paying guests by the time you arrive. The words "subject to availability" did appear on the special offer I received but it looked like it was referring to rooms in general, NOT specifically to free upgrades.
The only other rooms I saw were on their website and if I had have been staying in one of those I would have given it full marks. This hotel has SO much potential and all it would take is getting some decorators in.
Would I stay again? At the rate I paid I would happily stay in this location and even in my dreadful pink room 19.
If it was for a romantic get away (like was originally planned) I would only stay if they could guarantee me a superior room.
I don't think I'd pay full price unless I had to go that area and nowhere else had a good deal on as it probably is the nicest hotel in the area (Scarborough) just try and get a good room organised before you arrive as with only 21 rooms there's often not much chance of changing.
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