Only stayed at the Elmbank for one night, however, we found it very pleasant indeed. After reading some reviews we had mixed feelings, but on arrival were pleasantly surprised.
We booked over internet and saved £40.00 for a twin room, which in itself was a bonus!
The room was situated in a quite, little courtyard at the side of the main hotel. The rooms weren't huge but adequate, complete with TV, hairdryer, Tea and coffee facilities and were en-suite. It was very clean and comfortable.
Breakfast was very nice a choice of juices, tea and coffee, cereals, yogurts, danish pastries and if that wasn't enough self service full English including bacon, sausage, scrambled or fried eggs, tomatoes and beans, hash browns and fried bread.
All in all, even though our stay was short, it was a very pleasant stay at the Elmbank and we would definitely stay here again.
We were robbed
MY lovely husband and I arrived on a sat afternoon to be told, before we could see our room we had to pay, this was a sum of £90 we have never had to pay at any hotel until we left before . Then we were given the key to 209 we opened the door excitedly looking forward to a romantic room or at least bright. Well it was like the back of beyond. poky dark musty and a very tiny tv. We both said as we went in oh no, tears filled my eyes.
Then i got angry, I went to reception and asked for a better room even if i had to upgrade, we had booked this in may so they had plenty of notice. We had seen pics on the web of rooms and thought we were getting the bright room, we were wrong . The woman on the desk was surly and said this is a house that has been converted to a house you know you cant expect all the rooms to be the same size. I told her it was dark and small and we would not stay there even if we had to upgrade and pay more. At first she said there was no spare rooms, then suddenly after telling me no one had ever complained about room 209 before she said "she had two rooms over the other side of the road, i said ok and a porter was told to take me over and show me both rooms, i looked at both twice, i wanted to cry i said can we have our money back and we wont stay here. He said no you have to give us 24hrs notice. So how are we to know it would be so bad 24hrs before. obviously they knew as they made us pay in advance, of seeing the room when we arrived. We chose one of the rooms the smell in the corridor was mould and damp. the room was adequate but my bedroom at home knocked spots off it. there was one thin blanket and a sheet and a counterpaine bedspread. I was cold and had to search for another blanket in the wardrobe . To top it all the water and all heating pipes were in our room the noise was unbearable and as i am a light sleeper, i did not get any sleep and was most upset. the tv that was in the room was so small i could barley see it, it was on a tiny table that was past the bottom of the bed and if one of us moved our foot we could not see it. The bathroom was ok, but dangerous floor when wet i slipped on it, but managed not to fall. The shower was set up to splash the floor when you put it on which took some doing, but all in all bathroom was adequate, oh except for the toilet seat that moved side to side. We decided no breakfast and went in to york for eats to starbucks . York is a wonderful city, but elbank i give 1 star begrudgingly, the staff except one were unhelpful and surly. please enjoy your stay in wonderful york, but dont waste your hard earned cash at this hotel it certainly is not what it seems.
£50 and not a penny more!
We stumbled across the Elmbank somewhere on the net and got a special offer one night B & B for £50. For the price I would say the room was adequate, Ye Olde Wolrde (without the English Charm) springs to mind. As so many others have mentioned our room was also small and dark but as we were only staying the one night on route to Headingley for the cricket it was bearable. For anyone contemplating paying more than fity pounds for a room, think again. I pity you poor souls who parted with nearly £100 for the pleasure????
On the plus side for this hotel, it is in a good location and only a five to ten minute walk to the centre.
Not as nice as it looks
We stayed here on a short break to York in May. Having seen pictures of the Hotel on the Internet, I was disappointed with the reality. Our room (on the ground floor) was dark and somewhat dingy. The bathroom was a bit grubby and small garden at the front (which we looked out on) was choked with weeds. The bar was nice though with a very Art Deco feel. All in all, it's an OK(ish) base for a weekend break and is handy for the Town Centre (about 20 minutes walk) but it definitely didn't live up to expectations.
DO NOT BOOK THIS HOTEL
Please read these reviews carefully. They are all true, and I would not book into this hotel again. A letter of complaint is on its way to the Managing Director. You would be better staying in a premier lodge as they are much nicer and cleaner.
One good point is the breakfast but even that was not worth £75 a night !!!!!!!!!!!!!!!!!!!!!!!!
What a Disappointment
We had booked this hotel as a treat for our wedding anniversary and my friends birthday and it was the first time in a very long time that we had the chance to get away without our children. On arrival at the hotel, most of the staff were stood on then entrance steps to the hotel, one smoking and one with a pint glass in her hand and someone in a kitchen apron digging in the drains. We where allocated our rooms which we were told were in the court yard. The room was average size but the bed seemed small, the main light kept flashing and the TV remote did not work. There was mildew and damp on the ceiling of the bathroom and the showerhead was rotten the tiles on the wall needed cleaning too. The bar inthe hotel was small and the first night we stayed there was a wedding in one of the function rooms, as the bar was thick with smoke we opted to sit in the main lounge but the wedding seemed to be overflowing into here and children were running riot. Breakfast is a help yourself buffet and this was nice although the waiter needed to do something about his body odour. The hotel could be lovely if money was spent on updating it, it has some lovely features and just needs a little tlc and staff who smile.
Cheap and Cheerfull
Myself and my girlfriend stayed over for one night the rooms are quite basic, but they do suffice. The car park is very small and does get filled up quickly. The hotel was clean and the staff were plesent. The hotel close to the center and also close to the race course and we will stay there again.
Beautiful Built Hotel
This Beautiful looking Hotel is a 15-20 minute walk into the City Centre.
The public rooms are lovely very oldey worldy in design. Parking at this hotel is an absolute nightmare.
The rooms are dingy and there is a damp smell the old fashioned eiderdowns needs to be replaced and the decoration is very dreary indeed. If you are unlucky enough to be given a room in the annexe the rooms there are like a cheap old B&B and also smelly too.
Breakfast was included but awful, the quality of food was completely unhealthy and thrown together.
Wouldnt go there again.