Quality Hotel York

3 out of 5 stars3 Stars

53 Piccadilly, York, North Yorkshire, YO1 9PL, United Kingdom
Hotel 53
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84%

Satisfaction Very Good
Excellent
25%
206
Very Good
38%
312
Average
21%
171
Poor
10%
84
Terrible
3%
32

Value Score Poor Value

Costs 38% more than similarly rated 3 star hotels

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Good For Couples
  • Families63
  • Couples69
  • Solo66
  • Business67

More about Quality Hotel York

modern decor

by TripAdvisor Member antoin

We wanted to stay somewhere modern, close to the centre without the chintz and it was exactly what we got. It is difficult to find from the A19 because the one way system takes you past it but you cannot see it from the road, as it is behind the Travellodge.
Once we found it ,the service on reception was friendly and welcoming and the room was a reasonable size with a large walk in shower, which is just what you need after walking around York all day. Parking was extra but it is to be expected in York and it was a secure carpark across the road.

We will be stopping here again on our next vist to York or surrounding areas.

Very Impressed

by TripAdvisor Member 5543

A friend booked us on late rooms whilst we we stood outside as hadnt booked anywhere in advance and was finding it difficult to find anywhere to stay.

Got an excellent deal and rate. Very impressed with the hotel in all areas. Very friendly staff, fab modern room with windows that do actually open wide if you know how to use them. Good buffet breakfast and parking available too.

Would definatly reccomend. I know some Quality hotels are a bit dire but this hotel ticked all the boxes.

Nice hotel

by TripAdvisor Member lovemyhols1

Nice hotel, we did stay here about two and a half years ago and paid about £80 less for exactly the same thing. The hotel is modern and clean which are the main things but I do feel its a bit overpriced for what you get. Buffet breakfast was nice, and good service too - they bring toast and tea/coffee to your table for you. Would go back again but think they could reduce their rates a little bit. Good location by the way, 5mins to main centre oh and York is as beautiful as ever - perfect romantic weekend away!!

Disappointed...Will Not Stay Here Again

by TripAdvisor Member LetsEnjoyTraveling

In October 2006, my family and I stayed at the Quality Inn in York for 3 nights. I had found this hotel on the internet and thought since it was only opened in 2001, it would have modern plumbing ( a must for me ) and modern amenities. We were very disappointed. The room was so plain that there isn't a closet to hang your clothes. There was just a metal rod sticking out of the wall across from your bed. In the bathroom, it had no place to hand up your towel or bathrobe. Also, in the shower there wasn't an area to place shampoo, etc. Plus, we had barely warm water the entire stay. The room served it's purpose but it had no character and lacked what I consider normal necessities. I will say that the staff were very helpful and their bar prices were reasonable. We did not try their restaurant and instead went out locally. This does seem like this hotel caters to business travellers and the location was only a 5 - 10 minutes walk to most of the city. One plus, they did offer the use of 2 laptops in the hotel lobby area for up to an hour if you needed to access the internet. Overall, I would not recommend this hotel. Even though the photo of the room looks modern, it is very basic and lacking.

Great location

by TripAdvisor Member SimonGreen

The hotel is very modern with light and dark contrasting decor throughout. Reception staff slightly remote but restaurant staff friendly. Very large and soft bed, excellent power shower but no bath to soak ones bones after visiting the many attractions York has to offer. Only one armchair in room which had space for another, just ! Excellent breakfasts.

Dreadful - Do not stay here !!!

by TripAdvisor Member ONEOFTHELASTGOODMEN

Excellent location if not arriving by car. They say they don't advise Customers over phone that they have only a few parking spaces (unless they ask) and that when they are gone you have to pay to park on a council run car park down the road - (in the hotel reception area there are posters all around advising that car crime is on the increase !!) - we paid 23 pounds for a one nights stay as the car park charges increase if you stay overnight.

We went to the reception to complain about this and were spoken to as we have never been before anywhere! Rudeness just wasn't in it and eventually we asked for our booking to be cancelled (even though it was a busy weekend - all other hotels seemed full and we had 2 very small children with us) - we were then shouted at by a foreign lady who said she was in charge (although she let a member of staff speak over her and threaten us!) - remarkably we were then told to leave her hotel !! My wife was already pushing the pram through the very small revolving doors past the revception where the floors were being washed by an employee who had obviously not been on any health and safety course as the floor was soaking wet and there were no warning signs anywhere - luckily after driving around for 2 hours we found a wonderful place to stay and had a fantastic evening. - DO NOT visit this hotel unless you are used to rudeness and like being threatened by hotel staff!

nice stay.

by TripAdvisor Member AdeMiddlesbrough

Me and my wife stayed at the Quality Hotel for a one night break after spending the day around the lovely city of York.
The hotel is a modern and clean establishment about 10 minutes walk from the centre.The reception staff are polite and the restraunt staff also. The food is of a proper restraunt quality so expect to pay that little bit more.
The rooms are average size but the en-suite bathroom was very nice with a large shower cubicle.
The bar area is cosy and is made up of leather armchairs and sofas so quite a nice way to relax at the end of a long day.
A nice pub is just a stones throw away.Turn left when you come out of the hotel and head to the Masons Arms.The meals are sensational.We both had the beef sunday dinner.At £7.90 each you will be pleased.
To sum up the hotel, modern, clean and good location.

Perfect for Scandinavians

by TripAdvisor Member Zinniz

We stayed at the hotel for 5 nights. The check-in was friendly and efficient. The room was clean, the beds excellent and the bathroom nice. Being a Scandinavian you always appreciate a walk-in shower instead of a small hand shower in the bathtub. It was also nice that there was only one watertap combining hot and cold water in the wash basin and not separate hot and cold taps. A plus for the coffee and tea facilities and cookies. The restocking of the tray and also soap etc in the bathroom was efficiently done every day. We stayed on the 5th floor with a small view of the Minster. When the window was open we could clearly hear the ventilation unit outside, but when the window was closed we heard nothing. The breakfast was what you would expect from a combined continental/full english breakfast and we did not leave the restaurant hungry. The staff in the restaurant were efficient and friendly. Check out was also smoth and effiicent. All in all we can say that the hotel was good value for money and we experienced friendly staff. We have stayed in other hotels in the UK at both higher costs/night and higher rating which were not as good. The hotel is certainly above par and good value for money. We will definetely stay there again.

A lovely hotel in the City Centre

by A TripAdvisor Member

This hotel is situated in the city centre just a 5 minute walk to the shops. My room had a large queen size bed and sitting area. The bathroom was a walk in shower. Only minus point was that there was no hanging space or at least only 4 coat hangers on the wall so i can imagine for stays of over 2 nights i would find this a problem. There was no wardrobe at all.

Breakfast was very nice and the bar area was great and a nice place to sit after a long day.

The hotel has a car park which is £10 (i think) but is on a first come first served basis.

Highly recommended hotel that is very central and very clean and of a new decor.

excellent stay

by TripAdvisor Member beau2

This hotel is superb. My son was booked into the elmbank hotel york for 4 nights with his partner. we had booked into the quality hotel for 2 nights, monday and thursday, to drop off and pick up our son. when we arrived at the elmbank i was so dissappointed with the place i refused to allow my son to stay in such a dreadful place, cancelled his booking and drove to the quality hotel hoping that there would be a room for them to book and salvage a romantic getaway. the quality hotel were only to happy to assist us. i explained my problem and the receptionst was only too happy to help. my son and partner were checked into a beautiful, clean, damp free, smell free room within 10 minutes. the contrast in hotels is unbelievable. the only snag is the parking. first come first serve in a shared car park acroos the road at £5.00 or turn up the road to the left of the hotel to a council car park. all car parks in york are expensive so take plenty of change!. the hotel is based on a minimal design, all rooms are white with black, grey and beige contrasts. very clean, very simple VERY FRIENDLY. i can not recommend this hotel enough.

Photos

The Clock and the Little AdmiralThe Clock and the Little Admiral

An old chest used for documents of the AdventurersAn old chest used for documents of the Adventurers

St Williams CollegeSt Williams College

PavementPavement

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 Quality Hotel York

We've found that other people looking for this hotel also know it by these names:

Quality Inn York
53 Hotel York

Address: 53 Piccadilly, York, North Yorkshire, YO1 9PL, United Kingdom