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Avoid the Hilton, Nottingham
My wife and our son stayed at this hotel for 3 nights in early December and the whole experience was appalling. While using the hotel's £15 per night valet parking service our vehicle was vandalised when in the care of the hotel/valet company. The hotel /valet company deny all knowledge and liability and are extremely ignorant in their dealings with clients. In addition my wife had several thousand pounds worth of jewellery go 'missing' and there has been no expression of regret from the hotel, no explanation of follow up actions and all subsequent contact has been initiated by myself. These 2 incidents were compounded by the Hotel having only 1 very small and 'worrying' lift in operation (1 lift in a 6 storey hotel!) that was used by guests and staff undertaking room service duties and the food in the restaurant arrived in total (negative) contrast to the description given on the menu. In short there are a number of other good quality hotels in Nottingham and we would strongly advise that you avoid the Hilton
