I booked a room three weeks ahead of my trip. First weird thing, they write me an email asking to carry cash because they don't accept credit cards. What? Even in the most awful hotels in developing countries they accept credit cards.
When I landed and phoned them to tell them I was arriving late, and what do they tell me? That the day before they had sent me an email canceling my reservation because one of their guest is extending his stay. No apologizes, no alternatives, nothing. Screw you. They told me they would call me back and I'm still waiting for their call.
They are a bunch of scammers.
135-141 Cheam road, Sutton
Gibson Road, Sutton
50 Rosenhill, Sutton