Luxurious Weekend Getaway Spot
The Chesford Grange is conveniently located in Kenilworth - just down the road from Warwick and not far from Leamington Spa or Stratford. Although the luxury rooms are not huge, they are very modern and come with a lot of nice amenities such as plasma TVs and a large bathroom. There's a health spa and pool, plus an excellent dining room where we had a delicious dinner. The service was excellent at the hotel with a gracious staff. My only complaint was that the breakfast was way below the standard necessary for such a 3 or 4 star hotel with a fairly expensive room rate. They need to improve that meal. The hotel has a lot of special deals so it's good to ask about those.
never again !
We booked a 2 night Easter break at Chesford Grange as it was conveniently located for Warwick castle.
On arrival hotel was clean & room was nicely decorated but very dingy with small windows & was uncomfortably hot.
Our room was located above extremely noisy corporate party which lasted until 1am. We complained about the noise but we were told there was no other rooms available. Walls were paper thin, doors banging & toilets flushing all night.
We left after only one night as we were informed there was to be another party the second night.
We were extremely disappointed with the hotel which was advertised as a quiet relaxing break & all we got was a night of hell. Next time we visit Warwick castle we will stay some where other than Chesford Grange.
Lovely hotel, very friendly and helpful staff. Beautiful room with 42" Plasma TV, clean, fresh and had a lovely view.
I have stayed in hotels quite a lot with my job, and this place produced a first, which was - A pint of fresh milk in the fridge! None of those dodgy, gone off carton things that squirt everywhere.
Like previous critics, I have to mention the cost of food though. £21.75 for fillet steak, and £10.55 for a cheeseburger (Plus £3 tray charge for room service) really lets the place down. The steak doesn't come with black truffles, so there is no excuse and the hotel should address this, because its the one thing that sticks in the throat about the place.
Dont be put off by the expensive food, this is a lovely place, set in masses of open countryside and a really nice retreat to dash off to with the misses.
Great hotel - what a find
We booked a two night easter break in one of the premium rooms as a birthday treat.
Hotel has plenty of parking and is easy to find. Grounds are lovely and setting is peaceful. Although the Plasma TV did not work in our room after a call to reception the manager moved us with no fuss within ten mintes to a room where everything was working. The rooms were bright and on the ground floor had doors leading out on to the gardens. Dinner was included the first nght and the quality of food was top notch! The service in the restaurants and bars was excellent and without fault. Breakfast was busy but we were always seated within a minute of arriving and never had to queue for the hot food. We had an all over body massage at the spa which we would recommend! Our only gripe was we had some children on our corridor whose parents seemed uninterested in controlling them and on our last night they had great fun running up and down the corridors slamming doors and knocking on other people's rooms including ours. All in all we really enjoyed the stay and would recommend it! We hope to return.
We stayed here as part of a weekend break to Warwick castle and Bicester village.
Overall, there's nothing majorly wrong with the hotel - service is competent, the rooms are reasonably well equipped (although the plasma screen was low budget!). Breakfast in a crowded room tasted better than it looked.
Equally, there's little about this hotel to make it standout from the crowd. The leisure facilities are a little disappointing (and a classic misuse of the word "spa"). The pool is very small and the whole fitness area smacks of being done a bit on the cheap - perhaps it was added to help the hotel clamber fractionally into the 4 star bracket, whilst in reality its a good 3*.
Beware that the photos on the website are a little misleading. Clearly taken by a professional, they give the impression that the hotel is a boutique chi-chi country retreat. Its really a heavily extended (read annexed) conference centre, albeit a relatively inoffensive one!
In summary, its "ok" provided you don't go with very high expectations.
Perfect for what we were looking for...
We stayed at this hotel for 1 night on Saturday 3rd June 06 to celebrate my boyfriends birthday and to get a bit of R&R.
On arrival the hotel is very impressive, grand looking and picturesque. The service we received when we checked in was very good and helpful, they managed to answer all our questions and were very pleasant, even allowing us a complimentary late check out the next day.
Our room was lovely, very good size, good furnishings and bigger than normal bathroom for a hotel, altho the bath was quite difficult to get in and out of! We were disappointed that we didn't actually get one of the electrically adjustable beds, when we asked about this they said they were still upgrading, altho we'd paid for a deluxe room we didn't get one of these, but I have to say the bed was huge! We had a lovely view into the garden and river, and being at the end of the corridor it was nice and peaceful.
We had dinner booked at the hotel, we based this decision on the menu displayed in reception. However, when we arrived for dinner to found the restaurant to be empty with only about 4 tables occupied and the menu completely different to what we'd viewed earlier. After discussing this problem with the waitress who seemed a bit put out, she went and got us the bar menu so we could choose between the both. In the end we went for the 3 course set menu from the restaurant, not that there was much we fancied on there. Starters were nice, nothing special, portions not very big so don't go if you're hungry. The main dinner was on the small side and my boyfriend is a big eater so we had to request extra mash on the side, which our new waiter was happy to get for us, free of charge. In the end we decided to skip dessert as we were very disappointed with the first 2 courses, fortunately our waiter understood our disappointment and offered to deduct £10 from the bill as well as bring our dessert up to our room so we could relax. All in all restaurant not good, would recommend you eat out of the hotel. We did also notice a couple that came in after us had the same complaint about the menu, seems we weren't the only ones expecting something different to what we were shown.
While we were there we used the pool and gym, gym was good for hotel standards, pool ok altho full of kids at the time we went which got noisy. Spa pool and steam room were ok, on the basic side and the changing rooms weren't very clean at all.
Breakfast was very good, which made up for the disappointing meal the night before.
Altho most of what I have said is negative about the hotel I would still recommend it. The setting and surrounds are beautiful, rooms are lovely and very relaxing, hotel itself is also very nicely done out apart from the leisure facilities which shouldn't stop you from staying here. All in all we had a very relaxing weekend and would go back!
Location & Ammenities All One Should Need & Want!
This hotel has a very modern and upscale look, renovated to the tune of $30 million over the past several years we were impressed with thir flat panel televisions. The room was spacious with very thick towels, unusual for Europe were the towels are usually paper thin. The bathrooms were large as well with a large soaking tub.
The hotel has great breakfastm definitely worth stopping at each morning and the hotel pool is really nice as well! The gym is open to the community so it has all top of the line equipment, televisons, etc.
I would definitely stay here again!
terribly terribly hot
My boyfriend and I stayed at the hotel as we were attending a wedding there. We checked in only to find that they had reserved us a single room. After disappearing for 10 minutes the person on reception returned to say that there was nothing they could do. They were unhelpful and did not offer any solutions to the issue or even an apology. We had no choice but to take the room.
The room was stiflingly hot and although we asked for a fan, this was not provided. The windows barely opened and we had to have 3 cold showers during the night to make the temperature bearable enought o sleep in.
They charged us £90 for the room with no reduction for the discomfort and inconvenience we had suffered and once again not even an apology.
If you go in summer, make sure you have aicon. (Unbearable otherwise)
What a shame!!!!! There was no airconditioning in the room and a small restricted opening window with no air coming through. It was so unbearably hot that I seriously considered sleeping in the car at one point. Be sure to get an air conditioned room!
Despite that, the leisure facilities, room and breakfast was great.