Value Score Great Value!
Good For Solo
Don't Pre-Pay Your Booking Unless...
My husband and I have always stayed in this hotel due to its location. It's clean, with the basic amenities one requires for a 3-5 day stay. We recently booked and PRE-PAID for May 31-June 5. The email confirmation stated in its cancellation policy that no refund would be given for cancellation or no-show. My husband recently had a knee replacement operation. So far, it has not been giving him problems. Unfortunately, while we were at the hotel, his knee was getting very painful. So we checked out 2 days earlier than planned. We explained the situation to the hotel, hoping that we could have our last 2 days refunded. We were denied, hotel stating their cancellation policy of no refunds for pre-paid. This was over 100 pounds not refunded! So I would recommend that unless you are very sure of your dates, NEVER PRE-PAY!!! We are now looking at other hotels for our Leeds visits.
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