Auchen Castle Hotel

Junction 15 of the M74, Beattock, DG10 9SH, United Kingdom
#3 of 13 hotels in Moffat
Terrible (1.0 out of 5.0) 1 review
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Awful Auchen

Terrible (1.0 of 5.0 stars)
by written on May 30, 2006

It sells itself as an idyllic wedding location, but don’t believe all the hype. The hotel/castle is very impressive and has lovely grounds set on a steep valley side. When we were there (May 06) the Rhododendron bushes were in full bloom, making a spectacular backdrop to the wedding photographs.

Now the bad news – this place is going to hit you hard in the pocket! The basic meal package was GBP 30.00 per head and I ate better for half the price in the Brewers Fayre I stayed next to the previous night. The ‘supreme’ of chicken was bland and dry. The syrup sponge was worse than my school used to serve up!

The real disgrace is the bar. GBP 3.00 for a pint I can just about live with, but GBP 6.90 for a gin and tonic or whisky and soda is a plain rip-off. After charging GBP £153 for a fairly basic room there’s really no need to ratchet the charges up so high at the bar.

The final insult comes at checkout. If you want to pay for your bill by credit card (fairly inevitable given the prices), they’ll charge you an extra 3.5%. At these prices the hotel should absorb the credit card admin fee (even Travel Inn do that!) and this was the final straw that broke the camels back – hence this review.

Having chatted with fellow guests not one had a bill they agreed with. Six out of seven had bar entries they weren’t sure about and most have been charged more for their room than they were originally quoted (we’re still trying to sort that out with the hotel). They’ve also asked me to point out that several people couldn’t see the top table in the dining room due to the partition wall, the mini-bar in the room was noisy and, with the castle being next to the motorway, the garden isn’t nearly as tranquil as it appears in the pictures.

I would strongly urge people not to use Auchen Castle as, for what it is, it is highly over-priced. It is a shame that for many guests the memories of a fantastic wedding are marred by bitter feelings about the excessive charges.

Unique Quality: Fantastic setting, but stratospheric prices (there's not even tea/coffee making facilities in the room - you have to get those from reception and they charge you for the privilage!).

Directions: Follow signs off Junction 15 of the M74

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Nearby Auchen Castle Hotel

Auchen Castle Hotel

We've found that other people looking for this hotel also know it by these names:

  • Auchen Castle Beattock
  • Hotel Auchen Castle

Address: Junction 15 of the M74, Beattock, DG10 9SH, United Kingdom

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Amenities at Auchen Castle Hotel

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Free Parking
  • Business Services
  • Suites
  • Continental Breakfast
  • Bar / Lounge

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