Lime Tree Studio Gallery

Achintore Road, Fort William, Lochaber, PH33 6RQ, United Kingdom
The Lime Tree
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85%

Satisfaction Very Good
Excellent
50%
138
Very Good
25%
69
Average
10%
30
Poor
8%
24
Terrible
5%
14

N/A

Value Score No Data

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Good For Families
  • Families86
  • Couples73
  • Solo33
  • Business71

More about Lime Tree Studio Gallery

Funny Place

by TripAdvisor Member harryba

Sadly, the Limetree was a disappointing. The furnishings were a fantastic ad for IKEA. Stuff looks great but doesn't wear very well. What’s worse, the place is filled with hysterical DYI trial/errors. Holes in walls where mirrors were once hung, half tiled bathroom, showerhead fell apart, no hot water during the day, etc. They are obviously in the midst of remodeling - the back of the hotel is filled with builder's junk thrown across the garden and garage. Not a friendly greeting to a B&B while on your coveted holidays. Staff is interesting - cool and generally disinterested. As if the IKEA, DYI and junkyard weren’t enough, we then faced an interesting dining experience. The dining room is furnished in IKEA, well lit, kitchen exposed. We figured casual chic relaxed dining. Great after a long day's hike. When we arrived to the fairly empty dining room, we were banned to a smallish sitting room where they would take our drinks and dinner order along with others sitting on top of us. This seemed more like a Manor House formality - we laughed along with others. We ordered a bottle of mid-priced wine with our dinner. Next thing I know, we had 2 large water goblets with wine delivered to our sitting room. Never shown the bottle, never asked to taste the wine, etc. We laughed further. The meal was ok- starter was fantastic; main was below gastro pub levels. Overall, it brought us lots of laughs. September 17, 2006

The Lime Tree is a Cut Above

by TripAdvisor Member bondy40

This is one of those places you stay where true quality service and real personality among the staff add up to a warm experience. We came to the Lime Tree for four nights of our honeymoon and had a great time, with the newly created chalet-style rooms making for great sleeps. There was a Spanish guitar recital on the Friday night in the art gallery, which adds an extra dimension to the stay, especially with the world-famous Goya etchings on the walls!

Thankyou to Dave all the staff, and to Mum and Dad for paying!

Don Not Stay Here!

by TripAdvisor Member jonboy03

Please, don't stay here! The staff from top to bottom are appalling. They ruined our weekend and were totally unapologetic about it. Even the owner is arrogant and rude. Please, give your hard earned cash to someone who deserves it!

Quite simply wonderful

by TripAdvisor Member traveller_mike78

I have always found Fort William a little lacking in soul compared to other West Coast towns, it somehow seems to fall between the bustle of Oban and the sublime beauty of Ullapool. If you are looking for a poor hotel in which to stay Fort William, sadly, has plenty to choose from. The Lime Tree, however, is not one of them.

The excellent central location and clean, well-appointed rooms are very reasonably priced but in some ways are just a means to an end. David Wilson's fantastic paintings and the superb food prepared by Allan Donald transform any stay from mundane to extraordinary. Every course was first rate, the wine was excellent too (from the cheapest to the most expensive) and together they conspired to create two of the best meals I have ever had.

Thanks very much to The Lime Tree for contributing to a very memorable wedding anniversary trip.

Fab hotel, but food overrated

by TripAdvisor Member JB_Glasgow

This is a beautiful Victorian house completely in a class of its own in the area. We had room 2, a large room overlooking the front with three windows. Although we had just completed the 100-mile West Highland Way, and would have been happy with any bed, anywhere, we could still appreciate the specialness of the place. The bed was large and firm, everything was clean and fresh. Original artwork on the walls as opposed to your average hotel prints. We had booked for dinner as a treat for completing the walk, and that is the part I would fault. The food is not nearly as good as the prices would imply. Chicken "stuffed with brie and asparagus" (£17) was actually just chicken (slightly undercooked too) but I was too exhausted to point this out to the friendly waitress (and I'm British, so not very good at complaining!). The mussels starter was in a bit of a stinky broth, the mussels a bit dry/wizened, and the bread rolls were cold. So, stay in the lovely hotel, but go elsewhere for dinner.

An Interesting and Lovely Place

by TripAdvisor Member QOE

Once we found The Lime Tree we were very impressed with it. (A quick call got us good directions that took us right to the place.) The main part of the Inn is an old Victorian house but additions have been made including a dining room and sleeping rooms above. One part of our party had a room in the old house while we had a room in the addition. They were quite different in look and feel but both rooms were comfortable and well appointed. We especially appreciated the fine linens and duvet on the bed.

My one concern was the bathtub. There was nothing to hold onto as you stepped in and out of the rather tall tub and the tub itself was extremely slippery with no handholds at all. The glass 'door' or water guard offers no support since it freely swings in and out of the tub. We were very careful and had no mishaps but I can see how the tub could be a real hazard. When we mentioned this concern to the owner he said that the problem had been overlooked and would be attended to at some time in the future.

The food both dinner and breakfast were excellent and well presented. I especially enjoyed the before dinner drinks served in the parlor next to a roaring fireplace. It was a very relaxed way to begin our meal.

The owner and staff were all pleasant and helpful. On the whole it was a very pleasant experience and I would recommend The Lime Tree to others.

Mixed

by TripAdvisor Member railmale

Overall I was rather disappointed with the Lime Tree. Perhaps the website and reviews had raised my expectations too high...

The main thing is that it is right beside a busy roundabout. Yes, there are loch views, but across a car/coach park.

The room was nice, but not really nice. A bit rough round the edges - unravelling shower tube and nowhere to hang it on the wall, half empty bottle of Tesco shower gel, Ikea sticker left on, tiling not properly finished. Nothing horendous, but not what you expect at that price. More annoying was that the catch on the window was broken so couldn't shut out road noise.

Restaurant was nice and tasty, but very pricey. And a side dish of fresh vegetables wouldn't have gone a miss. Breakfast was good, but again not as good as cracked up.

Gallery itself is a very nice touch and is the one really unique thing about this place.

mixed feelings

by TripAdvisor Member female-tourist

this is a small hotel, with views overlooking beautiful Loch Linnhe, conveniently situated at the end of the pedestrianised High Street, which has plenty of shops, restaurants, bars, etc

The rooms are small, very clean and well decorated, but rather dark due to small window and sloping ceilings. I also found many of the fittings, like window locks and coat hooks rather high. The car park is rough ground and rather steep in places. Not good for anyone with walking difficulty and be sure you have a good handbrake. There is no lift.

The staff are very pleasant and helpful with local info. There was a good choice for breakfast which was well cooked and served. They have an award-winning chef, but we ate out in the evenings.

I have mixed feelings about this place. The problems relate to the nature of the building. It is probably OK if you are young and fit.

A let-down since it feels like it should be better

by TripAdvisor Member StevenGerrards

I agree with many of the points raised in the 'Mixed Feelings' review.

Plus points - friendly front-desk, has a good feel in the lobby area, quality of food not bad at all, light and airy bedroom with view of Loch

Negative points - bathroom fittings well beyond their best - a dryer that broke permanently during the night and had to be stuck back in place with our tape, a sink which started coming away from the wall and some damp patches on the walls. Food fine, but again can't help feeling it should have been better for the prices charged, cleaning of rooms not totally up to the mark.

I guess overall where we ended up was - given the extreme disappointment that is Fort William (we've learnt the lesson that we'll never stay here again, simply pop into the shops on the way through to stock up) Lime Tree markets itself and should in reality be an oasis. However it has let itself down by not quite delivering on its promise. Good staff and feel can get you so far, but if the basics aren't there (or rather aren't being maintained) then you struggle.

One last thing - on the parking, my fellow reviewer is spot on - get there early or be faced with either a manoeuvring challenge, or the pay and display across the road.

A shame.

After one night here, great expectations are reduced to great disappointment

by TripAdvisor Member Scubagary

We have just checked out after our 5 nights at the Lime Tree. It was our honeymoon and it was the only disappointing experience of the whole week.

Quite simply this place sets great expectations with its website and superficially when you arrive everything looks wonderful. However, scratch below the surface and we would simply not recommend it to anybody. This is not because it is that bad ....... you will find worse places without doubt in the vicinity.......but because everything is below your expectations of what this place should be and perhaps more importantly what this place could be.

Check in was quick and very friendly. We arrived at 8pm after a 6 hour drive and rather than going outy, we asked if we could eat in the restaurant. They were full but the guy was very friendly and he managed to squeeze us in for 8.30pm. Our expectations were high after reading on their website how they had a Michelin trained chef and quite simply it sounded like this was the best establishment in town by a mile.

The starters were acceptable although nothing special. However, the two main course fish dishes we selected were simply awful. They were bland, tasteless and massively overpriced. Our waitress was awful and completely clueless. I don't know why we had water glasses or a bread plate as none was offered. After our tasteless main course, we were hungry as the portions were tiny. They pretended that it was some clever cuisine by its presentation but the reality was that no chef who knew what he was doing would allow something so tasteless to leave the kitchen. After thye main course, we commented that we had no bread offered so the waitress brought us bread after we had finished but she forgot the water.

At this stage, we felt the service was so comical and clueless that we decided to wait until they acted next. We had finished our drinks so at this stage, any restaurant staff (bearing in mind that all other guests had now finished) should ask if we would like another drink or would we like a dessert. Not a chance......we sat for 35 mins until the waitress walked up and took away our drinks glasses and plates without offering further drinks and desserts. A few minutes later I asked for the bill and she disappeared. After waiting for a while as we observed her standing around doing nothing, we got up and walked out. We remarked as we walked out to put it on the room bill. My wife was very upset as it was our first meal on honeymoon, we had spent a significant sum and it was awful.

Unfortunately, we are a bit too British and don't really like to complain but I did come down from my room to explain that it was very poor. I had a superficial apology but they were not very interested.

We hoped this would be a one off but the cumulative effect of so many other thing small things made our experience very poor. The many other issues that we had included:

Breakfast
------------
a) We would think that Michelin starred chef who made the best breakfasts in Scotland (see their website and advertising in hotel) would be able to do a runny fried egg. Well, it took until Day 5 and our 6th serving of eggs over previous 5 days before finally received a properly cooked egg. They were all solid.
b) Day 2 - It was comical as I could see that our breakfasts were cooked and ready but there were no staff to serve it. The young chef (who looked about 15 years old) just left it there. After 5 mins, another member of staff came into kitchen and he asked where the staff were to serve the food. I overheard him be told that if no waiting staff he should think for himself and serve the food to customers. It came and it was cold.
c) Days 1, 2 and 3 - A large teapot with boiling water in for 4/5 cups and a solitary teabag. This only changed after we kept asking for a 2nd teabag.
d) Day 5 - cold cooked breakfasts again (but at least the fried eggs were cooked properly).
e) Day 3-5 - The breakfast room was a sauna and all guests in there were suffering from heat - air temp outside was 15 degrees.

Room
--------
Not bad - we had Room 2 and lovely view. It was a bit tatty in places but overall happy. However again when expectations are set so high, the basic mistakes they make are just not good enough:
a) Sachets of shampoo and shower gel are provided in room. I used on Day One and they did not replace them once. This is just poor service from cleaning staff and unacceptable for a place that portrays itself as being of a high standard.
b) Cups we used for tea/coffee were not properly washed out.
c) Shower glass does not fit properly so unless you wedge it, you risk soaking the entire floor and floor below.

Corridors
------------
Can somebody explain to me why on every single day, the cleaning staff opened all their cupboards and spread their cleaning stuff and replenishment toiletries (not that we got any), teas and coffees over the corridor floor. It was just very sloppy and poor practice.

Overall
----------
When you read the above, it appears that this place is a nightmare. That is not actually the case at all because it is a good location, rooms were acceptable, restaurant and lounge areas are all pleasant and staff were generally very pleasant.

However, it is quite simply a case of not meeting expectations that they have set at artificially high level. If this was a £30 per person per night bed and breakfast establishmentg then it would be great. However at £55 per night along with a 'top' restuarant then quite simply, it just did not do it for us.

Rather interestingly, the other two couples that we spoke to happened to share our views exactly.

Comments

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 Lime Tree Studio Gallery

We've found that other people looking for this hotel also know it by these names:

Lime Tree Fort William
The Lime Tree Hotel Fort William

Address: Achintore Road, Fort William, Lochaber, PH33 6RQ, United Kingdom