Do not book if woman travelling on your own
Very rude people refused me entry because I was held up by road accident. Woman on my own left at 10pm with no accommodation - BAD PEOPLE. I was left in the middle of nowhere and in a state of panic. The Dave "proprietor said in a very sarcastic voice - GOODBYE We are SHUT! terrible - find yourself somewhere to go that will take good care of you and you can be guaranteed to be safe.
We made a booking two months in advance, for a two-night stay. Although their website stated the latest check-in time was 10:30pm there was a special request form in which we filled in our request for a late check in, as our flight only arrived in Edinburgh at 9:00pm and there was no way we could have made the lastest check-in time. We heard nothing from them by way of a reply, so a day before the flight we e-mailed them to confirm our special request. They then replied they could not acomodate our request.
We then called them to clarify and had to deal with the rudest staff member we have ever enountered in a B&B. He gave us a lecture, comparing his B&B to an airline flight's departure, saying we were the only ones to blame if we arrived late. Nevermind the fact that B&Bs easily have way more flexibility than an airline, he then proceeded to say "This conversation is over" before hanging up.
Thoughout the whole conversation his tone was rude and haughty, and this was overall the worst encounter we have had the displeasure of dealing with in Scotland's service industry.
We would sooner recommend you fellow travellers spend the night in your car than give these people your hard earned cash.
Unique Quality: Extremely rude and haughty staff member.
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We've found that other people looking for this hotel also know it by these names:
- Foyers House Hotel Foyers
Address: Foyers, Inverness, IV2 6XU, United Kingdom
Amenities at Foyers House
- Bar / Lounge
- Free Parking
- Free High Speed Internet
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