Glen Mhor Hotel
9-12 Ness Bank, Inverness, Scottish Highlands, IV2 4SG, United Kingdom
Won't return. Terrible service attitude.
My partner planned a romantic break and asked for a double which was confirmed when we checked in. On entering the room found two singles poorly placed together with rose petals sprinkled over (a little ironic to say the least). As an extra 50 pounds had been spent on the romantic upgrade I found this ironic and was upset at being lied to by reception. Complained to manager who was rude and offered no alternative. Would not stay again. Waste of money terrible night's sleep, overpriced, not romantic, poor service attitude.
Unique Quality: Terrible service attitude.
Hey it was brill.
Right on the river bank
& just by the woods for lots of digging
Unique Quality: all the dogs are on leads
Directions: Just on the river bank
If you read our travel pages, you´ll see that good food is one of our vices.
One of the reasons for choosing this hotel was the restaurant.
We were very pleased with our choice - especially as it meant we didn´t get wet when we went to dinner. It was pouring with rain in Inverness on our first night.
Unique Quality: One of the features we really enjoyed was the hotel´s lounge bar. Very cosy
Directions: On the South bank of the River Ness, below the Castle
More about Glen Mhor Hotel
Very Good Indeed
I really enjoyed my stay at the Glen Mhor. The location was very central and the room had a beautiful view over the River Ness. It was only a 2 minute walk from the town centre and there was ample off street parking.
The staff were all very welcoming and very efficient. Breakfasts were all freshly prepared to order and the evening meal we had in Nicos Bistro was simply outstanding. If you go, have the scallops.
A couple of minor points, although the bathroom was enormous, spreading over two rooms, one with a bath and one with a shower, the shower water pressure at times could be very temperamental. The room was large with a dressing room/wardrobe, but it did have a very low slopping ceiling in parts that taller people would need to watch out for.
For the quality of the service, room and food I would absolutely return to the Glen Mhor and would recommend it to anyone visiting Inverness.
Over rated dungeon!!
It appears the people who gave 5.0 to this hotel must have stayed in a different Glen Mhor to mine (but there's only one Glen Mhor) cos' it definitely didn't seem like a 5.0 experience. The hotel was probably built in 1920s and they probably did not even bother changing the carpet or the curtains since. The decor is so old with a portable TV and Intercom that it was probably used in the first world war!! TV had only 8 channels and reception was terrible. Intercom didn't work and wake up call was an hour out. Bathroom had a wash basin that I probably saw in my grandma's house when I was a kid. Car parking is a bit cramped and busy during the weekends.
This hotel badly needs a refurbishment and also good reviewers here.
Avoid Room no 35 at all costs!!
The only thing good about the hotel is that the location is good, rooms clean and breakfast service is good.
I'm writing this on behalf of my mum, who is blind and has a guide-dog. I'm a regular at the Hotel bar (Nicos) and recommended the place to her as it has always seemed a nice place and the staff in particular are always helpful.
When she arrived the receptionist was attentive and helpful. She was given a room in the cottage which was easy to access and the room itself was small but comfortable. The staff were brilliant throughout her stay. She had room service on a couple of nights and rather than take all the food across at once, they took each course across separately so that the food was still hot when she got it.
Nothing seemed to be too much for them and she'd happily recommend the place to anyone wanting to stay in Inverness.
Nico's bar at the hotel, is very cosy and serves a good pint. If you want somewhere to drink that doesn't deafen you with loud music and you just fancy chilling out with friends it's the place to go.
What a disappointment
I had booked a romantic weekend with my husband and thought that this hotel looked perfect but it was so bad that we checked out after an hour.
The bedroom was old, shabby and dirty. The window had frosted glass on the bottom half, the 1970's wallpaper was hanging off the walls and the 'avacado green' bathroom was so small and dark that it was like a cave. Although the sheets were clean, the quilt was faded and shabby. Even the seat at the dressing table was stained.
The folder detailing facilities is more than a year out of date as it tells you that smoking is allowed in one of the lounges - eh what about the smoking bad in Scotland?
An American guest who arrived before us refused her room and was shocked at the poor condition.
When we went to complain the Manager, who was standing in the receprion area, heard us complain to the reception and scuttled off. No way was I going to pay £190 for 2 nights db&b in this hovel. That was a special offer of 2 nights for the price of 1, frankly its not worth £25 per night.
There is good news though, we found the Marriot Hotel and had the most amazing weekend in the lap of luxury.
Friendly but dated
We stayed here for 3 nights with our 2 children in April 07 and booked 2 rooms. The rooms weren't connecting but were tucked away into their own little corridor giving us plenty space and privacy. However, the doors and the locks were so rickety that our kids safety in their own room was a big concern. The rooms themselves were spacious and comfortable and the bathrooms spotlessly clean. There were no curtains, only blinds, at all the windows and the view was of slate roofs and the laundry room! What the hotel lacked in it's rooms it made up for in friendliness and a high standard of service. The kids were made to feel welcome and the board games in the cosy bar kept them amused and meant we could all relax as we had a drink. The breakfasts were fantastic and the staff obliged to changing the set menu to suit the kids fussy eating! This hotel is in a beautiful location and we'd definitely visit again but maybe ask for rooms with views!
1 of Worst Hotels Ever
We arrived and were immediately disappointed by the shabby interior. The hotel consists of a number of buildings which means you may have to go outside into the car park or street to get to your room. We were put in a room beside the car park. The paint was peeling off the wall and there were damp patches.
We then went on a search with the receptionist for a suitable room. The third room we viewed was by far the best even though the curtains in the bathroom were falling down.
Extremely over priced for what it was and I found the state of the restaurant area put me off my food.
The staff are friendly and do the best they can but the place badly needs to be renovated. Found the pictures on the website to be deceptive.
Wouldn't kennel a dog in it!
Good location, lousy hotel
We were there with a group of 20. Most of us had had massive complaints about their rooms (too small, too shabby, things not working).
The staff is partly friendly, partly arrogant. Meal service seems to be overloaded with stress.
The claim they had a change in ownership. Maybe the rooms willbe renovated and the complete staff trained by 2008.
We stayed in the Prince of Wales room for 6 nights. It was clean, spacious and well serviced each day. The view across the river was fantastic and the hotel's location is excellent. The ensuite was huge.
We had an excellent breakfast each morning in Nico's and had a couple of enjoyable dinners as well.
After our first night, we advised the staff that one of the curtains was not attached properly to the curtain rod and it was fixed whilst we were out that day.
There was always plenty of room in the carpark for our hire car.
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Glen Mhor Hotel
We've found that other people looking for this hotel also know it by these names:
- Inverness Hotel Glen Mhor
- Glen Mhor Inverness
Address: 9-12 Ness Bank, Inverness, Scottish Highlands, IV2 4SG, United Kingdom