Ramada Jarvis Inverness

Mercure Inverness Hotel

Hotel Class: 3 out of 5 stars3 Stars - 53 Opinions

33 Church Street, Inverness, Scottish Highlands, IV1 1DX, United Kingdom

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93%

of people enjoy staying here

4.0 our of 5 stars 53 Opinions

Excellent
 
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Very Good
 
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More about Ramada Jarvis Inverness

Wouldn't visit again

by TripAdvisor Member WullieMcMartin

I'm not a complainer and we can stay anywhere. Acutally i hate people that moan for the sake of moaning.

but for a Ramada Hotel i'm extremely disappointed in the quality of the hotel.

If i paid £15 a night it wouldn't be so bad but £75 per night and to experience this hotel is not worth the money.

Cracked Tiles and ceiling in the bathroom, stained bath.

it was impossible to have a shower as it was always ice cold or scalding hot. we tried for 20 minutes to get the mixer tap working but gave up and washed with a jug pouring luke warm water over us.

The room itself was dated, and needs a decent plaster and coat of paint.

Yes the streets below were noisy, but we are staying in the city centre hotel. Although the noise from the pipes and toilet were noiser and this kept us awake

The lobby was nice and the gym pool area is not huge but is ok for a quick workout.

In short a hotel with a lot of potential. Centrally located but the shabby 80's decor needs to go.

It's letting the good name of ramada hotels down.

If i had to come back in Inverness i'd stay at a private hotel or even a Travelodge first.

Great Time

by TripAdvisor Member WTH

Ramada Hotel,Inverness.
Stayed at hotel 9th-12th April, don't know what some people are complaining about they must have some great homes and food. Stayed with my wife and another couple from the start the hotel is very central to Inverness. Our rooms overlook the river and where very clean and spacious. The food was excellent, though some more staff in the evenings could help as the girls could be under pressure. Staff all very pleasant and attentive. Will go back.

Worst Ever!!!!!

by A TripAdvisor Member

Unfortunately we didn't check this website before booking the hotel, if we did we wouldn't have gone. This hotel really lets the Ramada name down - definately NOT 3* standard.

On checking in the foyer smelt of damp which made me a bit sceptical, our bedroom had a lovely view of the river, but unfortunately hadn't been cleaned properly, and had biscuit crumbs over the floor. On closer inspection the room was mouldy and in a general state of disrepair, the wallpaper was hanging off, lamps didn't work and the lampshades had mould on them too! The room was generally very grotty and in need of re-decoration.

We complained to the receptionist and she confirmed to us that the hotel was due to be renovated! She sent someone to clean the room and show us alternative rooms, which were just as bad as our room, and the windows didn't open, so we decided to stay put.

The bar wasn't much better, grotty and outdated. Not too many people about it either - which isn't really surprising - the least time spent in this hotel the better!

If I was to return to Inverness I would definately try the Columba or Palace Hotel, or one of the lovely B&B's by the riverside.

Depends upon the room

by TripAdvisor Member Agent3000

This was the second time we'd stayed at the hotel in the space of 4 weeks. We stayed for one night in April and we were quite happy. The room a "studio" was clean and tidy, had a river view and everything we needed. The only thing I objected to on that occasion was £13.00 per person for breakfast as we were on a RO basis.
So happy were we that we decided to go back for a 3 night weekend break and take my wife's aunt with us. When we arrived the receptionist asked to confirm that we wanted smoking rooms when I said it was non-smoking we preferred she looked on her computer and could only find 2 for the three night duration.
OK lets cut to the chase. The room this time had peeling wallpaper on the ceiling as well as the walls. The smoke alarm had been replaced but no attempt had been made to cover up the old position. There was dust hanging on one wall . Then in the Bathroom the ceiling appeared to be going to fall in at any moment a crack ran the full length of the wall and across the ceiling. There was mould on some of the tiles and flaking paint around the light. The room my wife's aunt was in was fine and actually looked more recently refurbished even though it was just across the hall although the bathroom was "tired".
The bar was dead on every night of our stay. On Sunday night we were able to hear a tour guide remark to the bus driver that "this place used to be a --------" so it must have been even worse.
Your view of this hotel depends very much on the room you are allocated. If you are on room only don't have breakfast in the hotel it's not worth it ,the cafe at Tesco's (5 mins in car) fed the three of us for £8.00 instead of the £39.00 it would have cost and if you're on foot McDonalds is just around the corner.
I used to stop at the Columba and will be going back there from now on. I have stayed in many places on business and this room ranks along side £15.00 a night B&B not 3 star £75.00 /room hotels

Give it a miss!

by A TripAdvisor Member

Stayed here as a stop off from our trip abroad. The car park is too small and it took ages to get a parking space. On check in we were informed of the breakfast times and dining room.
I had wrongly assumed that it was included in the room price and they added £24 to my bill.
We had paid extra for an executive room. What a waste of money, it was a joke! The furnishings are 60's or before, the bed could have been here longer as the bed springs were sprung or is it something in the air here? They still used blankets for the beds. Over shower bath didn't work so we had to have a bath, the toilet was so close to the wall you have to sit on the side. The room over looked the main street, it was so noisy we didn't get to sleep until 2 o clock because of the drunken people in the street and the cars revving up. At 6 o clock the bus parties start to leave, no slow door closers or noise reduction here. Totally disappointed and will never come back especially at this price.

OK, but has to do better

by TripAdvisor Member SQFerry

My wife booked a fairly expensive long weekend at this hotel in particular as it was the best in town (when it was called the 'Caley') at the time she left 20 years ago.

How things have changed. I'm not harping back to how things were better in the good old days, but more about how the service in a hotel of it's standing compares with others now. It is definitely not the best hotel any more - my wife asked for (and was promised) a room overlooking the river and I must give them credit for giving us one one the right side of the building.

Trouble was, you couldn't see the river for the back of the function suite and kitchen staff sitting on the steps having a smoke.
The breakfast was fine, although some of the Scottish fare you would expect was missing. The menu for the evening meal looked fairly standard so we went to a really good restaurant we know just round the corner called The Mustard Seed (you have to try it).

The staff were fantastic - even though they had a wedding reception and 2 coach parties arrived on the Saturday evening, the front desk girls always helped out. The waitresses were polite and although the barman seemed a bit dim in putting ginger ale in ginger beer & lime he was pleasant as well.

The Caley (as I shall continue to call it) has a very good central location and apparently it is undergoing a refit, but more still needs to be done. I won't write it off, but there are other hotels in Inverness...

Very good central location

by TripAdvisor Member alexis1

My husband and I stayed here for two nights.

This is a good hotel if you want a central location. Although could be a bit noisy if you had a room facing into the centre, we had a room facing the river which was good.

The hotel is currently undergoing refurbishment and we were lucky enough to have a room which had already been done, and it was lovely, with up to date brown furniture, the only thing that didn't seem to have been done properly was the bathroom, (the edging of the bath was a bit roughly finished!) One of the things I liked in the room was the iron attached to the wall, I have gone to many hotels where you have had to request an iron and by the time it's been delivered to the room, I've already gone out!

We requested breakfast in our room on the first morning, my husband was running the Loch Ness Marathon, so had to be away earlier than when the breakfast started in the dining room. Room service was on time and was very good, everything we ordered was supplied in generous portions.

The carpark is very small, we got parked when we first got there, but after being away in the car on the first evening, there was no spaces available and we had to park in a carpark about 5 mins walk away, so that was a bit annoying, although we did get parked at the hotel the second day. From what I saw, I suspect the car park is used by non hotel users, as it is very handy for the shops! The only way they would probably be able to stop that, is to have a barrier.

All the staff we encountered were very friendly and helpful.

I cannot compare this hotel to others in Inverness, but overall, we were pleased with it.

Might have been a nice place if you could get into your room!

by TripAdvisor Member shydiatl

I stayed here as it was a hotel on our tour. The hotel was going through renovations. The people across the hall could not even get into their room. I thought this was a fluke until it not only happened to me but also to the others. If you have two people staying in one room, the minute the other person activates their card it deactivates your card. Finally, they were able to make a copy of my key and it did not happen again. Were were only there for two nights, which was enough for me.

Another thing was our room was directly opposite a bar across the street. The noise was loud even after 2am. Earplugs do not help.

Waste of money

by TripAdvisor Member KirstyIsleofMan

Stayed here for one night in June 2006.

Room had peeling wall paper, bath room had a lot of mold. Beds were awful. On the whole very disappointing for such a large hotel chain.

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 Ramada Jarvis Inverness

We've found that other people looking for this hotel also know it by these names:

Inverness Ramada
Ramada Inverness

Address: 33 Church Street, Inverness, Scottish Highlands, IV1 1DX, United Kingdom

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