More about Novotel Edinburgh Centre
Bath was too small
After just arriving back from a Valentines stay, we thought it best to give our views on this hotel. In some ways the hotel is 4* and others it is 3*. Don't bank on the car parking as when we arrived there was no spaces and 2 were occupied by rolls of carpet. The castle car park is 10min walk and doesn't seem to have any security, it is also expensive at £13.50 per 24hrs although you get 20% discount from the hotel. There is a notable difference between the customer service from the scottish staff and the european staff due to communication. The room is ok but not worth 4*, the decor could be improved due to the dirty marks on the walls. The bath was very small & when we ran the water it came out yellow, so we took nice showers instead. The toilet is in a funny place. The TV was not digital and we couldn't figure out the internet or dvd/cd library. The bar is very smokey, although it is open to midnight. The leisure suite was fantastic. In general the hotel was very clean as well as the bedrooms.The entrace is certainly 4* and the restaurant is contemporary, we can only assume this is why the hotel was awarded 4*. If you want something similiar but without the leisure suite pop next door to the premier travel inn which is a little cheaper. In comparision to our stay at the York Moat House last year, we payed £110 for the room and only £69 at the Novotel, they are both 4*, although there is a notable difference in standards.
Had a great Christmas shopping weekend at this hotel in December 2005.
I went with my cousin and had an excellent time.
Breakfast was included in the price and consisted of everything you could want and more. We also used the pool which was quiet and relaxing.
Rooms are average size with compact bathrooms. Room service was of a very high quality, especially at 10.30 pm (saturday night) when we had a sweet tooth craving - the sticky toffee pudding arrived within 10 minutes!
Would love to stay here again, 10 mins walk from shopping heaven!
Nice Weekend had by all
Good Leisure suite, had it to ourselves. Bar expensive, but arent all hotels?
Nice big room with sofa. TV channels a bit limited. Slightly in need of a lick of paint here or there but generally nice quality, and we got a great all inclusive deal with rail fare included so came out really cheap.
The breakfast was really good and I cannot fault it. Would love to go back. Nice walk to town, past good pubs and galleries.
My husband and I stayed here for 3 days and nights in the week before christmas after getting a good discounted rate online. We found the hotel staff well mannered and friendly. The room was nice and clean with a good sized bed and enough space to keep everything - it was a bit tight getting the bathroom door open but that wasn't really a problem. The rooms were made up late in the morning so ample time for a lie in. The pool is a bit small but was definately worth a visit - the sauna/pool/jacuzzi area was well maintained (and no shortage of towels either). It was an easy walk to the grassmarket, the royal mile and princes street and only a few pounds back in a taxi. All in all we would definately go back. This hotel was excellent value for money but make sure you shop around and get the discounted rate.
Great for children
We stayed for a night with our two children aged 8 and 5. We were impressed by the location (as other reviews note), by its excellent value (4 of us in a room for £69), and by its friendly and efficient staff. OK, so the pool is not Olympic sized. It is still refreshing to return and have a dip after tramping around the tourist sites and before you head out to dinner. Breakfast was good (especially as children eat free!). Tips - Holyrood House entertaining for kids. Castle dull and hugely expensive. Plaisir de Choclat (bottom third of Royal Mile) great! Taxis not a bad price. Go and enjoy Edinburgh!
Quite nice hotel, but some attention to detail required. We were on the 6th floor, the air conditioning does not work and did nothing to cool the room. Ended up sleeping with the windows FULL open, the safety catch had been overcome by a previous resident, making it a little dangerous, especially for small inquisitive children. If we had only been able to open the window as wide as the safety catch would allow, the room would have been very unpleasant. Remember, this was March, unless they get the a/c sorted out, I wouldn't stay there during the summer months. With the window open, there was a lot of noise from the a/c fans on the roof, but it was the lesser of two evils. I'm not sure what the fans were doing, apart from making a noise! Looking out, the flat roof of the resturant etc. was strewn with old newspapers, cans and cigarette ends - obviously from the lower rooms - which doesn't make a good impression - needs tidying up.
A good choice for families, but avoid the restaurant
Our family had a great Easter weekend in Edinburgh, staying at the Novotel. The hotel was good, but would have been great had it not been for the restaurant. The location was much better than we expected - central and within walking distance of all the main sights. We booked a family room with 1 double and two single beds for £69 per night, room only. A real bargain. The (small) pool, steam room & sauna were all were very welcome after a busy day sightseeing, but the restaurant was a huge disappointment. Tried it on our first night and didn't go back. The food quality is very good but way overpriced and chaotic service. Lots of nicer, cheaper and more friendly restaurants available in town. In common with most other city centre hotels in Edinburgh, don't even think about bringing a car if you want a relaxing time.
I stayed at the Novotel Hotel at the beginning of march with my boyfriend. We only stayed for one night but both thought it was a great hotel. The rooms were very spacious and clean and very well decorated with a huge bed. The room came equiped with many facilities including a fridge, tea and coffee making facilities, an iron, hairdryer, internet access, cable tv and a seperate bath and shower. The hotel staff were very friendly and helpfull. I found the leisure facilities to be of high standard, with a pool, sauna and a steam room. The hotel is in an excellent location if you want to visit the city centre which is a pleasant downhill 15/20 minute walk or £4 in a taxi. Overall i thought the hotel was of a very high standard and would recommend it to anyone who is looking for an enjoyable stay with all the facilities you would need. I would definately go back to the Novotel Hotel!!!!!!
Firstly, an excellent hotel, all staff were very friendly, with excellant service. The rooms were more than adequate, they included a safety box which we thought was very useful! nice bathroom the bath could have been bigger if you were six foot you would not be able to have a bath!! We had fresh towels everyday, the only downside was that we were on the fourth floor and found the room very warm, as the air conditioning didn't seem effective.
Breakfast was lovely, eat as much as you like. All the food was good
I wouldn't use the hotel if you are looking for good leisure facilities, as it is very small and there are no staff, so found facilities very dirty, steam room and sauna floor were covered in body fat!! shower gels empty, the whole pool hall area needed a good scrub, pool and spa very small. The gym had one piece of each equipment, could be really nice if kept properly.
The hotel is situated in an ideal location it is within walking distance of the grass market area, which has numerous pubs and restaurants (5 min) and also the main shopping area Princes St (15 min), very pretty walk with with a view of Edinburgh castle in front of you, it is all down hill, but coming back is quite a pull up, but there are regular buses which go pass including the tour buses!!
Overall i would recommend this hotel, and Edinburgh, what a great place!
Not good for drivers and those who like a good night's sleep!
If you are taking a car - be warned! This Novotel states it has car parking but omits to say that it can only accommodate about 15 vehicles. We drove into the hotel car park, which is under the hotel, only to discover it was full and on trying to exit (which took a helluva lot of maneuvering due to the extreme lack of space and disorientating white walls), that we were locked in! The gates close automatically on entry and there is no way of knowing beforehand whether there are spaces. In the end our only option was to telephone the hotel from the car park and ask to be let out. Initially we were told we would have to go to reception and pay £10 for this privilege. Once we explained the situation (again), we were told the gates would be open. 5 minutes later and we were still sat there staring at closed gates. We phoned a second time and were eventually freed! Be warned, apparently they charge £10 for every exit!
Our room was nice, clean, bright and spacious but for some reason only known to Novotel, they have the most appalling beds. Rather than a mattress, some awful foam thing is used. On top of this, the pillows were only fit for Lilliputlians. I have to admit that I have never had such a terrible night's sleep in a hotel as I did here (and this is saying something as I can normally sleep anywhere!). I am still suffering from a stiff neck and back as I write this.