Old Waverley Hotel a.k.a. Fawlty Towers
Hotel looks nothing like literature, reception staff obviously have had no training whatsoever, found them to be aloof & unhelpful. Room OK, clean enough although shower had no temperature control & was scalding, as was hot water tap, this is potentially dangerous & there were no ‘hot water’ warnings.
Food in Cranstons Restaurant was absolutely terrible & extremely overpriced at around £16 for a main course. Service was below standard (again due to lack of training & foreign staff). Regardless of when we dined they had ‘run out’ of several dishes. Bar poorly stocked, we resorted to wine from the restaurant wine list (also limited) which was also very overpriced.
Room did have excellent views of Scott Monument & while you cannot fault the hotel on it’s location, sadly this is the only positive thing I can say about The Old Waverley. I would advise people to stay elsewhere if possible, as you will pay the same for superior hotels in the area. This hotel is a very bad advert for Scottish tourism!