More about Osbourne Hotel
The Osbourne Hotel - very basic but good location
My friend and I booked 2 single rooms at the Osbourne "Hotel" (more a B&B than a hotel). She had the better (front) bedroom overlooking the church and I had the view of the building site at the back! However, we had come to Edinburgh to see the City so were not too bothered about having extra "frills" (which was quite lucky) as we only wanted a bed really. The rooms were acceptable, nothing special, but at least they were clean and we had fresh towels daily. I complained about my curtains not meeting in the middle and that was sorted out promptly. The front of the hotel, reception area and the lift really could do with updating. Breakfast was ok, not much choice but you get what you pay for I suppose. If you just want a budget bed for the night in a central location then the Osbourne fits the bill.
Hated this dump
Please do not stay at The Osbourne Hotel in Edinburgh, Scotland, 53-59 York Place. This hotel is situated on a very busy 4 lane road, with traffic non stop. It does decrease during the night, but not by much. The windows are single pane glass, probably the originals. Upgrades are not apparent, if any are done. If you are looking for a nice, quiet, welcoming hotel, this isn't it. If you are looking for a room to pass out in, complete with toilet, after partying all night, this is your place. Just be forewarned, most hotels which require you pay up front are not looking out for your well being. We requested 3 quiet rooms back in Jan. for our May 2007 trip. The best they could do was 1 quiet room. One of the worst hotels I have ever encountered.
Big room, terrible breakfast!!
My husband and I have just returned from an Easter break in the lovely city of Edinburgh where we spent 3 nights in the Osbourne hotel. The exterior is very run down and on arrival we were worried we had made a big mistake! The interior is not much better, it smells musty and looks very old. We checked in and the male receptionist was very adamant he would get the money for our stay before anything else, so needless to say he gave us no information about check-out, breakfast etc etc. The room we were given was spotlessly clean and a good size, with a small kettle and a large TV. It was well cleaned daily, and we had plenty of fresh towels. One other good point was the quality toilet roll they gave us, little things like this really help. The location of the hotel was also really excellent. There were great restaurants and bars nearby and it really is only a short walk to all the tourist attractions.
We ran into another problem though concerning our breakfast. My husband had to head off to reception to find out when they served, and he was told 8 until 10am. So, on Easter Sunday we got our (pretty terrible) breakfast no problem. On Easter Monday we headed down for breakfast about half 9, and no one was around, except for one other couple. When we aked at reception what was going on and the same male receptionist who checked us in said breakfast stopped on week days at 9.30am, and he wouldnt even get us a cup of tea!!! He also blatantly argued with us that he would have told us this on check in without any doubt! On Tuesday we went down nice and early and got our tea, and our toast but were told they had ran out of beans for the day, and would not be bringing any more out!! I just found breakfast to be a joke. Everything was poor quality, so please if you stay, go elswhere for breakfast!
Worst hotel I have ever stayed in - dont risk it
Staff : Rude
Breakfast : inedible cold bacon fried egg.
Monies went missing from our hotel room when we complained the receptionist charged our card in full no apologies for an awful stay
There must be better cardboard boxes to stay in !
Great location, price, staff
The Osbourne's location is perfect and the price is right. This is a budget hotel and is one of the few budget hotels relatively close to the Royal Mile. In fact, I couldn't find anything that wasn't almost half again as expensive. Our room was clean. It had new carpeting and bed spread and the furniture was a matching set. We had a view of the church to the north. Breakfast was hot and was pretty much the same as what we were served in the B & Bs we stayed at in the UK. The staff was really polite and helpful, especially the night auditor who went out of his way to help us make an international call using our calling card and get our laundry done. Like other reviewers, we were in Edinburgh to sight-see, not for the extra frills provided by a stay at a non-budget hotel. If you want frills, don't stay here.
Rugby trip 2007
After reading the reviews on this site I was dreading what we were going to find.
We were booked into this hotel with a trip organised through our rugby club. We had 10 double rooms booked (all couples) and the only complaint that any of us had was that the heating was not working in some of the rooms, but we were supplied with fan heaters that took the chill off.
The hotel seems to be going through a major refurbishment. The rooms were clean & tidy with new carpets and decor. Plenty of storage space. Tea & coffee in room.
The bathroom was newly fitted and tiled. Clean towels were supplied every day.
Breakfast was fine with a choice of 4 cereals, toast, plenty of tea, coffee & juice and cooked breakfast.
Staff were very friendly and efficient.
There was no bar in the hotel but there were plenty of bars & restaurants 5 mins walk away.
All in all this hotel is fine for a short break away the reviews on this site does not do it justice.
Great Budget Hotel
Had some reservations about this hotel after reading some of the reviews. Booked for one night in March and was very pleased with it. For a budget hotel it was excellent. Our double room (could have held three) had recently been refurbished, new carpet, fresh decor, lovely bathroom. Breakfast was hot and plenty of it. Staff were pleasant. All in all, for the price and location it cannott be beaten
Cant beat a budget hotel!
4 of us stayed in the hotel on Friday April 27th, 2 double rooms, both decent sized, clean bedding & clean bathroom (basically the 2 things you look for), shower was nice & powerful to wake you up in the morning.
St James centre car park directly behind the hotel, only £6.20 for 24 hours parking. Playhouse Thearte basically 3 minutes walk from the hotel.
We came in at 4am after a night on the town, the night porter was lovely and im sure he had a good laugh at us, not at all bothered by the time. Breakfast was whatever you needed, cereals, yoghurts, fry up (buffet style - perfect if you have a big appetite). I would recommend this hotel to anyone looking for a cheap bed for the night (£65 double room b&b probably cant be beaten anywhere else in Edinburgh). The next time i have anything on in Edinburgh i will definately book this hotel again.
Booked in for one night. Reception smelt and very run down and had to pay up front (not good sign). Room scruffy, window wouldn't open, pillows filthy and no pillow cases on them. General state of Hotel run down and uncared for. Refused to stay and found another hotel. I wouldn't call this a hotel, but rather a second rate Bed and Breakfast. To their credit when we complained and said that we would find a room elsewhere, there was no quibble about returning our money and they did phone for a taxi for us! Overall a really bad experience.