Ritz Hotel

14 - 18 Grosvenor Street, Edinburgh, EH12 5EG, United Kingdom
#83 of 868 hotels in Edinburgh
Terrible (1.0 out of 5.0) 1 review
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KNOWINGLY NASTY

Terrible (1.0 of 5.0 stars)
by written on April 19, 2015


I booked this hotel for friends who wanted to visit Edinburgh for the first time. They we appalled at the filthy conditions they saw in this hotel. To add insult to injury, the staff agreed with them when they complained. They explained that the owners had cut costs by having less housekeeping staff. Not only was it completely obvious, my friends manage a bed & breakfast themselves. They were deeply upset. Just have a look at some of the pictures. It is obvious places where literally half of a handrail has been dusted and the other half left for weeks or months! The chairs in the room show months of dust. The radiators look like they have not been cleaned for years. Pillows and pillowcases were stained. Ritz my arse. More like the ***z.

There is no excuse for lack of housekeeping. None. Either do it or close down and go home.

Unique Quality:

OVERVIEW:
• 27 guestrooms which are not cleaned properly or often (photos)
• irons/ironing boards which are dirty (photo)
• coffee/tea making facility in your less than clean room
• No parking

Directions: 15 minutes’ walk to Edinburgh castle. Weeks away from being cleaned. Light years away from reality.

Nearby Ritz Hotel

Ritz Hotel

We've found that other people looking for this hotel also know it by these names:

  • Edinburgh Ritz
  • Ritz Hotel Edinburgh
  • Ritz Edinburgh Hotel Edinburgh

Address: 14 - 18 Grosvenor Street, Edinburgh, EH12 5EG, United Kingdom

5 Photos of Ritz Hotel

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Amenities at Ritz Hotel

  • Restaurant
  • Continental Breakfast
  • Room Service
  • Bar / Lounge
  • Pets Allowed
  • Free High Speed Internet

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