Nice but pricey
by TripAdvisor Member CMurrayDundeeUK
Booked 2 executive rooms for a weekend in Edinburgh. Hotel easy to find and in a busy area, especially at night! Focal point for teenage revellers!. Rooms were striking and comfortable. Those with patio door enjoy access to roof top garden which is very pleasant. Lack of attention to detail was evident which was surprising given the premium price of the room. Milk cartons in room out of date and sour. Only one cup and saucer in a twin room. Notepaper and envelopes in room previously used! Nice ambience in dining room but had to 'loiter at the buffet' table at breakfast to await a clean table. Staff do well but there are obviously not enough of them. If there are enough of them then someone needs to manage them. The honesty bar saves employing a bartender and the prices tend to put one off anyway. Minature £5 and mixer £2.50 means an expensive round for 2 couples. The mangement need to realise the honesty applies both ways!. Nevertheless, pleasant stay overall in a nicely decorated hotel. More attention to detail would justify the relatively high cost per room.
Great hotel!...Hard to find, if you're driving!
by TripAdvisor Member IDGNBTT!
My wife and I stayed at the hotel for one night on 23 May 2004. Get good directions, since the hotel is not allowed a prominent sign and you will need to park your car around the corner, which is a laborious process. Personnel at the front desk were average, but NOT up to par for this category hotel. The hotel facilities are fabulous. We had a room looking out on a beautiful courtyard. The room itself was small, but the amenities were excellent. Breakfast the next morning was well above average and we would stay at this hotel again...particularly since we know its location and the "drill" for entry.
Fabulous rooms - slightly disorganised!
by TripAdvisor Member Madness
Stayed at the Glasshouse during the Edinburgh festival 2004. (Sunday Aug 15th)
Booked well in advance. We arrived slightly early and dropped our luggage before heading off to a show. Returned well after check-in time but rooms still not ready. Eventually, rooms were ready about 2.5 hours late. Thankfully, they upgraded us to a suite - very welcome and fairly impressive at Festival time when the city is busy. Room design and facilities very good - suites are all named after a malt whisky and a small sample is provided in the room. We were so busy enjoying the festival fringe that we didn't get to really make the most of the rooms. Views of beautiful Edinburgh scenery and lovely roof garden - though probably rarely used in Edinburgh climate! Staff helpful but slightly formal. Public areas well-designed. Resonably well-located for sights and Festival locations too. We didn't try breakfast because Valvona & Crolla (Edinburgh's famous Italian deli) is less than two hundred yards away.
Our FAVORITE hotel in the UK, only one complaint.....
by TripAdvisor Member larambla17
I have only once complain about this hotel: the doormen do not have a luggage cart. We arrived at the hotel by car having spent the previous week travelling around central and southern Great Britain and must admit we did have difficulty locating the hotel (although the hotel did provide superb directions) since the sign on the hotel is about six inches square and the hotel sits back from the street about 75 feet...anyhow, we arrive at the hotel, four adults and a trunk full of luggage and the poor doorman attempts to carry all of the luggage on his person. I spoke with him about the lack of luggage carts and he pointed out to me that it was his third day working at the hotel and that on day two he wrote in the suggestion box the need for a luggage cart. He was delightful! He even drove our car to the car park up the block and then returned the keys to our room along with a little paper map of where the car was located inside the garage. The rooms are quite dramatic as they have a two-story wall of glass overlooking the outdoor courtyard and we had a lovely terrace too. The bed and bath had Frette linens and down duvets and the room is soundproof. Prior to arrival we had stayed at the Metropolitan hotel in london and various other 4 or 5 star hotels enroute and this hotel clearly was our favorite during our three weeks travelling around the UK. I would visit Edinburgh again and stay at the Glasshouse without giving it a second thought!!
Wonderful stay
by TripAdvisor Member sueoverend
We stayed at The Glasshouse this weekend and had a wonderful stay. We stayed in the Dalwhinnie Suite which looked out onto the roof terrace. We could lie in bed in the morning, open the Electric curtains and have a fantastic view of Carlton Hill. Everything was perfect - the breakfast was the best we've had in ages and far better than Gleneagles where we went on to stay afterwards. The staff were friendly and very helpful. The decanter of Dalwhinnie Whisky was most appreciated and it was refilled for our 2nd night. The bathroom was amazing enhanced by fantastic Avenia products. Can't wait to go back.
Very Conde Nast traveller (sex in the city)...
by TripAdvisor Member TheOracle
Completely unaware as to what the romantic package would entail, I arrived in the Glasshouse after a brief walk up Princes Street astonished at its facade, the old church surrounded by glass, what an impression. Service was lightning quick and porter very friendly, nothing was too much to ask (the very service I love). Upon entry to the deluxe suite (Glenturret) we were amazed. A huge room with dining area, wrap around balcony on the corner, lobby and perfect views, a bed scattered with rose petals, champagne on ice and of course, electric curtains. The bed was amazing, very comfy and toiletries were Avenia. Breakfast was amazing, as we went in the chilly days of December, we found the massive suite a real hideout from the buzz of the city, whilst still sampling the very classy fifth floor Harvey Nichols restaurant. Sex in the city, certainly was, the thought in my head with the whole weekend, we felt like celebs. Go to the Glasshouse and be pampered and ignore all the overly picky reviews after this. I mean really, who looks for dirty water in a flower vase, not the young and trendy who should be frequenting this hotel and who cares if theres a pubic hare in the bathtub (it all adds to the decoration). Will Young I believe. I must say also that the honesty bar was a great value comodity... if your not honest. xx
Wonderful!
by A TripAdvisor Member
My boyfriend and I stayed at the Glasshouse for 3 nights in August at the start of a touring holiday round Scotland. I can honestly say we would have gladly not gone on the rest of the holiday and just stayed at this hotel instead! We were upgraded to a suite and it was fantastic! The bed was big and very comfortable, there was a nice leather sofa and the TV swivelled round so we could watch it on the sofa or in bed. We had a big private terrace which looked out over the city and sitting out there drinking our free sample of whiskey was truly wonderful. The bathroom was very nice with a big bath, a walk in shower and double basins so plenty of room. Breakfast was included in our rate and was very good - cooked food and a cold buffet. The staff were very friendly and helpful. The only two things I would say weren't perfect was our bathrobes not being clean (there was make-up on mine and it smelt of the previous wearer's perfume!) and the cleaning person knocking on our door 3 times in half an hour on our last day to see if we'd gone. But these were minor things and had no effect on our opinion of the place. Its smart, sophisicated, modern and a really nice, if expensive at full price, place to stay.
Best hotel we've ever stayed in!
by A TripAdvisor Member
My girlfriend and I stayed at the glasshouse in April for 2 nights and I cannot recommend the hotel highly enough! I was taking her to Edinburgh to ask her to marry me, so wanted everything to be the best. And the hotel certainly didn't disappoint. From the moment you arrive, the staff are polite and attentive, but not in your face every minute. The decor of the entire hotel is immaculate and the room itself was beautiful. The location is superb, being a 2 minute walk to Princes Street, yet at night it was very peaceful and quiet. If you are looking for a stylish but unfussy hotel with staff that are helpful and polite, then this is the place for you. We will DEFINATELY be staying at the glasshouse again and we may even make it a yearly trip!!!
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