| Hotel Rating: |   | | Satisfaction: |  | | Reviews: 3 | Photos: 3 | | 44 W George St |
 | Glasgow Carlton George Hotel Reviews | 1 - 3 of 3 |  |
Let's just say that this wasn't the best hotel experience I had during my Scotland trip. I made the hotel reservation myself back in October and planned on staying in this hotel during Christmas Eve, Christmas Day, and Boxing Day. When I arrived at the hotel, however, it was raining and sleeting and very cold and the as soon as I walked in the door the very rude woman at the desk said, "What do you want?" When I told her that I had reservations she proceeded to tell me that the hotel was closing that day and wouldn't be open until after Christmas. I had already paid for three nights and I asked her if my money would be refunded. She said no and told me that my travel agent should have let me know that my reservations had been cancelled. When I informed her that I had made my reservations through their website she became very volatile and insisted that the hotel hadn't done anything wrong. Finally, they moved me to another hotel, the Malmasion, where we were treated wonderfully.
From what I saw of the lobby, it seemed to be a very pleasant hotel. There was nice firing burning anyway. About a five minute (or less) walk from the Queen Street train station and less than ten minutes to Sauchihall and shopping.
|
 | |  |
 | 1 |  |
|
|
