Dan Carmel Haifa Hotel

Very unpleasant stay

I am writing this review while still staying in the hotel. I have a room at the first floor with a nice view of Haifa Bay but staying in it is a continuous torture. During the day in 2 rooms just accross the hall construction teams are working hard with pneumatic hammers, drilling machines and continuously slammed doors. During Friday evening the hotel organized a party for its guests on the lawn just below my window. It was a full blown party. Loudspeakers were at full volume so in my room I didn't miss even a wisper or a word or a note of the actors and singers. Particularly the drums were exceptionally clear even with my windows completely shut.
I complained to the reception but besides apologies they did nothing. They claimed the hotel is full - probably all the guests thought this is a fine hotel. I must respectfully disagree.
In my opinion this policy of having loud parties just below the guests windows shows the complete disregard for the well being of its guests, it is even an expression of its full contempt for guests who may want to rest on Friday night at 11 pm!!

I expected from a 5 stars hotel to close the floor where complete overhaul of even a couple of rooms is taking place. I would expect from a 5 stars hotel to take care of all its guests, including the ones that do not want to party at 11 on Friday night. It is my opinion that they could have find a way to organize this party without affecting other guests.
Besides, cleanliness is not that high on their priorities as the few strands of black hair I found in the sink could atest. And the Internet connection is a pain (and it is NOT free): you need to ask at the reception EVERY day of your stay for a slip with a new username/password to get connected. And the payment is just for one computer. So if your wife needs to connect too, you need an aditional slip and here they go another $10. And God forbid, if you need to connect with a smartphone you will discover you need an additional slip (and another $10 go). Not very convenient, isn't it? The parking is very limited and very crowded in a hotel basement that looks like ancient catacombs. One needs usually to park on two rows so you have to leave the keys of your car to the attendant. Every time you go in, the attendant comes with a few sheets of paper looking for your name, and almost invariably, is unable to find you on the list. They didn't hear about computers and definitely, the room card does nothing with respect to your parking. It could have been so simple!
So it seems that my expectations were too high and probably this is not the fine hotel I thought it is. So I'll do my best in my future trips to Haifa to avoid it.

Unique Quality: Great location in center of Haifa, very nice view from some rooms, a very nice breakfast.