The rooms are tiny and simply furnished, while the views of Har Huma and Bethlehem are terrific. But--In the dining room, we were rushed in and rushed out--definitely made to feel like intruders. When we asked for a breakfast refilll of coffee, the elderly among us were told to "get it yourself."
In November--rainy November, the hotel had not yet switched its air conditioning to "heat" so we froze. " But the sun is warm in the morning," was their excuse. Israel is child-friendly :) so on Shabbat expect a lobby full of entrancing, dancing, prancing children.
The worst? Our car, which was parked in an (unfenced) area close to the hotel entrance was broken into and a radio-tape stolen. So instead of resting, we dealt with hotel security and then the local police. There were no signs posted, by the way, stating that Ramat Rachel's management is not responsible for personal effects left in cars, etc. so we assumed they would assume responsibility. Wrong, except for Hotel Security who (ha, ha) lent us a tablecloth to temporarily replace the missing window "so the rain doesn't get in." Management was unmoved--this seems to occur fairly regularly. Management did say that they have a procedure for dealing with car break-ins-- and that they would call us back shortly with details. Funny. They never called. And we'll never go back.
Unique Quality: nasty waiters, unfenced parking area, and joker management
This hotel is recommended. The extensive grounds of the kibbutz are beautiful, and the view of Bethlehem is amazing. The hotel buildings are modern (or modernized). The rooms are comfortable and clean, but not particularly interesting. The views make up for this though. The dining room is very nice, and the food here is excellent. The desk service could use some improvement. Ramat Rachel is not within walking distance of the Old City or downtown Jerusalem, but is a short bus or taxi ride away.
Unique Quality: Though it is not in the center of things, Ramat Rachel's location is beautiful and still close by.
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Address: Kibbutz Ramat Rachel, Jerusalem, 90900, Israel