Failed to meet expectations
Generally a good hotel, clean rooms, moderate service, saying that I think it is not worth the (expensive) price. The whole "Queen of Sheba" hype fails to meet the expectations.
We feel we could get the same for less money in any other 4 star hotel.
Pros:
Clean big rooms, very nice and clean pool, and nice spa center, very good breakfast
Cons:
Not what you would expect from a so called "luxury 5 star hotel":
- When we arrived the bathtub was clogged, we needed to call service (must admit problem was taken care asap)
- TV in room - a 21 inch cheap TV with strange colors (everything was green), you would expect some deacent 25 inch or deacent TV for $85 a night per person (= $170 per room for 2).
- The "standard" dining room (where we had dinner) - food was edible, nothing more.
I had better meals at the dining room at my work.
Poor service - the host forced us to sit by a tiny small table for two wich was exactly 2 feet in front of dirty dishes collection station, although the dining hall is HUGE and was 90% empty (and didn't fill up).
- Every tiny little thing is extra cost with outrageous prices, as a local resident of Israel I know what is simply "expensive" and what is just "outrageous". Hilton is definitly "outrageous". Some examples -
1. Internet - they charge you 20 NIS (~ 4.5 USD) for using the net for 15 minutes (!), any deacent 4 or even 3 star hotel has free internet, heck even a 3d world remote airport or a simple cafee have free internet, and the Hilton simply wont give up the opportunity of making another buck, no matter the fact they charge you $170 a night per room.
2. Gym and SPA (includes sauna, jaccusy) is NOT free, yes my friends, you need to add ANOTHER 35 NIS (~ 7 USD) a day to get a "whole day free pass" to the spa and facilities bla bla bla, (translation: "we think you are stupid, please hand us your money").
Basic line is we felt that the Hilton didn't give us a proper value for our money, and there was a greed atmosphere and a one-way "give us your money" attitude.
Unique Quality: Very Nice Breakfast
Very nice Pool
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