Sheraton Moriah Eilat

North Beach, Eilat, 88100, Israel
(4.5 star hotel)
#3
Rank 3 of 58 hotels
in Eilat
Pleasant (2.5 out of 5.0) 3 reviews
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dd99's Profile Photo

Reasonable hotel, TERRIBLE SERVICE

Terrible (1.0 of 5.0 stars)
by written on February 4, 2006

The hotel itself is central and up to a reasonable standard.

HOWEVER the standard of service was far below any I have ever seen. I would not stay here again and I would recommend anyone for whom service is important to go elsewhere.

1. We arrived 1pm and queued for 20 minutes (this is the time it took the reception staff to deal with 3 couples). When the queue began to grow one staff member decided to take her lunch break and left. The other staff were rude and unwelcoming.

2. We were told the room wasn't ready but that they would call us when it was. We returned at 4 pm (no they hadn't called) and were given a room.

3. The room was a double and stank of smoke. I called reception and explained I had booked a twin room, non-smoking - and that I had called up the night before and was assured that there was no problem. We were then shown 4 other identical rooms before the manager arrived (5:30 by now) and were finally given a room with yes, two beds not smelling of smoke.

4. Breakfast was OK, but sub-standard compared to a normal Israeli hotel breakfast (this is Israel - I am sure you can manage more than 2 varieties of fresh fruit !!). We had to ask five times (yes, five) until we were finally given coffee. Many of the little signs by each dish are misspelled or mis-translated. No, this is not a big point - but it is just another indication that standards here are poor.

5. The hotel has a small "beach" across the road. The hotel staff locks up all the deckchairs and loungers at 5pm, so even if it's still sunny - you'll be asked to sit on the sand at 4:55pm....

Unique Quality: Overall, the hotel has the potential to be a pleasant, even mid-to-high class hotel with a good location. The potential is not reached since the staff just couldn’t care less.

I am disappointed the Sheraton group has allowed the Eilat Moriah to sink this low.

Jerome1's Profile Photo

Location, location: smack on the Promenade!

Great (4.0 of 5.0 stars)
by written on August 21, 2004

Unique Quality: This hotel offers the usual Sheraton quality with a nice swimming pool and private beach. It is particularly well situated right along Eilat's famous Beach Promenade.

Sharon's Profile Photo

In the center

Good (3.0 of 5.0 stars)
by written on July 2, 2003

Another one of the good hotels in Eilat. Located right in the center by the northern beach. near the mall and the walkway .
The hotel its self is good though i stayed there only 2 days and didnt really manage to enjoy everything in it.

Nearby Sheraton Moriah Eilat

Sheraton Moriah Eilat

We've found that other people looking for this hotel also know it by these names:

  • Sheraton Eilat
  • Eilat Sheraton

Address: North Beach, Eilat, 88100, Israel

3 Photos of Sheraton Moriah Eilat

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Amenities at Sheraton Moriah Eilat

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Suites
  • Bar / Lounge

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