More about Sheraton Tel Aviv Hotel and Towers
Very pleased with accommodations in Tel Aviv
by TripAdvisor Member redshift1
We just returned (yesterday) from a 15 day trip with ISRAM travel, to Israel; we stayed in several different hotels, including the Sheraton Tel Aviv - for a total of 6 days; we were here at the beginning and the end of our tour. This is a wonderful place to stay; it is very clean and the staff is customer-focused. Great concierge in the main lobby,who is knowledgeable and helpful. The hotel is right across from the beach with a beautiful pool and other facilities. The famous Israel breakfast buffet is also delicious. Only minor complaint is that the staff at the buffet is young and could be a bit more attentive. When we returned at the end of our tour to the hotel (it was a separate check in) it was 5:00 pm and we were advised that our room was not ready; they sent us to the concierge floor lounge to wait. It is unfortunate that we could not check in, since check in time is after 3pm (I think). In any event, one other problem we experienced was that the room was VERY hot when we checked in. It took many phone calls to the front desk, the engineer, as well as the concierge desk, to finally resolve them problem which was that it needed a new a/c filter. This made a tremendous difference!
Aside from the above, we were very happy with this hotel and the accommodations and would definitely recommend it.
Top notch, re-done, highly-recommended
by TripAdvisor Member willboston
My wife and I stayed at the Sheraton Tel Aviv last week for 4 nights. We found it to be top notch. The location is great - right on the beach and easy walking distance to Disengoff Street shopping and plenty of restaurants. The lobby is very nice and re-done. We got a room on one of the club floors and it was fantastic - all new, spacious, nice view of the water and the city, balcony, flat screen TV, complementary chocolate and bottles of water. The staff was helpful although they gave us some incorrect info about what would be open on Shabbat (they said not much, and actually plenty of restaurants along the waterfront were open).
We will definitely keep this hotel at the top of our list for next time we're in town.
A few tips if you stay here:
* Go for a walk along the waterfront north to the new port area. Lots of fun restaurants and shopping around there including Benny the Fisherman's
* The breakfast buffet is very pricey - there are plenty of good cheaper breakfast options on the nearby streets including some funky cafes where you can relax with the locals
* There are plenty of convenience stores in the area, including one right on the other side of Hayarkon, where you can stock up on water and other snacks
Great location
by TripAdvisor Member jsdodger
Very very nice and great location.
easy walk to carmel Market and Yaffo port.
The Olive leaf restaurant in the hotel is a 5 star in my opinion.
the food excellent and the wait staff perfect.Would stay there again.
Very good Tel Aviv hotel
by TripAdvisor Member Solange72
Having read some of the catastrophic reviews on tripadvisor, we booked this hotel with some trepidation.
We are happy to report that we had a very good, easy and comfortable stay at this hotel. Here were cons and pros of this stay:
cons:
limited gym with few cardio machines and about 5 other excercice machines plus limited hours. It may be that an israeli standard includes gym attendant observing gym goers at all time in case of serious health problem.
The pool is great but closes at 4 pm, which was much too early.
noisy cleaning ladies with somewhat unpredictable hours.
pros: great lobby, great lobby stores -great great art store-, nice and consistently extremely helpful staff, at least 3/4 of rooms have a gorgeous sea view either on the sea shore alone or the sea plus yaffo or the sea plus modern tel aviv. The rooms were clean, the showers very good, the beds were comfortable, the balconies were too narrow to sit but nevertheless wonderful to enjoy the view. Room service was rapid and there were good choices. Hotel restaurant, the olive leaf, has great views and very good food.
Finally, the location is ideal: in front of the sea, steps from Ben-Yehuda and an easy walk to many interesting spots including our favorite bakery on Frishman: cafe and croissants.
It was fair
by TripAdvisor Member Vicki000
I booked the Sheraton because I had read about it in one of my Israel guidebooks. We got to our room on the 5th floor which had recently been renovated. The room was beautiful. That being said, they put a cot in our room which we asked 3 times to be removed and was not. The television did not work and we asked for it to be fixed and it was not. The water went out in the entire hotel the next morning at 6am and although it was not their fault, the entire hotel became similar to a cesspool as the toilets would not flush and nobody wanted to go in the their own rooms. I took a "shower" with bottled water from the refrigerator. Not pleasant. The breakfast buffet was overpriced at $28 per person with no option for a lighter breakfast as all I wanted was some fruit and yogurt. When it came time to check out we felt that compensation was in order. After much discussion they gave us our breakfast for free. Not enough as far as I am concerned. When we checked into a luxury hotel we at least feel entitled to a shower, flushing the toilet and brushing our teeth. They should have either given us a 1/2 price on the total or not charged us at all. The fact that the hotel is across the street from the beach wouldn't be bad if there was easy access but there is not. We had to grab each other and run like crazy. I don't recommend this hotel.
Over the top
by TripAdvisor Member Zeusiedog
As part of our 2 week vacation in Israel we spent the last two days in Tel Aviv at the Sheraton Towers on points. We had stayed in the top spas and hotels in Jerusalem and the north earlier in the week. Despite reviews I have read to the contrary, we had an outstanding experience at the Sheraton Towers.
For truth in reviewing, I do have to preface this by saying that as a Starwood Platinum member I was able to arrange for an upgrade to the Towers section of the hotel in advance of our trip. So I don't know about the standard rooms.
The public areas of the hotel are very well kept, bright, and active until late into the night. Parking on the premises is $10 per night -which we were not even charged.
If you can stay in the Towers either by upgrade or in cash, do it without question. The Towers has separate checkin, its own lounge with complimentary (and good) food and drink nearly 24/7, and its own concierge and butlers. The room was beautifully furnished and appointed, had all the electronics you could dream of, and was absolutely quiet from street noise. We received both complimentary water, fruits, candies, etc. as well as coupons for pressing our clothing. Toiletries were Bulgari. Towels, robes, etc. were great.
Location is perfect for museums, sites of interest, and walking to the Port or to Jaffa (if you are realtively fit). The concierge recommended a restaurant (Catit) in Neveh Zadek which was world class.
All in all, a hotel we had doubts about turned out to be a gem.
Roaches!
by TripAdvisor Member CAASanFrancisco
It's right near the beach, but this kind of run-down 5-star hotel was infested with roaches! I killed two with my slipper, but the third was too big to confront. I asked them to move me, but they said that the hotel was full, and they came and sprayed with insecticide. Yuck! The wireless didn't work, the drapes were old and smelly. A five-star hotel?
Forum Posts
Jerusalem to Tel Aviv?
by phxbbw6ft1
Whats the best way to get from:
57 Sinai Desert St., Givat Hamivtar
Jerusalem 97805, Israel
To
Sheraton Tel Aviv Hotel and Towers
115 Hayarkon Street · Tel Aviv 63573 · Israel ????
We'll have luggage. Bus or train and then which bus or train. This will be on a thursday.
thanks
Re: Jerusalem to Tel Aviv?
by Bregman
You can either take a train or a bus. The trains between Tel-Aviv and Jerusalem are less useful than the ones to Haifa. You would probably be better off taking a bus from Jerusaelm central bus station. I would go fo bus number 480 which will take you to the Tel-Center train station. From there you can either take another bus to Sheraton, or a taxi. Taking a city bus with luggage is not that convenient, so I would go for a taxi. It's less than 10 minutes drive so it shouldn't be too expensive. If you are interested in the bus lines going from the station to Sheraton let me know and I'll send you a list.
Notice that there is another Sheraton hotel right next to the train station. This is not the hotel you need. Make sure to tell the driver you need the Sheraton in Tel-Aviv and not Ramat-Gan. The one which is on the beach, on Hayarkon street.
Gil
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