I stayed at the Intercontinental in Amman for one night during a business trip. Obviously the room was quite spacious and nice as you would expect from a member of the Intercontinental chain.
The internet access in the room is charged at JD 15 for 24 hours which I think is a bit of a rip-off. But nonetheless it is a nice hotel with friendly staff and a good location.
Unique Quality: When I arrived I found a variety of dates in the room some of which had nut fillings or cream fillings. Along with that there was a little card which explained that the date palm is known as "The Tree of Life" in Jordan, showing its significance for the people there.
Directions: Between the second and the third circle
Heavy on the security on the way-in.. full-on airport style metal detectors.
Facilities you would expect from a 5 star hotel. Broadband internet access was completely free for me from the room - unlike earlier reviews.
Service OK, but concierge kept trying to sell me their drivert for 4 hours (40 JD I think was the suggested rate) rather than direct me to the locals' bus station to get a bus/ share taxi to Jaresh.
Unique Quality: Good choice if you have a load of Holidya Inn/ Intercontinental points, otherwise I'd go for the Marriott next time.
Did not stay there but put some guests in May 2007.
The rooms are ok but it is better to be located on the high floors not only for the view but to avoid the ugly roof which is at the third floor level.
usually the service is ok, the check-in is hassle free and the billing correct !
As it was for a fair, the prices have increased but I am usually charged 95 JOD ++ for a single with breakfast
Unique Quality: Location
Directions: between 2nd and 3rd circle
I'm a little hamstrung by my not being able to compare the Intercontinental to any other hotel in Amman, but related to other other 5-star hotels (the Sheraton in Kuwait City, for example), it comes up a bit short.
The rooms are lovely, if small; the lobby and restaurants look as though they were designed to fit the luxury hotel image. The prices for everything are certainly 5-star calibre...high.
The concierge arranged a trip to Petra for us but she went ouside the IC's own car fleet in the process so when word got to the fleet manager, he assumed one of his boys would be the driver. Hence, I got the wrong driver and the trip began with 1-1/2 hours of harranguing cell phone calls back-and-forth between the driver and the concierge who wanted us to wait another 1-1/2 hours while the hired driver caught up with us in the middle of nowhere to replace the guy we were with!
Unique Quality: Restaurants and room service have been spotty for food quality. They claim the orange juice is "fresh" but what they mean is it's fresh out of a bottle. The scrambled eggs were a pile of jiggly, gelatinous goo that sat atop a crustless piece of toast; the croissants were overbaked and the coffee barely hot.
Everyone seemed to be responding quizzically to my tipping as if it was barely adequate...(what? 20% is not enough??) but perhaps that is a regional predisposition.
There is a very nice business office and lounge but use of it is charged to the room. It was free at the Sheraton-Kuwait.
On a more positive note, there are buffets gratis both morning and evening and the evening includes complimentary wine, beer and spirits (selection is limited).
Al-Kindi Street, 5th Circle, Jabal Amman, Amman
5th Circle, PO Box 840064, Amman
Islamic College Street, Jabal Amman, Amman
Abdul Hamid Shouman St, Shmeisani, Amman
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Address: Islamic College Street, Jabal Amman, Amman, 11180, Jordan