Shangri La's Barr Al Jissah Resort & Spa

5 out of 5 stars5 Stars

Barr Al Jissah, Muscat, 113, Oman

8 Reviews

Shangri La's Barr Al Jissah Resort & Spa-Al Bandar
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94%

Satisfaction Excellent
Excellent
63%
643
Very Good
24%
248
Average
7%
72
Poor
4%
45
Terrible
0%
10

Value Score Great Value!

Costs 27% less than similarly rated 5 star hotels

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  • Families89
  • Couples88
  • Solo80
  • Business91
  • Ewingjr98's Profile Photo

    Shangri La Resort's Amenities

    by

    The Shangri La is full of restaurants, bars, shops, pools, and a variety of activities for any traveler.

    Restaurants include Al Tanoor (Arabian), Bait Al Bahr (Omani Seafood), Capri Court (Italian), Samba (Latin), Shahrazad (Moroccan), Sultanah, Surf Café, and Tapas & Sablah.

    Lounges, cafes and bars include a Beach Bar at Al Husn, three Pool Bars, and three Lobby Lounges, the Mokha Café, the Piano Lounge, and the Long Bar.

  • Ewingjr98's Profile Photo

    Shangri La Resort's Grounds

    by

    The Shangri La occupies 124 acres of stunningly beautiful land sandwiched between the dry, rocky coastal mountains and a sandy man-made beach. The beaches are not natural, but the stunning cliffs, coastal arches, and steep hills certainly are natural. Less natural, but just as beautiful, are the well-manicured gardens, green grasses, and lush vegetation. The beach curves gently around a turn of the gulf with gentle waves and warm sun making the area perfect for vacationers.

  • Ewingjr98's Profile Photo

    Shangri La Resort's Rooms

    by

    Each of the Shangri La's hotels offers different amenities.

    Al Waha (The Oasis), an ideal family getaway, is Oman's first dedicated leisure hotel and has been designed in such a way that the hotel's swimming pools form an oasis incorporating many date palm trees. Each guest room offers a minimum of 37 square meters of space including a balcony or terrace. Al Waha features 252 rooms, and it caters to young families and children.

    Al Bandar (The Town) is the resort’s focal point, featuring 11 meeting rooms, as well as the Barr Al Jissah Ballroom measuring 1,056 square meters and providing banquet-style seating for up to 700 people. Each guestroom offers a minimum of 45 square meters of space including a balcony or terrace. Al Bandar has 198 rooms, all of which face the sea, the pool, and the beach.

    Al Husn (The Castle) offers a higher level of service, amenities and privileges to the most discerning of travelers. Guests of Al Husn hotel enjoy exclusive facilities including an infinity pool and a private beach. Each guestroom offers a minimum of 53 square meters of space including a balcony or terrace. Al Husn has about 180 rooms. As the fanciest of the three resort properties, this hotel offer complimentary drinks and forbids anyone under the age of 18.

  • Ewingjr98's Profile Photo

    Shangri La's Barr Al Jissah Resort & Spa

    by

    The Shangri-La in Muscat is one of the nicest hotels where I've ever stayed. The beaches are beautiful, the cliffs are stunning, the staff is very professional, and the restaurants varied and great. The only disadvantage of staying here is the distance to Muscat and the international airport--about 20-30 minutes to town, another 20 minutes to the airport.

    The Muscat Shangri La occupies 124 acres of waterfront nestled between the sandy beach and the rugged coastal mountains. The resort features three distinct hotels--Al Waha, Al Bandar, and Al Husn-- with a combined total of some 640 rooms.

    The hotel feature a spa called Chi, a 600 meter long beach, a 500 meter "lazy river" connecting the hotels via floating inner tubes, a gym, a dive center, boat tours, several pools, and about 20 bars, lounges, cafes and restaurants.

  • carteki's Profile Photo

    A Little Piece of Heaven

    by

    For those of you who feel that a lifetime of waiting is too long to experience what heaven has to offer - here is somewhere that I would think would give you a little taste - the Barr al Jissah Resort and Spar in Oman. The resort is about 45 minutes outside of the city of Muscat and approx a 4 hour drive (or flight if you take total travel time into account) from Dubai. It is the perfect getaway and even in June it didn't seem as hot as it actually was!

    The resort consists of 3 hotels and a spa nestled in the mountains with 2 pristine private beaches and is the perfect getaway "from it all". You have a choice of the 5* Al Waha (the Oasis), the 5* delux Al Bandar (the Town) and the 6* Al Husn (the Castle). I was very fortunate to be upgraded to the Al Husn Hotel and was able to use the exclusive swimming area that incorporated both a private beach and a private pool. My favourite part of the complex is the "hotel lazy river" which is a 500m man-made stream that you can float down while lying on a tube. When you reach the end, just get out and walk back to the beginning to start all over again. The thing that impressed me the most was how they had managed to get "the little things right". All rooms have an ironing board and iron, the wireless broadband internet is complimentary as are the non-alcoholic beverages in the room mini-bar.* The hotel even provides a book exchange program (so no need to worry if you're finishing your book and still have a week left to go).

    When you arrive at the beach one of the attendants will come to set up your lounge chair with a toweling cover (unoccupied chairs cannot be booked), give you a large swimming towel and a cooler of bottled water set in ice (and all this is complimentary!) If you feel like you can take a dip in the sea or pool to refresh yourself (it was a bit warm when I tried it). Both of the beaches are used by turtles to lay their eggs and the hotel is doing what it can to ensure that this continues. Turtle nests are identified and fenced off; the "turtle team" watches the beach at night and you can give them your room number and they'll call you to come and see if a female turtle comes up onto the beach to lay eggs. They will also call you when the hatchlings hatch and make their way to the ocean.

    There are a number of restaurants with different flavours in the hotels, all of which provide sumptuous food. This is a good thing as there is not much other choice in the area. The hotel does provide a daily shuttle to the "old city of Muscat" where you can visit what in my opinion is the best traditional souk in the Gulf and airport transfers. We found that for our short stay it was cheaper to hire a car (you will need an international drivers licence to drive in Oman) than to use the hotel transport.

    I stayed at the hotel with my Mom who used to live in Muscat. She told me that the hotel was only built recently and prior to that, access to the beaches were only from the sea. Fortunately a road has now been carved through the mountains to the hotel. If you are feeling a bit adventurous you could make your way to the fishing village at Qantab and take a local fishing boat to another isolated beach. You can also find the old Christian Cemetery in one of the bays as it is only accessible by boat.

    Other facilities offered by the hotel are horse and camel riding, diving from a 5* Padi centre, water sports, a spa, dolphin watching, a shopping centre and traditional village. We were really disappointed with the traditional village. It is just a small series of stalls and doesn't really give any information on how Omanis used to live.

  • anders1975's Profile Photo

    Great experience

    by

    The resort has a bay for herself. Shangri-La's is situated some 20 minutes outside Muscat in an area called Barr al Jissah. The resort consists of three hotels, one family-oriented (al Waha) a business hotel and a VIP hotel (al Husn). You can use the facilities and restaurants on the two first ones.
    Here you'll find some of Oman's best restaurant (at least they alledge so). We had a meal at a costy Italian restaurant here and it was definitely not worth the money. The buffet dinner at al-Waha turned out to be a much better choice.
    The resort has a fantastic beach. The staff gives you towels, water, fruits while you're there.
    The rooms are as you'd expect from a five star hotel.
    I'd love to come back here. We booked through the Shangri-La's website.
    From here you can rent a car and have it delivered to the resort (Thrifty only) or buy trips for snorkling or dolphin watching (there's an independently run dive center close to the resort offering these tours).

    Unique Quality: The hotel offers a great beach, great restaurants, great fitness center and a free shuttle to the Muttrah souk/market in the evenings. And the buffet breakfast keeps you going until dinner!

  • tigertiger's Profile Photo

    Shangri-La Al-Jissah Resort

    by

    Wow........................ that more can i say?

    This is an amazin place with everything on hand to make you feel and live like a king.

    This site has been built to make you feel good with shops,gyms,bars restuarants, beaches and much more all carved from the rock (well not literally! i am told they landed the machines from the beach and worked inland as the had no road)

    The staff and quality of everything i found and used there was top draw.

    Unique Quality: SERVICE this was great even more so if you interact with the staff - they may be serving you but they are humans and enjoy a chat and smile the same as you!

    Oh and you must try the man man river.....this travel both up and down stream! crazy but fun it links the two parts of the complex....climb in the rubber ring - sit back with your G&T and float away your worries...:-)

    Directions: 1/2 hour out side of Muscat on it own road - there is nothing else out there (the only down side)

  • northsea's Profile Photo

    Three hotels in one

    by

    Unique Quality: This hotel is still under construction
    The three hotels within the resort will be known as The Castle - an ultra luxurious boutique-style hotel, The Town - a deluxe five-star hotel encompassing most of the banqueting and other facilities, and The Village - the largest hotel designed to appeal to families and offering many recreational and activity-oriented areas. A 'lazy river' (man-made stream) will connect the swimming pools between The Town and The Village, allowing guests to travel on small boats from one part of the resort to another.

More about Shangri La's Barr Al Jissah Resort & Spa

Shangri La' Resort

by Rezagholi about Shangri La's Barr Al Jissah Resort

Fantastic place for relaxation and rest.
Beautiful beach and great fascilities (Several pools, Small river for boating, Very Delicious Food in very nice designing, ...)

Excellent place

by Salam about Shangri-la's Barr Al Jissah Hotel & Spa

Very fancy hotel, nice restaurants, good atmosphere and very friendly staff. A Spa with all special rituals

Chinese Invasion!

by dansc0tt about Shangri-La's Barr Al Jissah Resort & Spa

This place is a little Jeckyl & Hyde (sic). On the one hand the location is fantastic - (the hotel is surrounding by rock hills providing a very private setting all the way down the beach), the food very impressive, the rooms modern well kept (and cleaned) and the facilities are excellent (especially the lazy river between the two fiver star hotels). However every silver lining has a cloud and it appears that they still don't have the service in this place @ 100%. One could argue that it is somewhat a victim of its own success - both of our bad service experiences were around checking in - specifically trying to get a room with a king size bed. The reason both times for the non-availability of such a room was due to the hotel being very busy and that the cleaners had not had time to refresh the rooms yet - it was 2.30 in the afternoon!! At the end of the day - if you can't run a hotel at 100% full then run it at 90% or whatever level you have to keep the service at the level its supposed to be! Great location - even the turtles agree visiting the the beach to lay their eggs every so often!

Nice now will be better when its fully finished

by TripAdvisor Member paulbarnes

Myself and my wife Stayed 27th Feb. until March 7th The hotel appears to be working hard and fast to resolve the problems mentioned in the previous reviews, there was a problem with a lack of sun beds on our arrival but there were more appearing daily and the day before we left approx 40 additional beach umbrellas were installed overnight so i think future guests will not find this such an issue, they were opening the seafood restaurant on the evening of the 7th so there will be more choice of restaurants and better availability in the existing ones, which were at times busy, (Thurs and Fridays especially, weekend in Oman) we liked the piano bar but it would be nice if there were more choice of surroundings than this one real bar.

The concierge although trying hard was not very knowledgeable regards the services and restaurants of the surrounding hotels when we tried to organise a night out in The AL Bustan Palace hotel restaurant, we ended up in the buffet restaurant there not really what we wanted.

We found the hotel staff to be extremely friendly helpful and attentive without exception but expect some of this enthusiasm is due to the hotel selecting some of the best of the existing staff to go to the new six star hotel opening next door in the next couple of weeks , hopefully they will leave enough of the existing staff behind so not to affect the existing level of service too much.

I agree with a previous reviewer the hotel should really be sold as a promotion but I do think this is reflected in the price. The Al Bustan palace was around £300 per head more expensive when we booked this holiday but fully booked.

All in all glad we chose the Al Bandar, there is still some finishing off work going on in the grounds but we did not find this to be much of an intrusion on the two days we spent at the hotel beach, we spent most days exploring this truly beautiful country.

Location: The hotel is on the far edge of Muscat near the Al Bustan Palace , about 25 minutes cab ride from Muscat centre, we were concerned about this location but Muscat is very spread out, so in terms of location I think it does not matter to much where you stay as none of the major hotels are much more central to the main group of shops and most of the Muscat attractions.

Will probably return to this same hotel for next years winter holiday if the new 6 star is too pricy as we enjoyed our stay there but will read the reviews first so keep them coming.

As an alternative we herd very good things about the Chedi from a couple we met paid a fair bit more than we did though.

If you fancy a break from the hotel beach try the Oman dive centre, which is a five minute cab ride has a nice beach and a small covered pool plus reasonably priced lunch time restaurant , we enjoyed our visit there, 1.5 OR each entrance fee, from here you can organise a boat trip (larger boats with shade), snorkelling boat trip or diving, avoid the weekend (Thus Friday as its more expensive to get in and the beach is busier, you do get your admission back if you eat in the restaurant they will explain how at the reception building ).

If you are planning to hire a car for all or part of your stay book yourself a 4x4 before you go as demand for these is high. We had a great time exploring. The Al Bustan Palace has a shop with a fair selection of maps and guide books which you Will need at least one of, the locals are very friendly and willing to help if you do get lost, the shell garages have good supply of picnic type food. (don’t venture into the Wahabi sand dunes without a proper Bedouin guide).

We Chose Gulf air over BA as they had for us, better flight timings, We had no problems with Gulf air, we did think they were going to be a problem on the return flight as we were late checking in and they were struggling to find us seats next to each other until without my asking they upgraded us to business class, Gulf Air I think I love you XXOOXX.

Overall a great experience

by A TripAdvisor Member

I have rated our stay at the new Shangri-la resort as excellent and to explain this I need to explain a little about our stay at the complex.

We travelled from Dublin with 2 adults and 2 kids to stay at the Al Waha which is the 5 star hotel in the complex for 10 days, returning yesterday.

When we arrived the resort had just been beaten by one of the worst storms to have affected the region there were some problems, however I was very impressed with how open and responsive the hotel were in relation to dealing with the effects. At all times the hotel management were available to explain what had happened and when the facilities were due back on line.

Considering that the hotel complex is new, we found the staff very well trained and very customer oriented and all with a good command of english as well as numerous other languages.

I took the time while at the resourt to provide feedback from our family's perspective in relation to how the hotel and facilities could be improved further to enhance the overall experience. I was very impressed that the front desk manager took the time to find me and take this discussion further and I have the feeling that if we return to the resort that I will find a number of the discussion points implemented.

There are teething problems at the complex but they are been addressed on a proactive basis. This is the sign of a good management team that had the interest of their guests in mind at all times.

My only negative point is in relation to the costs of some incidentals for children such as ice creams which are a little expensive, but if that is the only issue then we are not doing too bad!

So I give the hotel a thumbs up and I look forward to making a return visit. Well done to Mr Desmond Hatton and his international team!

Photos

Views from highway to Bar Al JissahViews from highway to Bar Al Jissah

Forum Posts

Review on Barr Al Jissah Resort & Spa?

by HaiLin

We are a family of four, going to Oman in late October. Would be happy to receive some reviews on this resort and specially which of the three hotels would be the nicest to select, considering our teenagers? We love to do watersports. Other tips on activities and sights to see would be highly appreciated.

Thanks!

RE: Review on Barr Al Jissah Resort & Spa?

by Avenger1234

Hi, i have ad two sets of friends stay there, one from UK and one set who live here in Oman.
The first set where there on the 2nd week opening, they liked the atmosphere and the pools, and though the food was good.
The second set have been living here 7 years and stayed at most hotels in area (there for the Jim Davidson comdey night). They found the food ok, service slow and rooms not quite finished. All incomparions to Chedi, Al Bustan etc.
So two totaly different views of the same thing.

Overall other people staying there say the service is slow, but hopefully by the time you get there it will be better.

They have not opened there water sports center yet, diving, sailing etc and the prices are going to be high for Oman apparently. Try bluzone, a local diving company only 10 min down the road, the favorite of expats in the area.

We have tried a couple of the restraunts, the argentian, and buffet. not bad but better available in Muscat and a lot cheaper.

Great scenic place to stay but there is alot better outside.

Anything else just ask, weather in October is great (my favorite month) excellent time for wadi bashing, camping on empty beaches and getting down the coast!!

Avenger1234

RE: RE: Review on Barr Al Jissah Resort & Spa?

by bluespeed

Good Point...

if you can go to the CHEDI do it...it is awesome and your kid will prefer it.

or the GRAND HYATT in Muscat is good for the family...

I think going to a hotel that is still being built is a disaster holiday waiting to happen. It will be noisy and dusty and you will feel disappointed that you spent so much mooola.

The Al Bustan is out dated but the beach is lovely and the restaurants are modern, and newly updated. You might like it..I am jaded I have seen so many
excellent hotels here i am choosey now.

Al Bustan is a traditional hotel with an impressive foyer and very very good staff. Good pools and water sports are okay.

The Chedi is so modern and classy...
The Grand Hyatt is a typical 5 star with great food, great location and lots to offer. Excellent staff as well.

Be careful...i would NOT go to a site under construction. It will be horrible.
Dont believe the agent telling you in will be FINISHED in time...it won't be.
Things move slow here. Very very very slow.

Comments

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 Shangri La's Barr Al Jissah Resort & Spa

We've found that other people looking for this hotel also know it by these names:

Shangri La Muscat
Shangri La Oman
Shangri La Hotel Oman
Shangri La Hotel Muscat
Muscat Shangri La
Shangri Las Muscat
Shangri Las Al Bandar

Address: Barr Al Jissah, Muscat, 113, Oman