Definitely Not 5*
6 of us stayed at the Sun Zeynep although wasn't our first choice. Thomas Cook messed us about big time. Hotel was not 5* lucky to be a 3*. The rooms were very basic not what we paid for. Pool lovely except the floor around the pool was so slippery everyone was skidding over on it. Really dangerous. Should have been non slip surfaces. Food nice. Staff were lovely and the best thing about the hotel. Kids club not good. The guests were the worst. 90% russians who were all rude, ignorant and downright greedy. Lots of quarrels - wouldn't go back becuase of them mainly and Thomas Cook with whom we will never travel with again.
READ THIS and decide if it's for you.
We loved this holiday! I'll try to keep this relatively succint but i could rave about it for pages...
We stayed for 2 weeks at the Sun Zeynep from 14th May. Let me get the bad points out of the way first. The flight times were dire. They meant we arrived there in the early hours of the morning, which for me, wrecked the 1st day. And it meant we lost our 1st night of the 14. Going home, we had to pay £20 to keep our room til 7pm (30 til midnight!) because our flight was early hours again. And at Antalya airport going back ... a shambles. But! we arrived home safe and sound and all in all, we wouldn't let the flights put us off going again.
Also I'm aware that this review is of the hotel - but I'd love to mention the fantastic Thomas Cook rep we had, mariyana, who was so entheusiastic, friendly and helpful, she really helped to make our holiday special.
Back to the hotel.
The main feel of this hotel is family and fun orientated. Since we were there for a relaxing holiday as a couple, you might think this wouldn't suit us. it did, very much so. the animation team were fantastic, but if you didn't want to play, they would leave you alone. If you did there was all sorts going on every day, fun pool games (fun to watch anyway!) and sports like football and water polo.
Also the grounds were quite big. This meant we could get away from the pool which is where the main hub of activity was. The beautiful gardens have palm leaf-roofed huts to relax in the shade, big bean bags on the grass to chill out on and top up the tan. The slides pool area (the slides are great fun for kids and adults! we loved them) was quieter apart from kids playing of course.
The whole hotel was spotlessly clean. we commented several times about how the staff were always cleaning.
Our room. Well the rooms slightly let this hotel down. looking at the lobby and the gardens, it is so beautiful and stylish and modern. The rooms were in need of an update in our opinion they had naff but functional furniture, bedding and carpets with old fashioned patterns on that looked a bit worn out. Hoever the bathrooms look as if they have been upgraded, since they're al in marble and tiles with a huge mirror and a fantastic power shower over the bath. And of course, the rooms were kept spotlessly clean too. Our fridge didn't work but we were told by a rep (not mariyana) that this was normal, they were just to be used as a thermal cupboard...towards the end of our holiday we were told this wasn't true and we should have reported it in spite of the rep. Never mind - lots of cold drinks to be had in the bar!
Rooms had a dressing table, table and chairs, balcony with table and chairs, king size bed, fitted wardrobe/shelves, and a safe. Complimentary toiletries including shower cap and cotton wool were replenished regulary.
The drinks - we loved the local beer, efes, and the cocktails at the hotel are great (try a sunrise queen) there's no orange juice, it's more like squash, but that didn't bother us. There's freshly squeezed oranges at breakfast time though. The hotel has 'proper' soft drinks, ie, Coke, diet coke, fanta, sprite.
Also try the many fruit teas and turkish teas available.
Food and snacks ...possibly the make or break of any holiday- the buffet restaurant was really good. Particularly nice was the selection of fresh breads every day, the goulash and any other steak dish (really tender and lean steak) and the potatoes in cream! There wasloads of choice, I don't believe anyone who couldnt find something nice to eat.
The desserts here are to die for. Lots of syrupy sticky cakes and pastries, creamy desserts, fruit, i could go on! Outside the main buffet is a large terrace area with seating, and a barbeque grill. Here they cook anything from chicken wings to fresh tuna steaks (filleted, skinned and sliced in front of you) The meatbals/kofte were very tasty. Every day there was some type of rice (try the rice with vermicelli) and/ or cracked wheat (delicious with meatballs and roasted peppers and onions) and at least one potato dish, and fries. Loads of salads as well. Every day there was pasta available with choice of sauces.
Try the a la carte restaurants, they're fantastic. We didn't try the fish one because I don't eat fish, but the Italian and turkish were excellent. The presentation in these restaurants is beautiful.
During the day you can't stop snacking! In the yoruk tent, the cook makes delicious gozleme /pancakes with savoury fillings by the pool in the afternoon they serve (i never learned what these were called) some sort of little fried dumpling/donuts soaked in a scented syrup and sprinkled with nuts or chocolate - delicious... also there was Walls ice cream (with its turkish name but it was walls). A little later they did baked potatoes with butter, cheese, and other fillings. By the beach, there are burgers, hot dogs (not thrilling) salads, fries and cakes. A nice touch was the young lad who came round every day to your sunloungers, offering cups of iced lemon, and another guy with a trolley who cut up and peeled fruit and cucumber. Then another guy with another trolley came round with squash and cakes. And of course, they were consistently checking the area for spillages and litter (i threw a few crumbs of cake to some birds, before the birds got to them, the cleaner came over and swept and mopped the area!)
One word on food - bring your heinz ketchup if you'll be eating a lot of burgers. And no - there is no bacon in the mornings. If you can't last two weeks in a beautiful country with so many delicious local foods, without bacon, you should go to blackpool ...
We went on the bus to kadriye which we loved for shopping. We also went on a thomas cook trip to antalya which i wouldnt recommend, they take you to bazaar 54 on the way, a vast gold shop, where you are pestered and badgered for the whole hour. We sat outside! antalya itself... well, we preferred kadriye.
The roman bar in kadriye was fun, we wentthere ona friday night on a thomas cook night just for a change.
And the best trip of all which we do recommend, is the select gulet boat trip. (not the med cruise which is slightly cheaper) It's all inclusive and just fantastic, a full day of sailing and relaxing, drinking and eating. We saw a wild dolphin, it was racing our boat!
At night a few people say the hotel is boring. Well for 5 euros get a taxi into kadriye and go to the roman bar if you're bored. But we made some nice friends (hi to dave denise and lizzie, and dave and denise, maggie, jimmy and joyce!) and lots of other brits we chatted to in the bar at nights. We also went to the disco in the ampitheatre, which was ok - yes they do play russian and german dance music, but that's because the hotel had mostly russian and german guests. When we asked him to play some english language stuff, he pointed out that music is music (quite right) but was more than happy to look what he had. And he played a few tracks for us after that.
there was some trouble with a russian guy getting drunk and picking fights but he seemed to disappear - probably kicked out. otherwise we didn't have any problems with any other guests. In fact it was mostly a group of brits that got a bit rowdy and noisy!
The staff were mostly excellent - we only had one incident where a russian woman pushed in and the barmaid gave tony his drink, told me to wait, and served the russian woman ... we were more annoyed at the barmaid than the rude russian - she should have told her to wait her turn.
But why let stuff like that bother you on holiday?
If you're going to the sun zeynep, you'll have a brilliant holiday. we loved the location because it was away from bars and clubs and shops and we could travel to them quickly and cheaply enough if we wanted to. Enjoy your holiday and if you see her, tell Mariyana hello from mr and mrs canty!
Fantastic Holiday !
We took our honeymoon here, and could not fault the excellent facilities. The accomodation was comfortable and the staff could not do enough to help you to enjoy your stay. Did not want to come home! We were in paradise, and were spoilt rotten ! FANTASTIC !!!!!!
Sun Zey Nep a Must!!!
We stayed at the sun zey nep in April 06 the complex was outstanding the food amazing and the weather fantastic. The day time activities kept us busy, and night time shows were very good. The Animation team were fantastic, they really made our holiday very special. The only negative is, watch your teenage daughter she will be very popular with the Turkish men.
watch out for the russian drunks
This hotel is classed as a 5 star hotel although i can honestly report that if it was not for the sleeping accomodation and the lack of variety of food, it probably would have been.I personally would rate it as a 4 star. I would not recommend this hotel to people who have a basic diet like myself as you have to go elsewhere to get a proper meal. The drinks are great, the hotel staff are very accomodating and the day time activities are great, but if you do not have to go to bed early because of having children with you, then forget the night life. The only way to entertain yourself is by getting drunk as there is no entertainment on unless you would call a pianist playing evey night (which knocks you to sleep) or the night time disco that only plays at maximum 3 english records, then the rest are Turkish or Russian records. When we approached the DJ he said that that is all that he had. Also during the day look out for the Russians that are drunk, they come along and slap the British on the back asking to fight. We had to get security to them after putting up with them for almost an hour, this happened 3 days on the trot to us. Whether your as a couple, parents with a child or in a group they still aproach you to fight and will not leave you alone, but if you go straight to the bar staff and tell them what is happening they will get security for you. I will not be returning to this hotel for my relaxing holiday again.
nice hotel shame about russians
hotel was clean staff excellent
food was average
only problems nothing to do at nights
disco was poor mainly played russian music
entertainment in hotel was boring piano player
was constantly pestered by russians wanting cigarettes
or picking fights with english peaple
had to get security out three times to remove them
hotel in middle of no were so cant just pop out to local shops or bars for a change
everyone i talked to said they wouldnt go back to hotel.some had been there for the past seven years
hotel is now russian owned and seems to treat english peaple as third class citizens
wont be returning
Great hotel, lots of Russians!
Just got back from the Sun Zeynap. The weather was great everyday. The hotel clean and the food wonderful! There are three a la carte restaraunts, fish, turkish and italian, and a buffet one. If you like to eat this is the place to go. From morning till night there was a huge array of foods from fresh stone baked pizzas, chips and burgers by the beach, fresh doughnuts in the afternoon, ice cream and then jacket potatoes!
The staff were nice but I would say that they do cater more for the Russians. Who I am afraid to say were somewhat abrupt in nature, to say the least! All in all we had a great holiday I was there alone with my 8 year old son (who had a brilliant time!) I would advise you to take euro's or the english pound as most shops seemed appauled at the thought of you paying them in their own currency...very wierd!
I would reccommend this hotel, it is a five star and great value for money if you want a relaxing holiday.
Are There 2 Sun Zeyneps In Turkey?
The one we stayed at had great accomodation, great food, was spotlessley clean, staffed by very helpful/friendly staff & had great Russians. The Turks (and Russians) all seem to like children and don't treat them as an inconvenience.
We saw no drunkenness, pushing & shoving or other bad behaviour.
I would definitely reccomend this hotel for families.
1/. Take lots of Euros - the Turks prefer them to thier own currency (take a few Lira to use in small shops)
2/. Take lots of sun cream
3/. Take some excursions out of the hotel - you'll get to see the real Turkey. (I reccommend the scuba diving day - ideal for beginners. Those who don't want to take part can go along to watch & sunbathe on the boat. The staff on the boat are extremely laid back & friendly).
4/. Speak to the Russians - it can be a bit hard going due to thier limited vocabulary & accents - but it's worth the effort.
The only bad point was the flight home from Antalya (Thomas Cook). The flght times are not good and boarding is a bit chaotic.
We had booked a 3 bedded - room for 3 adults. On arrival we were shown to a 2 bedded - room and then given a fold up bed which was squashed into the room. Every thing in the room was set up for 2 people, towels, glasses etc. After 2 nights in this totally unsuiteable room for 3 adults we eventually were given a Bungalow which we had to beg and plead for. We were told this was a lower rate/cost wise than the standard room we had originally been given. After that comfort was great.
We were also very disappointed in the food, it was clean and well presented but the varity was poor. No carvery only stews, the fish was dry and again no variety.
A very big no no was the reception staff (males) who were very rude not only to us but to the rep, during the problem with the change of room and it was only when I demanded to see the General Manager he suddenly found he had a bungalow to offer, then promptly vanished and left a female receptionist to make the necessary changes.
We love Turkey especially Belek but would not stay in this hotel again.
tukish delight,want to sample more.
Had a brilliant time at this hotel,went with a large family party & we all had a great time,friendly staff,good food always hot!!!plenty of choice also with the other restaurants,eg; turkish.fish & italianwhich were brilliantThe rep was fantastic her name was mariyana she couldnt do enough for us especially when a little one was poorly in hospital.we hope to go again next year!!!!!!!
Transportation to Kemer
I will be arriving into the Antalya Airport by Onur Air around 21:30. Then, I need to transport myself to Kemer. I was told that there are two options:
- Taking a taxi - which would cost fortune
- Taking the HAVAS bus to Kemer Dolmus stop, then taking Dolmus to Kemer.
I have couple questions:
- How often does the HAVAS bus run from the Airport?
- What is the travel time to the Kemer Dolmus stop from the airport on the HAVAS bus?
- How often to the Kemer dolmus depart at night?
- How late do they run? In other words, when is the last Kemer dolmus depart Antalya?
In Kemer, i will be staying in Alinda Kiris Hotel.
By the way, I am fluent speaking Turkish.
Thanks in advance.
Re: Transportation to Kemer
Baþkalarý da okuyabilsinler diye bende Ýngilizce cevap vereceðim ---
I don't know Antalya but in Bodrum taxis are way too expensive. I would strongly recommend Havas.
Check their site for more info...
Re: Transportation to Kemer
Taxi from Airport to kiriº 65€ , I do it for 50 €.
It is impossible to find dolmuº from Antaluya to kemer in the night.